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Leaving one family plan (ATT) for another family plan (VZW) with the main number.

M

McBeats

macrumors 6502a
Original poster
Apr 10, 2007
728
5
erf
THE TIME HAS COME! Time to leave AT&T and go back to Verizon with the next iPhone.
(For those who may not know, ATT is quite bad in south Orange County, CA)

I have a 2-line family plan with AT&T (I am the main account holder) and want to leave, turning it into an individual plan for the remaining number. The main number is mine and I plan to bring it with me to another Verizon family plan.

How do I go about to do this the best way? My sister is the secondary number on the ATT account, will she automatically be the main account holder with her number after I port over to VZW?

Sorry if this is a common question. If so, be easy on me :D
 
W

wongulous

macrumors 6502a
Dec 7, 2002
952
2
When you port, that line is auto cancelled on the provider you're leaving. How at&t wants to handle that is up to them. I'd call customer service and check... free call, plus it's their job. Be advised they will treat it as a cancellation threat and try to retain you.
 
T

tim100

macrumors 65816
May 25, 2009
1,368
0
McBeats said:
THE TIME HAS COME! Time to leave AT&T and go back to Verizon with the next iPhone.
(For those who may not know, ATT is quite bad in south Orange County, CA)

I have a 2-line family plan with AT&T (I am the main account holder) and want to leave, turning it into an individual plan for the remaining number. The main number is mine and I plan to bring it with me to another Verizon family plan.

How do I go about to do this the best way? My sister is the secondary number on the ATT account, will she automatically be the main account holder with her number after I port over to VZW?

Sorry if this is a common question. If so, be easy on me :D
Click to expand...

i would think her number would stay active and have to pick another plan. can someone answer this who knows for sure?
 
M

mac.cali

macrumors 65816
Mar 16, 2012
1,448
368
The line that remains with AT&T will still be active. However what they don't tell you is you should change your data plan to reflect a single line and not a higher priced family plan. Change the plan and the remaining AT&T line will be fine.
 
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