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Old Dec 6, 2011, 12:05 AM   #1
ame8199
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Netflix issues

I know there's been Netflix issues with some shows, has anyone seen a fix yet?

I've already viewed and searched the forum and tried everything there.

I haven't watched Fraiser in a week, but it will allow me to watch all the spongebob I want...

Just curious is anyone has heard from apple or Netflix about this issue?

I am thankful its not just me
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Old Dec 6, 2011, 12:08 AM   #2
verwon
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I've had issues trying to watch Lost, I finally gave up for a few days.
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Old Dec 6, 2011, 06:01 AM   #3
slothrob
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Have you used the Report Problem link on Netflix to inform them of the issues you are having?

I doubt Apple has anything to do with the Netflix files.
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Old Dec 6, 2011, 07:04 AM   #4
rayyu882
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There is a thread earlier regarding this I believe.

http://forums.macrumors.com/showthread.php?t=1284765

It looks like Netflix is aware of the problem. I too waiting for the fix, can't watch Family Guy and Top Gear currently.
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Old Dec 6, 2011, 03:47 PM   #5
crewkid89
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Quote:
Originally Posted by rayyu882 View Post
There is a thread earlier regarding this I believe.

http://forums.macrumors.com/showthread.php?t=1284765

It looks like Netflix is aware of the problem. I too waiting for the fix, can't watch Family Guy and Top Gear currently.
That's so odd because I watch both of those shows frequently on my apple tv. It seems to be completely arbitrary as to what shows have the problems.

----------

Quote:
Originally Posted by slothrob View Post
Have you used the Report Problem link on Netflix to inform them of the issues you are having?

I doubt Apple has anything to do with the Netflix files.
Unfortunately their support system is pretty sloppy. There is no way to let them know what exactly is occurring. The best I could do is report a quality problem with the show.
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Old Dec 7, 2011, 01:43 PM   #6
rayyu882
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Restore the Apple TV firmware back to 4.4.2 fixed my problem. Shows that gave me problem on Netflix previously now working fine.
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Old Dec 7, 2011, 11:21 PM   #7
qtrim
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Quote:
Originally Posted by rayyu882 View Post
Restore the Apple TV firmware back to 4.4.2 fixed my problem. Shows that gave me problem on Netflix previously now working fine.
How do you restore back.
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Old Dec 7, 2011, 11:50 PM   #8
ame8199
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I found a thread at that had the different software updates but could not find instructions on how to do it.

Mine went funky before I updated. I updated hoping to solve the problem
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Old Dec 8, 2011, 07:14 AM   #9
rayyu882
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Quote:
Originally Posted by qtrim View Post
How do you restore back.
You can download the firmware here...

http://www.iclarified.com/entry/index.php?enid=970

Connect your Apple TV with Micro USB and open iTunes, hold down Control button and click "Restore", it will ask you the location of the restore file, point to your downloaded file and start the restore.
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Old Dec 9, 2011, 02:37 PM   #10
qtrim
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I too had been having trouble streaming Star Trek TNG. Followed rayyu882's tip and restored to 4.2.2 and it went right back to working fine.

Lesson learned? Never update Atv firmware unless absolutely necessary.
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