Go Back   MacRumors Forums > Apple Applications > Mac Applications and Mac App Store

Thread Tools Search this Thread Display Modes
Old Nov 20, 2011, 08:10 AM   #1
macrumors member
Join Date: Mar 2005
"There is a problem with the Office database" Error Microsoft Office 2011

I'm getting the dreaded "There is a problem with the Office database" error.

It started when I installed a Microsoft Office 2008, but didn't bother me because I never actually needed to use Office. Now, I'm doing some work where Office 2011 is mandatory, and really want to fix the error, but no matter what I do, no matter how many times I reinstall, etc, it doesn't go away. This error appears to be most commonly associated with Entourage and Outlook, but I have never had either installed.

Tried everything I've found on all sites, many times, and in many orders:
Uninstalling everything
moving/removing /Microsoft User Data
changing Microsoft User Data permissions
moving/removing the Main Identity file inside it
using Microsoft Database Utility to rebuild/remove/duplicate/make new
holding down Option on start-up
Removing /Library/Application Support/Microsoft
Removing /Library/Preferences/com.microsoft.*
Removing /Documents/Microsoft User Data

No matter what, I ALWAYS get the "There is a problem with Office database" error.

Sites I've found solutions on that don't work for me:

amphibious is offline   0 Reply With Quote
Old Jan 15, 2012, 11:59 PM   #2
macrumors newbie
Join Date: Oct 2011
Same here; nothing I've done stops database error!

Upgraded to Office for Mac 2011, Student (no Outlook). Everytime I start Word, the "cannot access database" error pops up. Though I can enter and use word, many features hang up!

I've tried all solutions and fixes on line, like you. No one seems to know what to do. Might just go back in time and reinstall Office for Mac 2008. Wasted many, many hours over last week.

Very frustrated.
Dweller is offline   0 Reply With Quote
Old Jan 16, 2012, 01:17 AM   #3
macrumors 68030
Supa_Fly's Avatar
Join Date: May 2002
Location: Toronto, Ontario, Canada
Send a message via MSN to Supa_Fly
download Microsoft's Uninstaller.
Use it to remove installations.
Proceed with your steps above about removing library & user data.
PS: use universal search to find ANYTHING microsoft - short of your download. Ensure you have NOTHING left - there is another listing for Microsoft in Library or in the system files - com.microsoft. something or other cannot remember.

restart your Mac.
double-check nothing left JUST in case.
Then install Office Mac 2011 (if you have it) - or 2008 NOT both.
Panther Dog Tags|Apple TV|iPhone 5S 32GB| iPad Air 32GB| looking for Mac Mini 2.3Ghz Quad i7
Supa_Fly is offline   0 Reply With Quote

MacRumors Forums > Apple Applications > Mac Applications and Mac App Store

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Microsoft Launches Office 365 Subscriptions Alongside Office 2013, But Macs Still Stuck on Office 2011 MacRumors MacRumors.com News Discussion 302 Apr 15, 2014 04:15 PM
Microsoft Updates Office for Mac 2011 With Office 365 Compatibility, Bug Fixes MacRumors Mac Blog Discussion 73 May 30, 2013 12:16 AM
"Endnote X5 + Office 2011" cause lag problem under Mountain line and retina display hardballmac Mac Applications and Mac App Store 2 May 2, 2013 04:47 AM
Microsoft - "No plans for retina office apps" geoffreak MacBook Pro 26 Aug 15, 2012 08:54 PM
Is Microsoft Office 2008 "good enough" for today/2012? GREEN4U Mac Applications and Mac App Store 6 Jun 24, 2012 09:41 AM

Forum Jump

All times are GMT -5. The time now is 08:55 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2015, MacRumors.com, LLC