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Old Apr 18, 2012, 10:17 PM   #1
Aznboy1993
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iTunes not syncing all songs to iPhone

Here's my problem. Everytime I try to sync songs onto my iPhone 4 running iOS 5.1 (stock) it doesn't get all of the songs and this happens (picture posted below). For example, I have a playlist named "Current Favorite Songs" that has 28 songs in it and when I sync it onto the iPhone it only shows up 25 of the 28 songs. 3 of them are "greyed out" and show as "Steam" in iTunes instead of the bitrate.
Thumb resize.

NOTE: Here's also a 2nd screenshot showcasing the problem further.
Thumb resize.

Here are my preliminary guesses at what is causing the probem and my attempted (albeit failed) remedies to alleviate the issues at hand:

1.) I believe it has something to do with iTunes Match. A few days ago I wanted to try out the feature on my iPhone and subsequently didn't like it, so I ended up disabling it. This caused a plethora of issues.
2.) I have tried disabling iTunes Match entirely, restoring my iPhone completely (from backup), deleting all the songs from my iPhone (Settings --> Usage --> Music), deleting all of the songs from iTunes, resyncing, and you name it...I've tried it all and I still can't seem to get those dang songs to sync!!!
3.) Also, what does it mean for those songs to be "greyed out"?

I don't want to start up as a new iPhone because I don't want to lose my text messages and the rest of my personalized settings/things.

I've been pulling my hair out for the past few hours trying to figure out this problem to no avail!

Thanks and regards,
Aznboy1993

Last edited by r.j.s; Apr 18, 2012 at 10:20 PM. Reason: Added TIMG tags
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Old Apr 18, 2012, 10:39 PM   #2
saving107
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The songs are greyed out because those tracks were not downloaded to your computer, so they currently only live in the cloud.

Just download those tracks and they will sync right over.

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Old Apr 18, 2012, 10:41 PM   #3
Aznboy1993
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Quote:
Originally Posted by saving107 View Post
The songs are greyed out because those tracks were not downloaded to your computer, so they currently only live in the cloud.
But I have them on my computer lol
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Old Apr 18, 2012, 10:45 PM   #4
saving107
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Quote:
Originally Posted by Aznboy1993 View Post
But I have them on my computer lol
In iTunes, look at the "Track Info" and see if the track lives on your hard drive, or in the cloud



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Old Apr 18, 2012, 10:57 PM   #5
Aznboy1993
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On my computer



But on the iPhone it shows up as "Stream".
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Old Apr 18, 2012, 11:17 PM   #6
SAL8116
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I have the same issue.
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Old Sep 7, 2012, 09:34 AM   #7
Hoofie
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I had the same problem.... I changed the lead that i use to sync my phone and hey presto!! It synced fine.....
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