iPhone 5 - black version scuffs (merged)

[MrGimper]

Originally Posted by TheMacBookPro

http://www.chipmunk.nl/klantenservice/applemodel.html

Cheers

Details for my flawless white model

Name: iPhone 5
ModelCode: iphone_5
Group1: iPhone
Group2:
Generation: 7
Model introduced: 2012
Production year: 2012
Production week: 36 (September)
Family name: Become a pro user to see this information. (sorry)
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: 64GB
Capacity: White
Factory: C3 (China)

[enophi1]

Originally Posted by 4rtemidis

Ok after reading this thread I don't know what to do...
Should I buy the black?
I think it's so much better looking than the white phone... But then there's this scuff issue...

Apple are sending me the black model as I don't know if I want my white model. I get to choose at home and then send the one I don't want back.

----------

Originally Posted by lentini

According to the missus, my replacement is a brand new, sealed retail unit

It's sealed, and brand new. The Apple employee I spoke to less than 15 mins ago said they will need the earpods and accessories back as you will get a brand new set with your phone.

[lentini]

Originally Posted by enophi1

It's sealed, and brand new.

Err...that's what I said

[enophi1]

Originally Posted by TheMacBookPro

Or he could have a hundred grand Patek with a leather band.

It's not whining about nothing, it's hoping to get something that isn't damaged out of the box. I've rejected watches, phones and other things for this reason many times.

I'd love to do business with you- it seems like you're fine with paying top dollar for damaged products. I actually have a gorgeous BMW 3-series Coupe that I'd love to sell you at MSRP. It has a beautiful Coral Red Dakota Leather interior, blacked out rims for that sporty look, and many factory options such as Bi-Xenon headlights, power-folding mirrors and the iDrive navigation system with real time traffic updates and iPod connectivity.

Image

So Mr James, will you be paying by cash or Amex Centurion today? I trust a man of your caliber does not deal with car payment options- which are for poor people- like 'leasing' or 'financing'.



Don't worry about him, he just goes around this board dropping brand names and price tags as if it impresses us. I doubt he's actually able to go out and buy another $1000 phone (or $10,000,000 villa) at the drop of a hat: people who can genuinely do that are very discreet about their wealth.

Hahaha, dude that's awesome.

I am more impressed by a guy who can kick my ass on the PS3 than by money. Heck I'd even pay for dinner.

I think some people just need "Things" in order to feel "Superior" or "worth"

I purchase lots of things online, and yes I do inspect them. Jewelry has to have sturdy clasps to hold the stone in place.

I doubt my mother with her expensive engagement ring (yes, ,she paid for it as my father couldn't afford it lol) would ever have purchased it with diamond imperfections or scratched up surfaces, she works hard dammit, and wants something she can pass down to her grandchildren.

Granted an iphone isn't passed down to your grandchildren but it's the same principle. I guess you could give the Jerk above a scratched up iphone 5 , he'd probably pay you £5000 for it.

----------

Originally Posted by lentini

Err...that's what I said

I know, but it's always good to have more than one person confirm

Some people have indeed had refurbs sent out to them.

----------

Originally Posted by dasx

That might be a possibility but that's what QC is for. To discard those phones which got any kind of defect!

I really don't think the damage is located to one factory, it's definitely the manufacturing process. However QC in Foxconn factories are not great, I don't blame them to be honest, they way they are treated and paid so little is astonishingly bad. They hardly have time to sleep let alone pay much attention to what's going on.

THey say Foxconn use x ray imaging for QC but on every device? I don't think so.


http://www.macrumors.com/2012/03/05/...x-ray-imaging/

Foxconn Technology, which has about 1.2 million employees working at its myriad factories in China, has begun adding automated inline X-ray inspection systems to its plants, according to a source with first-hand knowledge of the change. With inline X-ray machines using software algorithms to inspect solder joints or printed circuit boards at production line speeds, a company is able to spot defects that humans might miss before the pieces get tucked into packages for resale

Then you have the rumours of Foxconn workers damaging the iphones as they move through the production line. That still doesn't explain the damage, why the black models? are they just targeting those? nope. I think it's definitely something to do with the manufacturing process.

[deeelz]

sorry to sound stupid but how are you guys finding out when your iphone were manufactured and what lines etc?

[lentini]

Originally Posted by deeelz

sorry to sound stupid but how are you guys finding out when your iphone were manufactured and what lines etc?

There's a link posted on the previous page, look for it

[nancyfromafrica]

that is because in a hurry to launch a new product probably they forgot to pay attention to the quality

[enophi1]

Originally Posted by deeelz

sorry to sound stupid but how are you guys finding out when your iphone were manufactured and what lines etc?

