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Old Sep 14, 2012, 02:58 AM   #76
boxermansr
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Originally Posted by zachnelson View Post
Do you know if the 6AM is Pacific, EST or what?
No clue, it was there hours ago when it just said the pre-orders would be on September 14, its not there now. I imagine you can ask them if you're on with them now.
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Old Sep 14, 2012, 02:58 AM   #77
Frasern1
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Originally Posted by zachnelson View Post
do you know if the 6am is pacific, est or what?
6am est
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Old Sep 14, 2012, 03:01 AM   #78
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Originally Posted by Ellsass View Post
Mine is called a "pending order confirmation number", but that seemed to work anyway, thanks.

"We received your order and it is in process." - Yay!

"Expected Ship Date: Not available at this time." - ahhhhh why can't things every be simple and go smoothly!?
I got a similar message after placing an order for new service. My final page said "ON HOLD", and said to call the number 877-375-9081 and enter my nine-digit Credit Application Number. That line is an automated system, and I just had to answer a few questions to confirm my identity (due to fraud safeguards I have in place on my name with credit rating agencies). Once I answered the automated questions, I got my order confirmation email with delivery date of 9/21 in seconds.

Hope that helps someone, if your order says ON HOLD due to credit review that number might be a good place to start.
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Old Sep 14, 2012, 03:02 AM   #79
SR71
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Originally Posted by Frasern1 View Post
Awesome, although it probably won't help much Did you see my post about how I got the $30 activation fee waived? I think it was cause the line had been due for a while, it was a promotional thing I am suprised they let it happen with the iPhone. You can probably call and get it waived, I know lots of people who have.
Just saw your post. Hmm, that's odd because I've had an available upgrade on my line since 7/22/12. I'll call tomorrow and see if I can get it waived. I'm not sweating it, though. It's $30, but at least I got my preorder in haha, that's all that matters right now. Now I just need me debit card to go through successfully (which it should) and all will be right in the world.
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Old Sep 14, 2012, 03:03 AM   #80
v0lume4
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Ended up ordering mine off of Verizon, although the original plan was the Apple Site. It was already nearing ten minutes past 3 and so I thought, just in case, I might as well go on and snag mine on the Verizon store while they're here.

However, apparently my unlimited data plan has breathed its last breath, as I wasn't able to choose it as an option, which is quite lame because I'm pretty sure I remember the news article about two years ago saying grandfathered customers were good for like two more phones. I don't remember the exact wording but all I knew was that I remember thinking "good, I'm set for at least two more contracts." But we see how that went.
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Old Sep 14, 2012, 03:04 AM   #81
ViperDesign
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Both orders are showing shipping by the 21st for me which seems normal. Paid full price for a 16GB white and upgrade 16gb black for the wife.

Only thing I don't like is my wife was charged an upgrade fee of 30.00! Come on Verizon stop with the nickle and dime crap. Going to call Verizon tomorrow to complain about that.
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Old Sep 14, 2012, 03:05 AM   #82
Frasern1
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Originally Posted by SR71 View Post
Just saw your post. Hmm, that's odd because I've had an available upgrade on my line since 7/22/12. I'll call tomorrow and see if I can get it waived. I'm not sweating it, though. It's $30, but at least I got my preorder in haha, that's all that matters right now. Now I just need me debit card to go through successfully (which it should) and all will be right in the world.
Yeah I don't know, they run all kinds of weird promotions all the time though. We get stuff in the mail all the time. At least you're paying debit so you know it will go through! I paid credit so I won't get charged till it shipped. But with my AMEX card I got an extended warranty so it was well worth it.
Quote:
Originally Posted by ViperDesign View Post
Both orders are showing shipping by the 21st for me which seems normal. Paid full price for a 16GB white and upgrade 16gb black for the wife.

