My girlfriend somehow got a pill or something of that size stuck in it. I personally have not tried to get it out yet, but she said she tried all of the basics. Is there anyway I can open it and get it out? Would it be easier to get out if the optical drive was removed from the computer? Is there any site I can pay to fix it for me? BestBuy offered $54 with no guarantee, kinda a joke if you ask me. I am not quite sure what the model is, my educated guess is the 2010 macbook pro 13" model. Do you suggest a site or buyer to purchase a new drive from? Thanks for your help, and sorry for the vagueness. If you have any questions that might be beneficial, let me know and I'll ask her!