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Retina Macbook pro display issue. Pic
- Thread starter markelim
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Image isn't a hot-linkable source by the looks of it but right click open image in new tab brought me to this
http://postimage.org/image/imhqjxhv3/
It kind helps if I can see the image!
- All I could see was a blue square...Sorry, but I don't know whats causing your problem, but here is the pic for anyone else who may be able to help!
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Without apple care it is covered for a year. Being it to an apple store and they will assess it. With apple care you're good for 3 years.
Assuming other people have used CS5 successfully on the rMBP, it looks like you have some kind of graphics card issue. Perhaps the Intel one is fine, but the nVidia one has failed for some reason?
Since the rest of the display looks okay it does appear to be a problem with Photoshop.
You could try fiddling with the performance settings in Photoshop. Especially try turning on/off the graphics processor setting. It might indicate a hardware problem with the graphics processor...or it could indicate a video driver problem.
May as well set Photoshop's memory setting to max while you're in there.
Oh, one more thing...if you haven't done it already, check if all of Photoshop's updates are installed. CS5 is kinda old so there's been a few.
Odds are it's something flakey with Adobe's software, but it's best to sort out any hardware problems early on.
Best of luck with it. Let us know how it turns out.
You could try fiddling with the performance settings in Photoshop. Especially try turning on/off the graphics processor setting. It might indicate a hardware problem with the graphics processor...or it could indicate a video driver problem.
May as well set Photoshop's memory setting to max while you're in there.
Oh, one more thing...if you haven't done it already, check if all of Photoshop's updates are installed. CS5 is kinda old so there's been a few.
Odds are it's something flakey with Adobe's software, but it's best to sort out any hardware problems early on.
Best of luck with it. Let us know how it turns out.
How do you draw that conclusion, exactly? Graphical distortion such as the OP is presenting is virtually guaranteed to be the result of either a malfunction in the graphics processor or a glitchy graphics driver.
To the OP: To echo what others have said, contact Apple and bring them the photo. You're outside of the 14 day return/exchange window, but hopefully they'll sort you out with a better-functioning machine.
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Does a reboot cause it to stop?
There have been some reports of graphical glitches since the retina MBP shipped that will likely be addressed in a firmware update sooner or later. So returning it may not make any difference.
It's also been noted that changing your display resolution to something else and back is enough to reset the problem.
There have been some reports of graphical glitches since the retina MBP shipped that will likely be addressed in a firmware update sooner or later. So returning it may not make any difference.
It's also been noted that changing your display resolution to something else and back is enough to reset the problem.
Not really a conclusion but an observation based on consumers' complains in this forum...
I wonder how many retinas have been returned since its release... I believe we will soonly see a lot of refurbished retinas available at the apple store, or maybe not since a defect in that machine requires to manufacture a new one...
Not really a conclusion but an observation based on consumers' complains in this forum...
I wonder how many retinas have been returned since its release... I believe we will soonly see a lot of refurbished retinas available at the apple store, or maybe not since a defect in that machine requires to manufacture a new one...
LG manufactures virtually every IPS LCD panel today... so pretty much any high-end LCD will be an LG panel. They make good panels (though the antiglare coating they use is absolutely terrible)
It's not actually a coating. It's a sticker applied with water based adhesive to the polarizer.
It's not actually a coating. It's a sticker applied with water based adhesive to the polarizer.
That can still fit under the definition of coating. It doesn't have to be sprayed on to be considered one.
What is your point anyway? The point is the antiglare they use these days sucks. Really bad speckle patterns and whatnot.
Since the rest of the display looks okay it does appear to be a problem with Photoshop.
You could try fiddling with the performance settings in Photoshop. Especially try turning on/off the graphics processor setting. It might indicate a hardware problem with the graphics processor...or it could indicate a video driver problem.
May as well set Photoshop's memory setting to max while you're in there.
Oh, one more thing...if you haven't done it already, check if all of Photoshop's updates are installed. CS5 is kinda old so there's been a few.
Odds are it's something flakey with Adobe's software, but it's best to sort out any hardware problems early on.
Best of luck with it. Let us know how it turns out.
This has seem to have fixed my problem. Should i move on or should be concerned and take it down to an Apple store.
It's tempting to let it go as a glitch with an older version of Photoshop, but man oh man, you do want to make sure that new rMBP doesn't have any hardware problems.
I was really suspecting something was flakey with Photoshop CS5 on a new rMBP. However, I still have PS 5 and 5.1 on my rMBP. I fired them both up, and with OpenGL processing turned on, opened a bunch of images and Photoshop files. No problems.
I also searched the net for any reports of graphic glitches with CS5/rMBP combination. Nothing found.
I'd say start with the basics...
--Insure CS5 has all of the latest updates installed.
--Run the Apple Hardware Test (boot with "d" held down) using the extended tests. It'll take an hour or so to do.
--Use Disk Utility to repair the permissions on the drive.
--Download the trial version of Photoshop CS6 and see if it has the same problems.
If it persists take some screenshots of when it happens and take the machine in to Apple. Ideally you'll have something that is reproducible every time.
Even if they don't find anything, if the problem becomes worse later on, like say when it's out of warranty, you'll have a record of the problem existing early on.
Let me know how it goes.