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Old Jul 20, 2012, 07:14 AM   #1
Merryman
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Nano Menu screen

I have 2 current nanos. The button to access the menu screen stopped working on both. Any suggestions.
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Old Jul 20, 2012, 09:12 AM   #2
aarond12
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The button to access the menu? There are three buttons on the current-gen iPod Nano: Sleep/wake, volume up, volume down. You access the menu by a two-finger pinch motion on the screen or by swiping left until you get to the menu.

If I just misunderstood your post, try restoring your iPods using iTunes. That should isolate if this is a hardware or software problem.
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Old Jul 20, 2012, 09:45 AM   #3
marty1990
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Wait, do you mean the power button isn't working? So you can't wake up the iPod?
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Old Jul 20, 2012, 02:32 PM   #4
Merryman
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Yes. Exactly.
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Old Jul 20, 2012, 02:40 PM   #5
iEvolution
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Silly answer I know but have you made sure the lock button on the top isn't engaged?
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Old Jul 20, 2012, 03:38 PM   #6
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Quote:
Originally Posted by iEvolution View Post
Silly answer I know but have you made sure the lock button on the top isn't engaged?
There is no lock button on the current gen Nanos. It is like the iPhone/iPod Touch.
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Old Jul 20, 2012, 05:58 PM   #7
Merryman
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Sorry. I should've done my homework. It's the "sleep/wake" button that no longer works.
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Old Jul 20, 2012, 06:46 PM   #8
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Have you confirmed that the nano works? If you plug the nano into a charger, the screen should come on. I would try to restore it to see if the sleep button comes back to life. If it doesn't, then the button is probably stuck

I saw some google stuff on fixing a sticking button. Try searching for a stuck button.
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Old Jul 20, 2012, 10:13 PM   #9
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Thx. The nano does work when plugged into charger. I use it in my car. Problem is when it's unplugged and the screen goes to sleep...there is no way to wake it. Just seems odd that I had the same problem with 2 nanos. I'll research stuck button as you suggested.
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Old Jul 20, 2012, 10:26 PM   #10
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Well after further research I found that the sleep/wake button sticking is a common problem. Unable to fix. Thankfully I purchased with Amex who credited my account without question. I'm lucky. I'll wait for the next generation. Thx to everyone that responded!!
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Old Jul 21, 2012, 07:50 AM   #11
iEvolution
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Quote:
Originally Posted by NewAnger View Post
There is no lock button on the current gen Nanos. It is like the iPhone/iPod Touch.
Yeah oops, for some reason I thought this was a 5th gen, lol.
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