Pop your serial number into this , and come back with the info.

http://www.chipmunk.nl/klantenservice/applemodel.html

[dasx]

Originally Posted by enophi1

I really don't think the damage is located to one factory, it's definitely the manufacturing process. However QC in Foxconn factories are not great, I don't blame them to be honest, they way they are treated and paid so little is astonishingly bad. They hardly have time to sleep let alone pay much attention to what's going on.

THey say Foxconn use x ray imaging for QC but on every device? I don't think so.


http://www.macrumors.com/2012/03/05/...x-ray-imaging/




Then you have the rumours of Foxconn workers damaging the iphones as they move through the production line. That still doesn't explain the damage, why the black models? are they just targeting those? nope. I think it's definitely something to do with the manufacturing process.

I know man but how is that our fault? It's Apple's. They're exploiters, as any occidental company which has its stuff made at those poor 3rd world countries.

If they don't want their products to be faulty (we've gotta assume that is the case) then pay the workers more or make sure they make it as it's supposed to.

My point being that the fatal conditions of those workers aren't the issue here. The issue are all these scuffed-outta-box phones. The fact that Apple are a bunch of exploiters (just like any other world wide company as I stated before) is another complete topic and should definitely be addressed, but it's not on the table right now.

[Baldilocks]

Originally Posted by enophi1

Ok I am not an engineer, well ok I am , but not with Anodized materials , but something did cross my mind.


I looked up how Anodizing is done. If you look at how the iphone is engineered you can see that white flakes of aluminium are flying off as the tool rounds the device. These are under a lot of friction and heat and are most likely "Sticking" to the device as the tool does it's job. The white flakes are flying off as you can see in the video and some of them DO settle back onto the device.

Look here : Time: 04:55 - you can see white flakes sticking to the actual device.

http://www.youtube.com/watch?v=TLCvajE7sgM

What chemicals will attack an anodize? High heat may be an issue. When tools which rotate at certain high speeds touch a device it causes friction and heat.

After machining, I am pretty sure that the frames go through a washing, rinsing and drying process BEFORE they move on to get anodized. That's pretty much standard procedure.

[deeelz]

Name: iPhone 5
ModelCode: iphone_5
Model Number: MD299
Group1: iPhone
Group2:
Generation: 7
Model introduced: 2012
Production year: 2012
Production week: 35 (September)
Family name: Become a pro user to see this information. (sorry)
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: Black
Capacity: 32GB
Factory: C3 (China)

It has a small dot of the silver aluminium on the side, not sure what what I should make of my production batch? Can someone help me out with that one?

[Ayemerica]

This thread has turned from a posting pictures and discussing your experiences to hazing and belittling anyone on opposite fronts of the discussion lol.

[enophi1]

Originally Posted by dasx

I know man but how is that our fault? It's Apple's. They're exploiters, as any occidental company which has its stuff made at those poor 3rd world countries.

If they don't want their products to be faulty (we've gotta assume that is the case) then pay the workers more or make sure they make it as it's supposed to.

My point being that the fatal conditions of those workers aren't the issue here. The issue are all these scuffed-outta-box phones. The fact that Apple are a bunch of exploiters (just like any other world wide company as I stated before) is another complete topic and should definitely be addressed, but it's not on the table right now.

It's not our fault! I never implied that it was. Of course it's not. I am not making an issue out of Foxconn's working conditions, I merely suggested it as being a reason as to why perhaps QC isn't so great.

I was offering a solution to the damaged models, you cannot leave a possible solution out because it doesn't suit you, every option has to be looked at. Not in depth of course, but it has to at least be considered.

----------

Originally Posted by deeelz

Name: iPhone 5
ModelCode: iphone_5
Model Number: MD299
Group1: iPhone
Group2:
Generation: 7
Model introduced: 2012
Production year: 2012
Production week: 35 (September)
Family name: Become a pro user to see this information. (sorry)
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: Black
Capacity: 32GB
Factory: C3 (China)

It has a small dot of the silver aluminium on the side, not sure what what I should make of my production batch? Can someone help me out with that one?

I really want to inspect one of these and see if I can pick off the small slivers of silver. If they come off the surface and leave the underneath clean , then it's another thing to consider.

[Maynerz92]

Hi, returned my first iPhone 5 in black because of 2 dead pixels. Inspected second one in store and it looked fine. Got it home and noticed the tiniest blemish near the bottom left side where the metal meets then antenna, not to fussed as it will eventually get scratched, the power button also appears to wobble abit, anybody experiencing this?
Do you recon apple will issue cases or swaps for free?

[atlatnesiti]

Originally Posted by enophi1

Hahaha, dude that's awesome.

