EyeTV crashing on recording

P4G · May 22, 2012, 07:15 PM

Hi all,

I use a MacMini 2011 to record tv using EyeTV. It works really well, but occasionally EyeTV crashes when its recording. It appears to only happen when I turn the TV off and I am guessing it is because the MacMini is then changing the screen resolution which is somehow upsetting EyeTV.

The MM is connected to a receiver via HDMI which is then connected to the tv also via HDMI.

Any ideas on how to stop the MM from changing the screen resolution?

Cheers,

TinHead88 · May 22, 2012, 10:20 PM

Try Elgato support. They might know what's going on. I've been having a different problem with EyeTV where the recordings just keep going despite the correct settings for start and duration. I removed logmein (a VNC tool) and things seem to be back to normal.

Take a look at any apps that might be causing a conflict. I have not found any problems with the screen being on or off and EyeTV on my mac mini setup.

EvilC5 · May 23, 2012, 06:03 AM

good luck getting a real answer from Elgato forum's, I was having issues and posted my problem over there and never really got any answer other than send logs.

I reverted back to a much older version on the eyetv software and it fixed my issue and now I just wont let it update.

I cant see why the HDMI cable would cause the issue, my eyetv is component to usb to my mini. I have a monitor hooked up via mini port and my tv hooked to it via HDMI and I cant remember it ever having this issue. Do you have "control over HDMI" on the receiver turned on?

P4G · May 23, 2012, 04:47 PM

Thanks for your responses. I have tried Elgato support before and they were helpful but didnt solve the problem.

I occasionally see the issue where the recording doesnt stop. Here that occurs if the EyeTV thinks I want to change channel in the middle of the recording (I a guessing it is getting a change channel message from the remote control when I am trying to control some other device)

I use Apple Screen Sharing so if Logmein was causing a problem, then this too might be an issue.

I will have to check what the settings on the Receiver are set too.

I guess the good news is it is not a widespread issue.

TinHead88 · May 23, 2012, 07:40 PM

I use Apple Screen Sharing too but the problem of the recording not stopping only appeared after I had installed Logmein.

Also, recording is fine with the TV on or off on my setup. I have the Mac Mini connected to a Samsung Plasma via HDMI.

If you haven't already tried:
-use a different drive to test recording
-remove all traces (especially preferences) of EyeTV and reinstall clean then test with a simple recording schedule (don't use your old schedules)

gfbane · Feb 28, 2013, 10:57 AM

I have this issue every other day or so. it happens when I either turn my TV off or on. I keep sending the reports to EyeTV but I have not seen any responses in Elgato's forums.

I have submitted a ticket to Elgato and will update if I get any results.

P4G · Mar 1, 2013, 07:15 AM

Quote:

Originally Posted by gfbane

I have this issue every other day or so. it happens when I either turn my TV off or on. I keep sending the reports to EyeTV but I have not seen any responses in Elgato's forums.

I have submitted a ticket to Elgato and will update if I get any results.

I haven't seen the problem for a while, - since I moved the Mac mini away from the tv and connected it to a monitor.

ReggaeFire · Mar 1, 2013, 10:16 AM

Quote:

Originally Posted by gfbane

I have this issue every other day or so. it happens when I either turn my TV off or on. I keep sending the reports to EyeTV but I have not seen any responses in Elgato's forums.

I have submitted a ticket to Elgato and will update if I get any results.

Oh wow. That's probably what's been going on with my EyeTV. I recently upgraded from a 2008 mini to a 2012 model and EyeTV has been a mess ever since. It never occurred to me that it might be being caused by my switching from Mini-DVI to HDMI, I just know that I have to often restart EyeTV in the evening or else nothing gets recorded.

Elgato has been useless (as always), I filed a ticket and then sent them logs and never heard a word back (other than "try reinstalling"). I'll have to experiment with this over the weekend.

gfbane · Mar 2, 2013, 01:57 PM

yeah, they had me back up my setting sand then reinstall. I have done this and haven't seen the issue since. Granted there weren't that many things recording this week. I will keep an eye out to see if this is still happening or if the reinstall resolved it.

Also, I am using a mini-DVI to DVI into a DVI to HDMI adapter. I could try a DP to HDMI adapter but I don't think I should have to. Like I said if I see it happening again, I'll report back.

