iPhone 5 - black version scuffs (merged)

[E2EK1EL]

Originally Posted by cpthk

I realized a lot of people thnk they have the flawless black iphone, but when I checked it for them, I found few small scuffs. There are some scuffs or scratches that are fairly small, you have to check really really carefully. I also noticed some paint issue, it is about 1mm. The paint is not finished perfectly, so even though the dot is in black color, but the shine looks differently. My guess is that something touched the paint while the black paint was being dryed. Apple really screwed up big time.

This Christimas I bought total 3 iphones, 2 in black, 1 in white. All 3 are purchased at 12/23. Both of the black color iphones have scuffs. I replaced with bestbuy 5 times, and still cannot get the perfect one. Right now I still have both black iphone with few scuffs on them. I think the bestbuy people almost put me on their black list and banned me from the store since I exchanged too many times. This really isn't my fault, the Apple's quality control really screwed up this time. Since I replaced so many times, I became an expert now on analyzing the phone out from the box.

Even the white one has some scratches on them near the screws(next to the charging port). The scratches are in lines. They are actually dent in, you could feel it when you rub it. The scratches are different from the black ones, they are not at the edge. They look like the worker in China acidently scratched it when they put in the screws.

I am fairly certain that a number of people vote for "flawless", didn't really check throughly or didn't notice, just because the persons near me also thought they got the flawless iphone black, but not until I find the scuffs for them. I think I am going back to bestbuy to return all of my iphone black ones and get the white ones. I will be staying away from the black ones for now until Apple resolve this issue on the 5S or something.

This is true, most ppl who claim they have a flawless IP5 are blind and tend to get very upset when I personally check their phones. You need to have an eagle eye + very bright lamp + microfiber cloths + fine brush to really do a full and proper examination. After my personal QC, I really get rude response like "Thanks! I REALLLLLLLLLY needed to see that!"

I honestly can see the scruffs more visible with the white vers from a fairly far distance, it's coming from the reflections of the room lights on the polished aluminum chamfers. The blacks are harder, b/c it can be mistaken as everyday dust or debris.

I've went through 3 swaps since launch day, it's very exhausting and tiring. IMO as long as the scuffs are micro scuffs; kept to a minimum by the charge port, it shouldn't bother anyone, even the most OCDs. I've personally have given up, rather have the micro scuffs instead the other hardware defects, such as the really yellow tinted screens and all the other unpleasant stuff.

The crazy thing about me, I can see all the car dents and dings with cars driving by or along side my car on the roads. The true eagle eyes for QC'ing are the guys who work at the high end car manufactures, the QC'ers for paint and body work and they don't even need any type of special lights LOL

I've noticed the new generation of iPods have amazing final production builds, out of all the colours I've checked with my friends and even the fresh store demo units all have zero scuffs on them.

For the guys who are getting scuffs while they're using their IP5s naked or in a case is indeed true. A lot of my friends who got the second batch after the 4am on the preorder day seem to suffer from this the most since they were rushed out to keep up with the demands.

The anodizing was not cured and sealed properly, it must be settled in the sealer tank at 200f for 30 mins for the process to work. A lot of ppl tend not to understand a properly cured and sealed anodized IP5 will handle everyday use without the anodizing flaking off until I show them the video posted here back in October.

http://youtu.be/GxFx3xktAbQ

Of course with major physical impact of concrete, tiles and other types of metals scrapping across will cause some damages.

[drew0020]

I bought an unlocked 16GB iPhone 5 in white for my brother for Christmas. It was delivered last night and has a dent at the bottom near the dock connector. The quality control still sucks after almost 4 months on the market.

I've had 3 myself and all have obvious dents and dings (and all had small scratches). I learned to live with it but disappointing.

[djr7572]

183 pages of this and still counting. Good grief

[robert15rus]

Week 47, November. It has a tiny scuff in the corner, but you can hardly notice it. Is it ok?

[nwmtnbiker]

Originally Posted by robert15rus

Week 47, November. It has a tiny scuff in the corner, but you can hardly notice it. Is it ok?

I don't see anything

But the one by the volume botton is OMG

[robert15rus]

Originally Posted by nwmtnbiker

I don't see anything

But the one by the volume botton is OMG

It's just a little mote, it's not a scuff.😀

[yateseyd1991]

Just a tiny mark on the corner, but other than that, its pretty good


iPhone 5 32GB Black, iPad 3 16GB Black, iPod Video 5.5G 120GB Custom, Shure SE425's

[TonsOfFun420]

Should I get my phone replaced? It has this chunk missing in the chamfered edge; I don't care about a few scratches, but this is an actual chunk of metal missing from the inside edge where it meets the glass (came like this out of the box).

