Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Applications > Mac Applications and Mac App Store

Reply
 
Thread Tools Search this Thread Display Modes
Old Jan 17, 2012, 07:51 PM   #1
midgeepie
macrumors newbie
 
Join Date: Jan 2012
FaceTime will not turn on. Help!

I'm not sure if this is the correct place to start this thread. I am having trouble getting FaceTime to turn on on my MacBook Pro. I don't think I've tried using it via my laptop since I upgraded to Lion a few months ago. It worked perfectly before the upgrade.

Problem: When I open FaceTime, the slider is set to "off." I slide it to on, and it hangs (see screenshot attached). The option to view preferences is grayed out. I don't ever remember turning it off; I'm not sure why it starts out that way.

I've googled the issue and searched these forums, but have been unsuccessful in finding a solution. Maybe I missed something.

Failed Solutions I've Tried:
1. I deleted the "com.apple.FaceTime.plist" preference file.
2. I added "8.8.8.8" and "8.8.4.4" to my DNS servers.

My info:
MacBook Pro 13-inch, Mid 2010
Processor: 2.4 GHz Intel Core 2 Duo
Memory: 4 GB 1067 Mhz DDR3
Graphics: NVIDIA GeForce 320M 256 MB
Software: Mac OS X Lion Version 10.7.2 (11C74)

I hope I did this right; I know it's annoying when there is an obvious solution out there or when someone doesn't post enough information. Thanks for any help!
Attached Images
 
midgeepie is offline   0 Reply With Quote
Old Jan 17, 2012, 08:04 PM   #2
Macman45
macrumors G5
 
Macman45's Avatar
 
Join Date: Jul 2011
Location: Somewhere Back In The Long Ago
Check your FT version. It should be 1.1.1 (262)

Assuming the version is correct, try a PRAM reset

http://support.apple.com/kb/ht1379

FT can be picky, post back with the results.
__________________
Thats Not All Folks
Macman45 is offline   0 Reply With Quote
Old Jan 17, 2012, 08:46 PM   #3
midgeepie
Thread Starter
macrumors newbie
 
Join Date: Jan 2012
That worked! Thank you!
midgeepie is offline   0 Reply With Quote
Old Jan 17, 2012, 08:47 PM   #4
Macman45
macrumors G5
 
Macman45's Avatar
 
Join Date: Jul 2011
Location: Somewhere Back In The Long Ago
Glad you got it working. Sometimes a reboot will do the trick if calls won't connect too.
__________________
Thats Not All Folks
Macman45 is offline   0 Reply With Quote
Old May 27, 2013, 10:00 AM   #5
karld
macrumors newbie
 
Join Date: Mar 2004
Thanks; I couldn't get FaceTime 1.1.1 on my iMac 24 (mid-2007) running under OS X Lion 10.7.5 to turn on. Moving the slider "FaceTime is off" to on in the startup Preferences interface just gave a spinning icon.

In order, I tried:
Parameter reset
<reboot>
com.apple.facetime.plist.lockfile deletion from Library > Preferences
(no com.apple.facetime.plist in the directory)
com.apple.FaceTime.savedState/ deletion from Library > Saved Application State
<reboot>
DNS 8.8.8.8 and 8.8.4.4. added
<reboot>

The final step (not sure with or without the preceding steps) finally gave success. The reason I didn't start with that step is that FaceTime was earlier working without ever having those DNS addresses, and because they were not required for FaceTime 1.0.2 on either my MacBook or iMac 20 (mid-2007) both running Snow Leopard 10.6.8.
karld is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Applications > Mac Applications and Mac App Store

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Can I turn off FaceTime for one specific number stevefo iOS 7 3 Sep 22, 2013 07:54 AM
Launch FaceTime when I turn on external iSight? 50voltphantom Mac Programming 2 Mar 3, 2013 08:30 AM
Launch FaceTime when I turn on external iSight? 50voltphantom Mac Applications and Mac App Store 0 Mar 2, 2013 08:33 AM
FaceTime calling machine where FaceTime isn't running WilliamLondon OS X 3 Oct 20, 2012 05:38 PM
FACETIME- how to set to auto turn on ? urbantea Mac Applications and Mac App Store 4 Aug 15, 2012 07:37 PM

Forum Jump

All times are GMT -5. The time now is 09:54 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC