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Old May 20, 2005, 10:41 PM   #1
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Tech support: Desktops & laptops- Apple did the best job of...

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Apple did the best job of answering questions quickly and correctly

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Old May 20, 2005, 10:47 PM   #2
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So, for all those posting about their bad experiences - news flash - it isn't just Apple! In fact, they are BETTER then the others!
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Old May 21, 2005, 11:57 AM   #3
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I only had to use AppleCare once. Called them about a problem with my powerbook screen on Monday, recieved a Fed-Ex box on Tuesday, shipped it out Tuesday night, recieved my fixed powerbook on Thursday. Best customer service I've ever recieved.
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Old May 21, 2005, 04:50 PM   #4
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yeah, they ship stuff extremely fast. Had a motherboard broken on saturday & brought it into the apple store. They sent it out, fixed it, and returned it by wednesday. Really, really good and fast customer service.
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