May 22, 2012, 07:15 PM	#1
P4G macrumors newbie Join Date: May 2011 Location: Melbourne Australia	EyeTV crashing on recording Hi all, I use a MacMini 2011 to record tv using EyeTV. It works really well, but occasionally EyeTV crashes when its recording. It appears to only happen when I turn the TV off and I am guessing it is because the MacMini is then changing the screen resolution which is somehow upsetting EyeTV. The MM is connected to a receiver via HDMI which is then connected to the tv also via HDMI. Any ideas on how to stop the MM from changing the screen resolution? Cheers, __________________ MBP (2009), MacMini (2011) Elgato NetStream, iPad1 wifi 3g, iPhone4 TV3 iPhone Fire and Wind Apps - http://www.p4g.biz
	0

May 23, 2012, 06:03 AM	#3
EvilC5 macrumors 6502a Join Date: Sep 2010 Location: Hanover MD	good luck getting a real answer from Elgato forum's, I was having issues and posted my problem over there and never really got any answer other than send logs. I reverted back to a much older version on the eyetv software and it fixed my issue and now I just wont let it update. I cant see why the HDMI cable would cause the issue, my eyetv is component to usb to my mini. I have a monitor hooked up via mini port and my tv hooked to it via HDMI and I cant remember it ever having this issue. Do you have "control over HDMI" on the receiver turned on? __________________ 24" iMac 2.8ghz, 17" MBP, 2.66 Mac Mini Server 2 i5 Mac Mini's, 15 inch MBP i7 2.66 2 160GB TV's 5 TV2. 16GB ipad2 white iPhone 4, 4s, and 5.....the ihome!
	0

May 23, 2012, 04:47 PM	#4
P4G Thread Starter macrumors newbie Join Date: May 2011 Location: Melbourne Australia	Thanks for your responses. I have tried Elgato support before and they were helpful but didnt solve the problem. I occasionally see the issue where the recording doesnt stop. Here that occurs if the EyeTV thinks I want to change channel in the middle of the recording (I a guessing it is getting a change channel message from the remote control when I am trying to control some other device) I use Apple Screen Sharing so if Logmein was causing a problem, then this too might be an issue. I will have to check what the settings on the Receiver are set too. I guess the good news is it is not a widespread issue. __________________ MBP (2009), MacMini (2011) Elgato NetStream, iPad1 wifi 3g, iPhone4 TV3 iPhone Fire and Wind Apps - http://www.p4g.biz
	0

Feb 28, 2013, 10:57 AM	#6
gfbane macrumors newbie Join Date: Feb 2013	Me too. I have this issue every other day or so. it happens when I either turn my TV off or on. I keep sending the reports to EyeTV but I have not seen any responses in Elgato's forums. I have submitted a ticket to Elgato and will update if I get any results.
	0

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May 22, 2012, 10:20 PM	#2
TinHead88 macrumors regular Join Date: Oct 2008	Try Elgato support. They might know what's going on. I've been having a different problem with EyeTV where the recordings just keep going despite the correct settings for start and duration. I removed logmein (a VNC tool) and things seem to be back to normal. Take a look at any apps that might be causing a conflict. I have not found any problems with the screen being on or off and EyeTV on my mac mini setup.
	0

May 23, 2012, 07:40 PM	#5
TinHead88 macrumors regular Join Date: Oct 2008	I use Apple Screen Sharing too but the problem of the recording not stopping only appeared after I had installed Logmein. Also, recording is fine with the TV on or off on my setup. I have the Mac Mini connected to a Samsung Plasma via HDMI. If you haven't already tried: -use a different drive to test recording -remove all traces (especially preferences) of EyeTV and reinstall clean then test with a simple recording schedule (don't use your old schedules)
	0

Mar 2, 2013, 01:57 PM	#9
gfbane macrumors newbie Join Date: Feb 2013	yeah, they had me back up my setting sand then reinstall. I have done this and haven't seen the issue since. Granted there weren't that many things recording this week. I will keep an eye out to see if this is still happening or if the reinstall resolved it. Also, I am using a mini-DVI to DVI into a DVI to HDMI adapter. I could try a DP to HDMI adapter but I don't think I should have to. Like I said if I see it happening again, I'll report back.
	0


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