Unable to sign into Netflix on Apple TV 3

lightsout · Mar 29, 2012, 06:11 AM

Hey all,

Just wondering if anyone else has seen this problem - I've had my Apple TV 3 for a week and I am unable to sign into Netflix on it ever.

My internet connection is fine (I can stream 1080p direct from Apple), I've deactived all devices in Netflix, I've changed my password in Netflix too. I've tried using the Apple remote app just to copy'n'paste my password in directly, but nothing works.

Anyone seen this? Any ideas?

Thanks!

b-rad g · Mar 29, 2012, 06:59 AM

No problem here. Was watching old episodes of Top Gear last night.

machpost · Mar 29, 2012, 07:02 AM

I haven't had any problems with my ATV3, but since updating my ATV2 to the new software version, I've been kicked off Netflix twice. And that has never happened before. I also deactivated all my devices while troubleshooting, but still got kicked off and had to log in again a few days afterward.

OllyW · Mar 29, 2012, 07:09 AM

I had a problem signing in using the Remote app. I tried about 6 times but it kept refusing the password. I phoned Netflix support and they even re-set the password for me but I still had no luck.

Eventually I tried the supplied Apple TV remote and it worked 1st time for me. It's worth giving it a go.

mic j · Mar 29, 2012, 09:26 AM

Quote:

Originally Posted by lightsout

Hey all,

Just wondering if anyone else has seen this problem - I've had my Apple TV 3 for a week and I am unable to sign into Netflix on it ever.

My internet connection is fine (I can stream 1080p direct from Apple), I've deactived all devices in Netflix, I've changed my password in Netflix too. I've tried using the Apple remote app just to copy'n'paste my password in directly, but nothing works.

Anyone seen this? Any ideas?

Thanks!

I keep getting "Netflix is not available" and then a 3 digit error code.

lightsout · Mar 29, 2012, 09:04 PM

Ok well I attached it to ethernet instead of wifi and typed it all in by hand on the Apple TV remote and it worked. No idea what was going on there!

Ducklin · Dec 4, 2012, 02:44 PM

Hi,

I have had the same problem. I bought the latest appleTV last Friday and first Netflix was working fine. Then I updated the software of the AppleTV and the connection just wont work again.

The weird thing is that I bought the WiiU today which also has Netflix and that didnt work either. The network works in both cases as I can connect to my friends on WiiU and strean movies from the AppleTV. Netflix works well also with Mac, iPad and iPhone in the same network.

I just wonder what is the problem there...

Mar 29, 2012, 06:11 AM	#1
lightsout macrumors member Join Date: Aug 2005	Unable to sign into Netflix on Apple TV 3 Hey all, Just wondering if anyone else has seen this problem - I've had my Apple TV 3 for a week and I am unable to sign into Netflix on it ever. My internet connection is fine (I can stream 1080p direct from Apple), I've deactived all devices in Netflix, I've changed my password in Netflix too. I've tried using the Apple remote app just to copy'n'paste my password in directly, but nothing works. Anyone seen this? Any ideas? Thanks!
	0

Mar 29, 2012, 07:09 AM	#4
OllyW Demi-God (Moderator) Join Date: Oct 2005 Location: The Black Country, England	I had a problem signing in using the Remote app. I tried about 6 times but it kept refusing the password. I phoned Netflix support and they even re-set the password for me but I still had no luck. Eventually I tried the supplied Apple TV remote and it worked 1st time for me. It's worth giving it a go. __________________ Some Apple stuff Some other stuff https://soundcloud.com/disco-tramps
	0

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Mar 29, 2012, 06:59 AM	#2
b-rad g macrumors 6502a Join Date: Jun 2010	No problem here. Was watching old episodes of Top Gear last night.
	0

Mar 29, 2012, 07:02 AM	#3
machpost macrumors regular Join Date: Jan 2010	I haven't had any problems with my ATV3, but since updating my ATV2 to the new software version, I've been kicked off Netflix twice. And that has never happened before. I also deactivated all my devices while troubleshooting, but still got kicked off and had to log in again a few days afterward.
	0

Mar 29, 2012, 09:04 PM	#6
lightsout Thread Starter macrumors member Join Date: Aug 2005	Ok well I attached it to ethernet instead of wifi and typed it all in by hand on the Apple TV remote and it worked. No idea what was going on there!
	0

Dec 4, 2012, 02:44 PM	#7
Ducklin macrumors newbie Join Date: Dec 2012	Hi, I have had the same problem. I bought the latest appleTV last Friday and first Netflix was working fine. Then I updated the software of the AppleTV and the connection just wont work again. The weird thing is that I bought the WiiU today which also has Netflix and that didnt work either. The network works in both cases as I can connect to my friends on WiiU and strean movies from the AppleTV. Netflix works well also with Mac, iPad and iPhone in the same network. I just wonder what is the problem there...
	0


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