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Old Feb 17, 2012, 11:03 PM   #1
mcfmullen
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Kernel Panic - can't boot into safe mode or install disc!

I am trying to fix my brother's white macbook running what I assume is OS X Panther (2006). He is receiving a kernel panic error: "You need to restart your computer. Hold down the Power button for several seconds or press the Restart button."

This pops up right away after booting and the apple logo. Restarting results in the same error every time. Holding shift for safe mode only gets me the same error. I have tried resetting PRAM - same error.

Since I can't put the install disc into the computer without getting into the OS, I am using an external DVD drive to boot using the install disc. Holding Option and choosing the install disc results in the same kernel error. Holding Shift while booting from the install disc finally yielding some more pertinent information I hope someone here can use to tell me what to do:

Code:
panic(cpu caller 0x003A9241): Unable to find driver for this platform: "ACPI".

Debugger called: <panic>
Backtrace, Format - Frame: Return Address (4 potential args on stack)
0x24e6bdf8 : 0x128d08 (0x3c9a14 0x24e6be1c 0x131de5 0x0)
0x24e6be38 : 0x3a9241 (0x3edf20 0x3680790 0x24e6be68 0x36a7140)
0x24e6be58 : 0x38aff0 (0x36ad900 0x3664c80 0x1 0x3be425)
0x24e6beb8 : 0x38c86f (0x3664c80 0x36ad900 0x36abc00 0x36a9de0)
0x24e6bf38 : 0x38c0d7 (0x3664c80 0x36875c0 0x8 0xffffffff)
0x24e6bf88 : 0x38d81c (0x3664c80 0x0 0x134c09 0x38d742)
0x24e6bfc8 : 0x19a6ec (0x3680400 0x0 0x19d0b5 0x367eb70) Backtrace terminated-invalid frame pointer 0x0

Kernel version:
Darwin Kernel version 8.8.3: Wed )ct 18 21:57:10 PDT 2006; root:xnu-792.15.4.0bj~4/RELEASE_I386
My brother says the laptop worked fine this morning. He didn't install anything, didn't rename files, didn't move files or folders anywhere...

So here I am with no options left. I can't boot into safe mode. I can't boot from install disc. I can't go into target mode because I can't get into the OS. So what can I do?
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Old Feb 17, 2012, 11:09 PM   #2
simsaladimbamba
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Which install disc are you using?
Btw, the 2006 MacBooks came with Mac OS X 10.4 Tiger.
Mac OS X 10.3 Panther was "discontinued" in 2005 and works only on PPC Macs.
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Old Feb 17, 2012, 11:31 PM   #3
mcfmullen
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I am using install disc 1, the same one the macbook shipped with. You're right, it must be Tiger.
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Old Feb 17, 2012, 11:34 PM   #4
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I am not sure, if you tried Target Disk Mode yet, though you mentioned it.
When I use TDM I just start the Mac and immediately press and hold the "T" key, no need for any OS booting.

What about using another Mac in TDM and connecting it to the MacBook and starting that MacBook from the external HDD (the other Mac)?
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Old Feb 17, 2012, 11:49 PM   #5
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I will give it a try in the morning (had no idea you could hold "T"!) and report back on it!
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Old Feb 18, 2012, 06:24 AM   #6
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This happened to me once, or a similar thing. My computer KP'd while installing a 10.4.x update of Tiger (I forget which one). It meant as soon as you turned it on it KP'd as there was a corrupt OS on it.

In the end I had to replace the HD with a new one with a proper OS. I then put the old one into an enclosure, wiped it and reinstalled Tiger.
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Old Feb 18, 2012, 10:07 AM   #7
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I can boot into target mode, however my macbook pro can't detect the macbook in question
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Old Feb 18, 2012, 10:11 AM   #8
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Originally Posted by mcfmullen View Post
I can boot into target mode, however my macbook pro can't detect the macbook in question
Does it show up in Disk Utility?
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Old Feb 18, 2012, 10:19 AM   #9
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Nope.
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Old Feb 18, 2012, 10:21 AM   #10
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Nope.
Do you have an external HDD you can use to install Mac OS X onto?
Can you boot your Mac into TDM and start the MacBook and hold down OPTION and select your Mac's HDD to boot from?
Can you replace the MB's HDD?
MacBook, MacBook Pro: Replacing the Hard Disk Drive, transferring data to the new HDD
How to format a new HDD/SSD to install Mac OS X or make a bootable copy onto
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Old Feb 18, 2012, 10:32 AM   #11
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This is the big question. I have asked my brother what he wants to do. Ultimately, I think the solution is to replace his HD.
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Old Feb 18, 2012, 10:39 AM   #12
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Originally Posted by mcfmullen View Post
This is the big question. I have asked my brother what he wants to do. Ultimately, I think the solution is to replace his HD.
Before you do that:
Quote:
Can you boot your Mac into TDM and start the MacBook and hold down OPTION and select your Mac's HDD to boot from?
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Old Feb 18, 2012, 10:40 AM   #13
mcfmullen
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yes
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Old Feb 18, 2012, 10:43 AM   #14
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yes
And since you can do that, does the internal HDD show up in Disk Utility now?

If not, then it is time for a new HDD. I presume, your friend has a current backup?
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Old Feb 18, 2012, 11:45 AM   #15
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Being the stubborn person he is, my brother does not have a backup. It'll be his loss!
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Old Feb 18, 2012, 11:48 AM   #16
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Being the stubborn person he is, my brother does not have a backup. It'll be his loss!
Everybody has to learn sometime. Good luck with the new HDD.
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Old Feb 19, 2012, 06:34 PM   #17
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Try the tricks listed at Apple:Resolve startup issues and perform disk maintenance with Disk Utility and fsck. See if this helps, Good Luck.
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