Only thing I don't like is my wife was charged an upgrade fee of 30.00! Come on Verizon stop with the nickle and dime crap. Going to call Verizon tomorrow to complain about that.
You should get it waived, that is one of the fees that they will waive pretty easily.
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Old Sep 14, 2012, 03:11 AM   #83
Ceviche Lover
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yeahh buddyyyyyyyyy


Your Order Confirmation
Hi XXXX,
Thank you for your order. It is being processed and you will receive notification once it has shipped.
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Old Sep 14, 2012, 03:13 AM   #84
SR71
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Originally Posted by Frasern1 View Post
Yeah I don't know, they run all kinds of weird promotions all the time though. We get stuff in the mail all the time. At least you're paying debit so you know it will go through! I paid credit so I won't get charged till it shipped. But with my AMEX card I got an extended warranty so it was well worth it.
You should get it waived, that is one of the fees that they will waive pretty easily.
I dunno if it went through as credit or debit though. On the checkout page the option was labeled as credit/debit. I like to use my debit card for purchases for the exact reason you stated (I know that it will go through), so I'm hoping it went through as debit, but my card does either or so I don't know just yet.

What number should I call? Any specific one? If I can get this waived I'd be quite happy as I could use this to get a case for it, or for the $35 I'll be paying to get a full body screen protector application and maybe skip the case all together. I mean the back is like 95% aluminum and the glass is flush with the edge and the aluminum, so I doubt I'd crack it.
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Old Sep 14, 2012, 03:13 AM   #85
ViperDesign
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Originally Posted by Frasern1 View Post
Yeah I don't know, they run all kinds of weird promotions all the time though. We get stuff in the mail all the time. At least you're paying debit so you know it will go through! I paid credit so I won't get charged till it shipped. But with my AMEX card I got an extended warranty so it was well worth it.
You should get it waived, that is one of the fees that they will waive pretty easily.
Well I will give it a shot tomorrow.
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Old Sep 14, 2012, 03:14 AM   #86
SR71
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Originally Posted by v0lume4 View Post
Ended up ordering mine off of Verizon, although the original plan was the Apple Site. It was already nearing ten minutes past 3 and so I thought, just in case, I might as well go on and snag mine on the Verizon store while they're here.

However, apparently my unlimited data plan has breathed its last breath, as I wasn't able to choose it as an option, which is quite lame because I'm pretty sure I remember the news article about two years ago saying grandfathered customers were good for like two more phones. I don't remember the exact wording but all I knew was that I remember thinking "good, I'm set for at least two more contracts." But we see how that went.
They changed it when they came out with their new Share Everything plans. You can only keep unlimited data if you by the phone for the unsubsidized pricing (i.e. $649, $749, or $849).
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Old Sep 14, 2012, 03:18 AM   #87
taedouni
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Did anyone else get a text from VZW regarding fraud? I just got it now at 1:05AM. Exactly one hour after I got my email from VZW.

VZW FREE MSG: VERIZON ORDER --------------------------
must be authorized. Text Yes or confirm or NO to cancel the order. Questions? call VZW Fraud (number)

Obviously I replied with Yes.
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Old Sep 14, 2012, 03:19 AM   #88
gmanist1000
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Ordered mine about 20 minutes ago. Haven't received a confirmation email yet... it said it was pending a whole bunch of things like credit check and what not... any ETA on when I will get my email?
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Old Sep 14, 2012, 03:19 AM   #89
Frasern1
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I submitted a ticket thing to Verizon asking them about the credit card names and what not...I really hope some guy over there doesn't cancel my pre order or something in order to redo it with a different name! I don't think they will but this is just me thinking of every little thing that could go wrong!

I leave for training for the Army a few days after the 21st so if they mess it up it is going to be a HUGE hassle to try and get the phone to me and activated.


Quote:
Originally Posted by taedouni View Post
Did anyone else get a text from VZW regarding fraud? I just got it now at 1:05AM. Exactly one hour after I got my email from VZW.

VZW FREE MSG: VERIZON ORDER --------------------------
must be authorized. Text Yes or confirm or NO to cancel the order. Questions? call VZW Fraud (number)

Obviously I replied with Yes.
Never heard of that.

Quote:
Originally Posted by gmanist1000 View Post
Ordered mine about 20 minutes ago. Haven't received a confirmation email yet... it said it was pending a whole bunch of things like credit check and what not... any ETA on when I will get my email?
It can take like up to 24hours to get the email...the servers are swamped! I got mine but I also ordered 10 minutes before you where suppose to. lol
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Old Sep 14, 2012, 03:22 AM   #90
SR71
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Originally Posted by Frasern1 View Post
I submitted a ticket thing to Verizon asking them about the credit card names and what not...I really hope some guy over there doesn't cancel my pre order or something in order to redo it with a different name! I don't think they will but this is just me thinking of every little thing that could go wrong!

