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Old Dec 23, 2011, 06:41 PM   #1
Helljumper
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I have a "Service Battery" notification and my charger doesn't work well

I have a 13" Macbook Pro (from the summer of 2010, Core 2 Duo Processor)

So I just noticed today that when I click on my battery icon, I have a notification that says "Service Battery: The battery isn’t functioning normally, and you may or may not notice a change in its behavior or the amount of charge it holds. Take your computer in for service. You can continue to use your battery before it’s checked without harming your computer."

Additionally, my charger doesn't always work. It only works when the wire is moved around at a certain angle. I can always get it to eventually fully charge, but while it's charging, if it gets moved even slightly it will stop charging.

My question is, are these two issues related? If so, how much would it cost to get this all fixed at an Apple Store? (The closest Apple Store to me is about an hour drive away so I can't just stop by and check)
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Old Dec 23, 2011, 06:44 PM   #2
GGJstudios
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Originally Posted by Helljumper View Post
My question is, are these two issues related? If so, how much would it cost to get this all fixed at an Apple Store?
They may or may not be related, but the Apple store can look at them and give you an estimate if there is a cost involved in repair or replacement. You could try resetting the SMC and troubleshooting the MagSafe adapter. This should answer most, if not all, of your battery questions:
Apple Notebook Battery FAQ
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Old Dec 23, 2011, 06:49 PM   #3
thundersteele
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My question is, are these two issues related? If so, how much would it cost to get this all fixed at an Apple Store? (The closest Apple Store to me is about an hour drive away so I can't just stop by and check)
You have a phone, right?

New charger: $80
Replacement battery: about $120 + labor, total might be close to $200

If you have AppleCare: $0

The Apple store should be able to check if it's just the charger, or if something else is broken.
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Old Dec 23, 2011, 06:51 PM   #4
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The issues are most likely not related, as a "service battery" error basically means you've used up your battery's life, however as GGJstudios mentioned above you should probably take your computer in for service.

If you want more information about the battery, download a dashboard widget called "iStat Pro"
Look at the battery section on the right, usually Apple will replace your battery if your health is under 80% with less than 300 charge cycles. (You have to be in warranty)
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Last edited by mgartner0622; Dec 23, 2011 at 07:20 PM.
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Old Sep 3, 2012, 03:04 PM   #5
Helljumper
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MacBook won't turn on. Battery indicator doesn't work. Charger won't light up fully.

I left my MacBook on last night to download something while I slept. I left it plugged in. I woke up this morning and noticed that the green light on the charger wasn't on which was weird since it should have been on and fully charged. Then I noticed the entire laptop was off. I thought that the charger may have just unplugged and the battery died because of the download. That wasn't the case though. I tried moving the charger around, unplugging it, etc. and nothing's working.

Now, I notice that when I plug the charger in, there is a faint green light. But my laptop won't power on and the battery indicator doesn't do anything, it won't even blink.

Do you think something is wrong with my charger, battery, or is the entire MacBook just dead?
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Old Sep 3, 2012, 03:06 PM   #6
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Do you think something is wrong with my charger, battery, or is the entire MacBook just dead?
See the link for troubleshooting MagSafe adapters at the bottom of the CHARGING section of the following link. This should answer most, if not all, of your battery/charging questions:
Apple Notebook Battery FAQ
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Old Sep 3, 2012, 03:11 PM   #7
Helljumper
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I tried using my old charger (when I bought my new charger, the old one still worked, but you'd have to plug it in and bend the wire at a certain angle).

Same result, just a really faint green light.
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Old Sep 3, 2012, 03:16 PM   #8
GGJstudios
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I tried using my old charger (when I bought my new charger, the old one still worked, but you'd have to plug it in and bend the wire at a certain angle).

Same result, just a really faint green light.
Did you take your Mac in for service and have your battery replaced back in December, as recommended when you posted this thread?
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Old Sep 3, 2012, 03:21 PM   #9
Helljumper
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Nope

The service battery indicator went away and everything seemed fine so I didn't bother with it.
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Old Sep 3, 2012, 03:24 PM   #10
GGJstudios
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Nope

The service battery indicator went away and everything seemed fine so I didn't bother with it.
I highly recommend you take it in and let them check out your charging system, including charger, battery and logic board.
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