I am more impressed by a guy who can kick my ass on the PS3 than by money. Heck I'd even pay for dinner.

I think some people just need "Things" in order to feel "Superior" or "worth"

I purchase lots of things online, and yes I do inspect them. Jewelry has to have sturdy clasps to hold the stone in place.

I doubt my mother with her expensive engagement ring (yes, ,she paid for it as my father couldn't afford it lol) would ever have purchased it with diamond imperfections or scratched up surfaces, she works hard dammit, and wants something she can pass down to her grandchildren.

Granted an iphone isn't passed down to your grandchildren but it's the same principle. I guess you could give the Jerk above a scratched up iphone 5 , he'd probably pay you £5000 for it.

----------



I know, but it's always good to have more than one person confirm

Some people have indeed had refurbs sent out to them.

----------



I really don't think the damage is located to one factory, it's definitely the manufacturing process. However QC in Foxconn factories are not great, I don't blame them to be honest, they way they are treated and paid so little is astonishingly bad. They hardly have time to sleep let alone pay much attention to what's going on.

THey say Foxconn use x ray imaging for QC but on every device? I don't think so.


http://www.macrumors.com/2012/03/05/...x-ray-imaging/




Then you have the rumours of Foxconn workers damaging the iphones as they move through the production line. That still doesn't explain the damage, why the black models? are they just targeting those? nope. I think it's definitely something to do with the manufacturing process.

Both are affected, it's that black is showing it more...
Definitely Foxconn workers are to blame...

[dasx]

Originally Posted by enophi1

It's not our fault! I never implied that it was. Of course it's not. I am not making an issue out of Foxconn's working conditions, I merely suggested it as being a reason as to why perhaps QC isn't so great.

I was offering a solution to the damaged models, you cannot leave a possible solution out because it doesn't suit you, every option has to be looked at. Not in depth of course, but it has to at least be considered.

I think we're talking about different things here. LOL

[CJM]

I think I'm going to be returning mine. There are a few blemishes on the front chamfer, one at the top on the back and the power button rattles.

[ADMProducer]

My scuffed black iPhone 5:

Name: iPhone 5
ModelCode: iphone_5
Group1: iPhone
Group2:
Generation: 7
Model introduced: 2012
Production year: 2012
Production week: 37 (September)
Family name: Become a pro user to see this information. (sorry)
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: Black
Capacity: 16GB
Factory: C3 (China)

[CJM]

Oh yes, here are the details:

Name: iPhone 5
ModelCode: iphone_5
Model Number: MD299
Group1: iPhone
Group2:
Generation: 7
Model introduced: 2012
Production year: 2012
Production week: 34 (August)
Family name: Become a pro user to see this information. (sorry)
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: Black
Capacity: 32GB
Factory: C3 (China)

[macfan88]

Anyone received their replacement iPhone 5 yet? My status till shows replacement pending. Just want to confirm that's it a retail sealed new phone.

[soos]

Black 64GB scuffed

Name: iPhone 5
ModelCode: iphone_5
Group1: iPhone
Group2:
Generation: 7
Model introduced: 2012
Production year: 2012
Production week: 36 (September)
Family name: Become a pro user to see this information. (sorry)
Screen size: 4 inch
Screen resolution: 1136x640 pixels
Colour: Black
Capacity: 64GB
Factory: C3 (China)

[enophi1]

Originally Posted by dasx

I think we're talking about different things here. LOL

lol, oh well, guess I am having a blonde moment , it's won't be the last in my day that's for sure .

[dasx]

Originally Posted by enophi1

lol, oh well, guess I am having a blonde moment , it's won't be the last in my day that's for sure .

We might have dents in the bezels of our skulls. Nature's QC is even worse after all. LOL

[enophi1]

Originally Posted by macfan88

Anyone received their replacement iPhone 5 yet? My status till shows replacement pending. Just want to confirm that's it a retail sealed new phone.

Sounds like you re-ordered the black one, which means you have to ignore the automatic email that comes out stating it will be October delivery time and ignore the status of "Delivery pending"

The Apple employee I spoke to this morning, said "Ignore all emails, don't worry if the status of your shipment doesn't move, this is going to be a priority delivery" she also stated it would be a brand new, sealed replacement.

She also said if you are asking for a replacement phone and it's a different colour, she will need to cancel the replacement order and order up a new model, which takes no time whatsoever, it will be done within an hour and then the new one will ship out priority

[HowardSmith]

Originally Posted by Ayemerica

This thread has turned from a posting pictures and discussing your experiences to hazing and belittling anyone on opposite fronts of the discussion lol.

It is what they always have done here.