I leave for training for the Army a few days after the 21st so if they mess it up it is going to be a HUGE hassle to try and get the phone to me and activated.
Completely unrelated, but thanks for your service.

----------

Quote:
Originally Posted by gmanist1000 View Post
Ordered mine about 20 minutes ago. Haven't received a confirmation email yet... it said it was pending a whole bunch of things like credit check and what not... any ETA on when I will get my email?
Could take up to 24 hours. I managed to find a link on VZW's website to preorder before 3:01AM, so I got mine in at 2:54 and got my confirmation email at 2:56AM.
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Old Sep 14, 2012, 03:23 AM   #91
kvnfo
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Originally Posted by gmanist1000 View Post
Ordered mine about 20 minutes ago. Haven't received a confirmation email yet... it said it was pending a whole bunch of things like credit check and what not... any ETA on when I will get my email?
I'm on the same boat, hopefully something shows up tomorrow morning.
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Old Sep 14, 2012, 03:23 AM   #92
john91
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So originally 9to5mac posted that the Verizon phone wouldn't have the sim card or card slot. My email says embedded sim. I guess they lied
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Old Sep 14, 2012, 03:25 AM   #93
Frasern1
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So originally 9to5mac posted that the Verizon phone wouldn't have the sim card or card slot. My email says embedded sim. I guess they lied
Yes they did, LTE is an evolution of GSM and thus needs SIM cards. The only reason they wouldn't have one is if Apple had embedded it in the phone, which would have been the biggest pain in the *** ever.
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Old Sep 14, 2012, 03:28 AM   #94
SR71
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Yes they did, LTE is an evolution of GSM and thus needs SIM cards. The only reason they wouldn't have one is if Apple had embedded it in the phone, which would have been the biggest pain in the *** ever.
Mhm, exactly.
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Old Sep 14, 2012, 03:30 AM   #95
john91
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Yes they did, LTE is an evolution of GSM and thus needs SIM cards. The only reason they wouldn't have one is if Apple had embedded it in the phone, which would have been the biggest pain in the *** ever.
This was the post I was talking about just for reference. http://9to5mac.com/2012/09/12/apple-...nano-sim-card/
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Old Sep 14, 2012, 03:37 AM   #96
MacTouch786
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Did anyone have weird trouble switching plans? They didn't give me the option of Share Everything, and I ordered 3 for different lines (all upgradeable on same account). I'm worried that they've split the account into 3 singles... but I dunno. I'd be able to switch to Share Everything no problem right? Lost unlimited too.
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Old Sep 14, 2012, 03:40 AM   #97
Frasern1
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Did anyone have weird trouble switching plans? They didn't give me the option of Share Everything, and I ordered 3 for different lines (all upgradeable on same account). I'm worried that they've split the account into 3 singles... but I dunno. I'd be able to switch to Share Everything no problem right? Lost unlimited too.
I didn't switch plans so I can't talk on that. But they want EVERYONE on share everything plans, if they had their way they would have everyone on them. So I am positive they will help you out if they are 3 individual plans and make them a share everything plan.
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Old Sep 14, 2012, 03:43 AM   #98
jsf23
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Originally Posted by boxermansr View Post
called 611, pressed 0 ... it said something about being staffed from 6am - 11pm or something, and then I just got another menu with an option which was (option 4 I think) to speak to someone about my order..
First off, this was golden info, so thanks. Let the recording tell you they're closed, then press 4 for "help with your iPhone order."

Second, we had to call because we were trying to add a line to an existing account (with an Android), to create a second line with an iPhone 5. If we chose the iPhone 5, we were prompted to basically create a new account; if we chose anything else, it would have added as normal.

My point is that in case anyone has the above issue, call in & go through that process, and they'll assure you that they;ll true it up after the fact.
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Old Sep 14, 2012, 03:45 AM   #99
HeyGreggie
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Tried to call Verizon Wireless to talk to telesales and keep my unlimited data but they are closed ill call again at 8am


they are getting everyone to switch to share everything I dont want that so Ill talk to telesales
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Old Sep 14, 2012, 03:45 AM   #100
SR71
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This was the post I was talking about just for reference. http://9to5mac.com/2012/09/12/apple-...nano-sim-card/
That article doesn't say anything about the Verizon iPhone not having a SIM card slot. It says that they won't and can't use current SIM's, and that's true; they can only use nano SIMS.
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