All,
As packages are now shipping or preparing for shipment, I thought I'd share what I have found. There have been numerous inquiries as to whether we will (still) be able to sign a release for our iPhones if we're not at home when FedEx delivers them. (In the past it was possible, but some have questioned whether this is still in accordance to FedEx policy.)
As many are now able to see, our phones are being shipped, many with Standard Overnight, and have the delivery service of "Indirect Signature Required." It took a bit of snooping, but I was finally able to find direct instructions regarding leaving the package at the door.
Per Track By Reference Support:
Frequently Asked Questions
I hope this helps,
will
As packages are now shipping or preparing for shipment, I thought I'd share what I have found. There have been numerous inquiries as to whether we will (still) be able to sign a release for our iPhones if we're not at home when FedEx delivers them. (In the past it was possible, but some have questioned whether this is still in accordance to FedEx policy.)
As many are now able to see, our phones are being shipped, many with Standard Overnight, and have the delivery service of "Indirect Signature Required." It took a bit of snooping, but I was finally able to find direct instructions regarding leaving the package at the door.
~~~~~
Per Track By Reference Support:
Frequently Asked Questions
- I'm expecting a package, when will it arrive?
- How do I change the delivery address on my shipment?
- I wasn't home when FedEx tried to deliver my package, now what can I do?
- I won't be able to sign for my package, what can I do?
"For packages not requiring a signature for release, our drivers will leave the package at a recipient's door, or other secure location, if the driver believes it is reasonable to do so.
If your package was shipped with the Indirect Signature Release option, you may leave a signed and dated handwritten note on the door instructing the driver to leave the package at your door.
When the driver is unable to leave your package, they will leave a door tag on your door, informing you of the delivery attempt. The door tag contains information that may offer you the option to sign the door tag and have the driver leave your package in a secure location on the next delivery attempt, typically the next business day.
If signing the door tag is not possible because the shipper has requested an in-person, direct signature, you may request your package be held for pickup at your nearby FedEx Office location. For FedEx Express® packages, you may also request the package be held at the delivery station. Click here for FedEx Locations."
If your package was shipped with the Indirect Signature Release option, you may leave a signed and dated handwritten note on the door instructing the driver to leave the package at your door.
When the driver is unable to leave your package, they will leave a door tag on your door, informing you of the delivery attempt. The door tag contains information that may offer you the option to sign the door tag and have the driver leave your package in a secure location on the next delivery attempt, typically the next business day.
If signing the door tag is not possible because the shipper has requested an in-person, direct signature, you may request your package be held for pickup at your nearby FedEx Office location. For FedEx Express® packages, you may also request the package be held at the delivery station. Click here for FedEx Locations."
I hope this helps,
will
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