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Old Mar 16, 2012, 09:39 AM   #1
cmeisenzahl
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Why does my iPhone keep prompting me for my iTunes password? ...

Starting a few days ago, iPhone 4S. Every so often, it seems randomly, when I'm using the phone I get prompted for my iTunes password. I enter it without error, get no error message.

But then nothing else appears to happen, until I'm prompted for it again a couple hours later.

My first thought was that I had a stalled download on the phone? But I don't see one.

Any guess as to what's going on?

Starting a couple nights ago, my daughter was downloading a bunch of purchased songs and one of them is apparently corrupted and stuck in never-never land. Keeps trying to download to our iTunes PC with no luck. Coincidence?

Thanks very much,
Chris
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Old Mar 16, 2012, 09:43 AM   #2
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Try turning your phone off and then on again.
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Old Mar 16, 2012, 09:46 AM   #3
cmeisenzahl
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Quote:
Originally Posted by -aggie- View Post
Try turning your phone off and then on again.
Thanks, aggie. I've done a couple resets (hold down both buttons for 10s) but it hasn't helped.
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Old Mar 16, 2012, 09:50 AM   #4
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Originally Posted by cmeisenzahl View Post
Thanks, aggie. I've done a couple resets (hold down both buttons for 10s) but it hasn't helped.
Yeah, but this time turn it totally off via the power button. If that doesn't help you may need to restore.
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Old Mar 16, 2012, 09:52 AM   #5
cmeisenzahl
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Originally Posted by -aggie- View Post
Yeah, but this time turn it totally off via the power button. If that doesn't help you may need to restore.
K, doing it now, I'll give it a few hours and see what happens. Thanks!
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Old Mar 16, 2012, 10:39 AM   #6
Pathfinder3
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iTunes may be always trying to update Ping. If you don't use Ping on your iPhone, you can disable it by going into Settings>General>Restrictions. Create an easy to remember number password and toggle off Ping.

Bonus, since you're here, toggle off YouTube. It'll force your phone to open YouTube videos on Safari rather than the app. It's way better.
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Old Mar 16, 2012, 11:13 AM   #7
cmeisenzahl
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Originally Posted by Pathfinder3 View Post
iTunes may be always trying to update Ping. If you don't use Ping on your iPhone, you can disable it by going into Settings>General>Restrictions. Create an easy to remember number password and toggle off Ping.
Bonus, since you're here, toggle off YouTube. It'll force your phone to open YouTube videos on Safari rather than the app. It's way better.
Good idea, done. Thanks.
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Old Jun 13, 2012, 05:51 PM   #8
kyndal
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this is happening to my phone too. embarissingly enough a Drake song got caught up downloading, works half the time and my phone is prompting for my password continually. deactivated ping and youtube hoping it helps so i don't have to venture to the apple store.
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Old Jul 21, 2012, 01:32 PM   #9
StickyC
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I had the same issue. I believe this happened after I changed my iTunes password. I had my iPhone set to automatically sync purchases from iTunes to the device so every time I bought something in iTunes, the phone would prompt for the password to install the app.

To fix it, I went to Settings/Store and selected tapped the Apple ID: button and logged out, then logged back in to my existing account with the new password. Now I don't get prompted anymore.
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Old Jul 21, 2012, 02:12 PM   #10
chokem
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You may want to try to add/change your credit card that is linked to your iTunes account.
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Old Jul 21, 2012, 04:24 PM   #11
DanBurns91
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I had the same issue and found that going into settings, mail, selecting iCloud, and retyping in your password fixes it :-)
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Old Jul 21, 2012, 09:32 PM   #12
Alameda
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I don't know if this is why you're having the problem, but it happened to me because my very young daughter was tapping like mad on the iPad, which would bring up the App Store and eventually try to download something. She didn't know the password but tapped away, until the password timed out.

I disabled the AppStore on the iPad, which solved the problem.
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Old Jul 22, 2012, 02:54 AM   #13
itouchaddicted
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I think I exactly know what you folks are talking about. As we all know with the IOS 5, there is this feature that links all your IOS devices togethere aka if you download something in one of your devices that automatically downloads to your other IOS device. So that message that you get is just to tell you that someone downloaded something on their device and would come to your device now. Hope it helps
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