Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Help! On vacation and just dropped my iPad. Can I do this?

S

snarestud940

macrumors 6502a
Original poster
Feb 3, 2012
516
28
Hey Guys,

I am on vacation in Atlantic City and just dropped my iPad onto a marble floor and chipped the top of it. I am very angry at myself. Luckily, in my hotel (Caesars), there is an Apple Store. However, I do not have the Applecare+ plan. I bought the iPad the day it came out this past March so it should still be under the year warranty? I just don't know if this is something they would replace it on? Is it?

Thanks for your help! Very upset!
 

Attachments

  • IMAG0103.jpg
    IMAG0103.jpg
    1.9 MB · Views: 424
SandboxGeneral

SandboxGeneral

Moderator emeritus
Sep 8, 2010
26,482
10,051
Detroit
snarestud940 said:
Hey Guys,

I am on vacation in Atlantic City and just dropped my iPad onto a marble floor and chipped the top of it. I am very angry at myself. Luckily, in my hotel (Caesars), there is an Apple Store. However, I do not have the Applecare+ plan. I bought the iPad the day it came out this past March so it should still be under the year warranty? I just don't know if this is something they would replace it on? Is it?

Thanks for your help! Very upset!
Click to expand...

The best you can do is bring it in, be humble about it and explain to them what happened and hope they have mercy on you. They've been known to help people out like this before.

The key though is to be honest and nice, and don't get angry if they choose not to help you.
 
GoCubsGo

GoCubsGo

macrumors Nehalem
Feb 19, 2005
35,741
153
You can ask but accidental damage isn't covered outside of Apple Care+.
 
silverblack

silverblack

macrumors 68030
Nov 27, 2007
2,680
840
Just buy yourself a nice case, and lie to yourself that you never dropped it.
Or sell it for $300 on Craigslist, I assume it's the new iPad. Someone will buy it, and use money toward a brand new one.
 
EDH667

EDH667

macrumors 65816
Nov 25, 2009
1,035
278
Northern California
If Apple will not replace it, you can check with your credit card company. Depending on the credit card, some companies provide 90 days of damage protection (probably expired) and an additional 1 year warranty.

Good luck!
 
appleguy123

appleguy123

macrumors 604
Apr 1, 2009
6,863
2,541
15 minutes in the future
snarestud940 said:
Should I even bother going to the apple store tomorrow?
Click to expand...

I wouldn't, there are two Apple stores next to me, and I had a barely visable indentation made from bumping it into a wall while using it. I was very humble at both Apple stores and brought it in because the microphone was broken sometime later. Both saw it and sent me on my way.

Still, if the store is near you, the iPad can't be any less replaced than it is now, so that's another way of looking at it.
 
S

snarestud940

macrumors 6502a
Original poster
Feb 3, 2012
516
28
Well maybe the gods are smiling on me because I just came up from the casino and put in $20. After 3 hours of playing won about $520. If the off chance that the Apple Store says no tomorrow, how much would it be to get a replacement (hopefully new)? I read that they charge half of the what the iPad is worth. Is this true? I wouldn't wanna pay more than $250.
 
B

barkomatic

macrumors 601
Aug 8, 2008
4,520
2,821
Manhattan
That doesn't look like serious damage. If the iPad is otherwise running fine you could also just sell this one on ebay (pointing out the damage of course) and repurchase a new one--if the Applestore doesn't replace it for you.

They seem to be getting more strict ever since Applecare+ came out.
 
spiderman0616

spiderman0616

macrumors 603
Aug 1, 2010
5,668
7,490
1. Yes. Go. You have nothing to lose. Go in with the damaged iPad and ask them what they can do. They may help you out and replace it or they may say you have to pay a repair fee. The less of a stink you raise, the more likely they are to help you.

2. Yes--make an appointment. I went to the Casesar's Palace Apple Store a couple of months ago in the middle of the day on a Tuesday and it was jam packed. Barely any room to walk.
 
D

Doombringer

macrumors regular
Feb 13, 2012
162
0
If the device is running normally...

1. Visit the Apple Store, be humble, and see what they say.

2. Do not buy a new iPad. The damage to yours is merely cosmetic.

3. Take the money from your casino winnings and buy a nice iPad case. If you're worried about future drops, try something sturdy like an Otterbox or similar. PLUS, a case will cover that unsightly bit of damage.
 
N

natebookpro

macrumors 6502a
Sep 25, 2008
539
16
Maryland
I would sell that one eBay or Craigslist, then cover the difference with the money that you won at the casino and buy AppleCare+ this time.
 
spillproof

spillproof

macrumors 68020
Jun 4, 2009
2,028
2
USA
I don't see Apple replacing your iPad for free for that very minor cosmetic damage. That would be like asking the dealership to replace your entire car for free if you scratched your bumper.

Be happy that you didn't break the glass or screen and enjoy the rest of your vacation!
 
A

aristobrat

macrumors G5
Oct 14, 2005
12,292
1,403
snarestud940 said:
Well maybe the gods are smiling on me because I just came up from the casino and put in $20. After 3 hours of playing won about $520. If the off chance that the Apple Store says no tomorrow, how much would it be to get a replacement (hopefully new)? I read that they charge half of the what the iPad is worth. Is this true? I wouldn't wanna pay more than $250.
Click to expand...
Out of warranty replacement = $299 for the new iPad, $250 for the older models.

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
(expand the My iPad is not eligible for warranty service. What are my service options? section)
 
S

snarestud940

macrumors 6502a
Original poster
Feb 3, 2012
516
28
Well I went and I got a new iPad. I walked in, he told me there was a $249 charge for a new iPad. He then said, I'll be right back. He came back and said, the damage is minimal. Give me $49 and buy the AppleCare+ for an additional $49. I informed him that I believe the AppleCare+ was $99. He said because you are replacing your iPad, we can discount it. All in all, I paid about $118 after tax, for both my new iPad and AppleCare+.

Not a bad deal at all!
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom