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Old Sep 14, 2012, 04:40 AM   #126
myditka
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guys CALL them! I was going to wait but i just called and confirmed getting it BY the 21st! Very fast, im so glad I dont have to wait till tomorrow as first planned
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Old Sep 14, 2012, 04:48 AM   #127
bryanlanning
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Quote:
Originally Posted by christyn View Post
The rep made a point of telling me it held my place despite the order being on hold and I got my order confirmation within 10 mins of hanging up with a 9/21 deliver date.
Awesome. So you had no deposit? It's so weird because I specifically went into a VZW store and had them check how many lines I was approved for. I was approved for 5 with no deposit. :-/ Kinda confused.

I'll post the results when I talk to them in 12 minutes.

Thank you for your help.
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Old Sep 14, 2012, 04:51 AM   #128
christyn
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Quote:
Originally Posted by bryanlanning View Post
Awesome. So you had no deposit? It's so weird because I specifically went into a VZW store and had them check how many lines I was approved for. I was approved for 5 with no deposit. :-/ Kinda confused.

I'll post the results when I talk to them in 12 minutes.

Thank you for your help.
Nope, they just approved it without a deposit. I found it odd myself because I'm an existing customer and was just adding a line and I did not have a deposit or a credit hold even when we signed up for the account 4 months ago.

Good luck!
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Old Sep 14, 2012, 04:54 AM   #129
xRYD3Rx
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I also received a pending order confirmation I called customer service they told me everything is fine you will receive it on the 21st. So



?
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Old Sep 14, 2012, 04:55 AM   #130
ECUpirate44
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Went from "we've received your order" to "processing" then back to "we've received your order."
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Old Sep 14, 2012, 04:56 AM   #131
Frasern1
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Quote:
Originally Posted by ECUpirate44 View Post
Went from "we've received your order" to "processing" then back to "we've received your order."
The tracking has always sucked on Verizon, it says all kinds of crazy things.

Bed time for me gotta get up in the morning and its already 6am here haha
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Old Sep 14, 2012, 04:57 AM   #132
ECUpirate44
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Originally Posted by Frasern1 View Post
The tracking has always sucked on Verizon, it says all kinds of crazy things.

Bed time for me gotta get up in the morning and its already 6am here haha
Ordered from Apple...
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Old Sep 14, 2012, 05:04 AM   #133
REDTAZ
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So I just called to Pre-Order and they said it would be shipping the 21st? 0.o Does this mean i wont receive it on the 21st?
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Old Sep 14, 2012, 05:10 AM   #134
bryanlanning
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What numbers are you guys calling and how are you speaking to people??? I can't get through to anyone! So frustrating!

I'm a new customer so I don't have a number. I even called the normal CS line that opens at 6est, which it is past, and they are still saying call back during normal business hours.

Would love details on how you go to a representative to fix the hold on your orders.
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Old Sep 14, 2012, 05:12 AM   #135
mjn298
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Location: Palisades, Washington, DC
I just got my e-mail and it says "delivers by 9/21"
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Old Sep 14, 2012, 05:15 AM   #136
TedJustAdmitit
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Originally Posted by REDTAZ View Post
So I just called to Pre-Order and they said it would be shipping the 21st? 0.o Does this mean i wont receive it on the 21st?
Go by the email, it should say deliver by.
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Old Sep 14, 2012, 05:22 AM   #137
leenak
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My email says delivery by the 21st and order status says ship by 21st. Honestly, I don't care which. I'm getting a phone either way.
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Old Sep 14, 2012, 05:24 AM   #138
bryanlanning
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Thank GOD! I got my confirmation! Delivers by the 21st. I'm going to bed now!
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Old Sep 14, 2012, 05:25 AM   #139
jsf721
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Originally Posted by black743 View Post
Got mine and kept unlimited data too!!!
How, paid full or dummy line?
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Old Sep 14, 2012, 05:26 AM   #140
myditka
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Quote:
Originally Posted by bryanlanning View Post
What numbers are you guys calling and how are you speaking to people??? I can't get through to anyone! So frustrating!

I'm a new customer so I don't have a number. I even called the normal CS line that opens at 6est, which it is past, and they are still saying call back during normal business hours.

Would love details on how you go to a representative to fix the hold on your orders.
1-800-688-9290 new customer as well ! Good luck
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Old Sep 14, 2012, 05:30 AM   #141
REDTAZ
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Quote:
Originally Posted by TedJustAdmitit View Post
Go by the email, it should say deliver by.
Did this and it says delivered by the 21st woot!

I officially now have my iPhone 5 and kept my Unlimited Data
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Old Sep 14, 2012, 05:34 AM   #142
willmtaylor
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Got a great night's rest. Just woke up. Logged in to vzw.com. Pre-ordered phone. Got confirmation e-mail for 9/21 delivery. Now eating breakfast.
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Old Sep 14, 2012, 05:53 AM   #143
SR71
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I just want to get a tracking number now so I can watch it like a hawk. I'm so pumped haha.
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Old Sep 14, 2012, 05:56 AM   #144
willmtaylor
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Now my wife's phone/line just received a text alert about an online order and fraud. I'm glad her phone was on the table next to me or I wouldn't have known.

Why would they send a fraud alert to her phone when it was my device & my line being upgraded? Strange.

----------

Quote:
Originally Posted by REDTAZ View Post
So I just called to Pre-Order and they said it would be shipping the 21st? 0.o Does this mean i wont receive it on the 21st?
Quote:
Originally Posted by TedJustAdmitit View Post
Go by the email, it should say deliver by.
Mine had asteriks and messages on the order page that said: Please note, ships by the 21st means delivers by the 21st.

Maybe you just didn't catch it?
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Old Sep 14, 2012, 06:11 AM   #145
lifeguard
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When do they charge your card? My card go thit for a dollar and not the full amount? is there a problem or do they charge when they ship? Anyone know?
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Old Sep 14, 2012, 06:11 AM   #146
PezRadar
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Join Date: Sep 2007
Woke up around 6am EST as I slept past my alarm. Ooops!

Read about the 2 week delay on Apple.com so I went to VerizonWireless.com and ordered.

Paid unsubsidized pricing and got a 16GB White iPhone 5 and kept my Unlimited Plan without issue. Had different billing and shipping addresses without issue. Got an order confirmation within 30 seconds of submitting my order.

https://preorder.verizonwireless.com...cSearchInit.do

Checked my order status on the link above and it says processing and my Order confirmation says "Deliver by 9/21"


Well....

That was pretty damn easy.
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Old Sep 14, 2012, 06:12 AM   #147
chucknelson
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Exclamation

My order seemed to go through at 3:30 AM, but then I wake up to this e-mail:

Quote:
Thanks for your recent order. Unfortunately, we were unable to process your order because your credit application was placed on hold due for the following reason:
Our Credit Review Department has requested further information from you.

Please call us immediately to complete your order.
I'm hoping this means the phone is set aside and they just need to confirm some things. Anyone know for sure? I can't call until later.
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Old Sep 14, 2012, 06:40 AM   #148
elmorage
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Join Date: Mar 2012
is anyone still waiting on a confirmation email?

I know it says up to 24 hours but everyone here is getting them immediately and i had to be one of the first ones through, started the order as soon as they went live just before 3 est, and finished by 3:05. Now it is almost 5 hours later and I still have no email confirmation. CS reps have no info, hoping I am not sliding down the shipping priority list while I wait.
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Old Sep 14, 2012, 06:54 AM   #149
sk1wbw
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Just got two ordered from Verizon. One black 16 gig for the wife and I decided to get the white one, 16 gig. Took about 5 minutes, compared to almost a full day with ATT when the iPhone 4 came out.

Hopefully I made it in time to get delivery by the 21st.

Got the confirmation email, which was quick. Unlike that debacle from the iPhone 4 on ATT.

Last edited by sk1wbw; Sep 14, 2012 at 07:18 AM.
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Old Sep 14, 2012, 07:21 AM   #150
lsbuffs
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I ordered three phones (coming over from AT&T....thankfully). Two iPhone 5s, then a 4 for my wife. I was thinking the iPhone 4 would be free, but Verizon priced it at $99. Looks like apple.com has it for free and AT&T for $.99.

Wasn't it supposed to be free with new two year contract? I might as well have bought an iPhone 5 for my wife for the extra $100 vs getting an ancient iPhone 4 for $99.
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