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Old Apr 28, 2012, 09:45 AM   #1
orvn
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iTunes Won't Download Content From Store? - "An Unknown Error Occured" (12002)

Has anyone encountered this iTunes error before?

Only when buying/downloading content.

We Could Not Complete Your iTunes Store Request.
An Unknown Error Occured (12002).



iTunes 10.6.1 on Mac OSX 10.7.3
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Old Apr 28, 2012, 11:14 AM   #2
John T
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For starters, why not do as suggested - Try again later. iTunes will remember where you previously left off recording.
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Old Apr 28, 2012, 05:20 PM   #3
orvn
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Okay.
It's been half a day and it still doesn't work.

Quote:
Originally Posted by John T View Post
For starters, why not do as suggested - Try again later. iTunes will remember where you previously left off recording.
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Old Apr 29, 2012, 12:25 PM   #4
FloatingBones
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Quote:
Originally Posted by orvn View Post
Has anyone encountered this iTunes error before?

Only when buying/downloading content.

We Could Not Complete Your iTunes Store Request.
An Unknown Error Occured (12002).
I just encountered this error when attempting to subscribe to the University of Washington Annual Faculty Lectures - Video feed on iTunes U. ITunes U is a podcast associated with an educational institution; it functions the same way as a podcast on iTunes.

I looked up the contact information for the admins in charge of the podcast (on uwtv.org in my case). I contacted the admins at 10am on Saturday and reported the error. At 4am today (!) I received a reply from Paul at UW. Paul had fixed the problem on their server and asked me to retry. It worked.

I suggest contacting the admins in charge of the feed and reporting the problem to them. If you look on the Podcast page in iTunes, you may see a grayed-out "!" next to the failed download. If you click on that "!", you'll get a more detailed error message. That error message may help the admins in charge of the podcast feed fix it.

Good luck.
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