I took it to the apple store and the person helping me tried to replace it with a white box without really saying anything to me. I said hang on, I don't want my brand new phone replaced with a refurbished (or w/e) unit. She said, well you only have 14 days to do that, I said I have only had it for 7 days, so she said I have to take it to SAM's club (where I bought it). I would get it exchanged without thinking twice but I am scared I will get one that is worse.

Sorry for the bad pic (wish I could take the pic with my iPhone)

[ECUpirate44]

This thread is ridiculous. We all know what scratches look like on the phone. If your phone has a scratch and it bothers you, replace it. What are you asking a bunch of strangers for?

[TonsOfFun420]

Originally Posted by ECUpirate44

This thread is ridiculous. We all know what scratches look like on the phone. If your phone has a scratch and it bothers you, replace it. What are you asking a bunch of strangers for?

You are totally right, a forum is no place to ask the advice of strangers.

[Jordan921]

Originally Posted by robert15rus

Week 47, November. It has a tiny scuff in the corner, but you can hardly notice it. Is it ok? Image

I wouldn't bother. You'll probably end up getting something worse.

[mjpearce023]

My original black 5 had a few scuffs so I got apple care to send a new one and it was even worse. I went to the apple store and got a white box replacement that was absolutely flawless. The screen died a month later so I went back to the apple store and they replaced it with a scratched up one. I told the genius that I wouldn't accept a scratched up phone and he was very understanding. He asked the manager and the manager said I could have 1 more replacement and that was it. If it was worse then I would just have to live with it. I told him to replace it and if the 2nd replacement was worse I would talk to the manager. Luckily the replacement was near perfect so I kept it. So out of 5 iPhones I've had 3 with numerous scratches and 1 with only one scratch. Only 1 of 5 was flawless. That being said I love the 5 and wouldn't trade it for any other phone. I'm sure they will have this stuff straightened out for the 5s because I haven't heard as many problems with the mini.

[ECUpirate44]

Originally Posted by TonsOfFun420

You are totally right, a forum is no place to ask the advice of strangers.

It's a completely subjective question that is up to the owners discretion.

[lamerica80]

Here is my scuff-history so far:

Black iphone 5, kept in leather sleeve with soft lining at all times. Occationaly i leave it sitting on the table, but then i watch it like if it would run away at any instant. I seriously treat it like a baby.

After 4 weeks tiny scuffs on the corners have appeared. Last week a larger mystery scuff apperad on the long side of the phone.

Yesterday i discovered a new scuff under above scuff.

It seems like the phone is self-scuffing.

This is higly annoying and i wonder, would i have any luck claiming warranty based on this?

[Radio]

I thought I was picky

[cpthk]

I know that the White one uses same procedure for the finish of the matel as the black one. But I am assuming the white one has a lower scuff rate, since the silver finish is much more mature because it was used in pretty much all Apple products from the macbooks to ipods. The black finish of the matel was just introduced this year on the iphone 5 and the ipod mini. Is my assumption correct?

[itjw]

Originally Posted by robert15rus

Week 47, November. It has a tiny scuff in the corner, but you can hardly notice it. Is it ok? Image

Yup. But thanks for removing any doubt I had when I said that most folks in this thread were obsessing over issues that required a zoom/macro lens and the right angle's to notice...

If this was anything but a joke I really truly feel bad for you and am glad I don't suffer from this level of OCD. I'm being completely serious. I really feel terrible for anyone who has to go through life worrying over things like this. It must be awful. Maybe consumer electronics should be avoided altogether for sanity's sake?

Good luck either way!

[cpthk]

Originally Posted by TonsOfFun420

Should I get my phone replaced? It has this chunk missing in the chamfered edge; I don't care about a few scratches, but this is an actual chunk of metal missing from the inside edge where it meets the glass (came like this out of the box).

I took it to the apple store and the person helping me tried to replace it with a white box without really saying anything to me. I said hang on, I don't want my brand new phone replaced with a refurbished (or w/e) unit. She said, well you only have 14 days to do that, I said I have only had it for 7 days, so she said I have to take it to SAM's club (where I bought it). I would get it exchanged without thinking twice but I am scared I will get one that is worse.

Sorry for the bad pic (wish I could take the pic with my iPhone)

Would you be able to take a better picture? I am pretty interested in your case, it's the first time I heard that the scuff is the piece that meets the glass. Most cases are the outside edges around the phone.

[TonsOfFun420]

Originally Posted by cpthk

Would you be able to take a better picture? I am pretty interested in your case, it's the first time I heard that the scuff is the piece that meets the glass. Most cases are the outside edges around the phone.

It was not a scuff, it was a gouge/chunk of metal missing from the inner edge of the aluminum band, and there was no silver showing, like it was damaged before it was anodized.

Sorry I can't take a better pic I exchanged the phone to Sam's Club and got a new one in much better condition

[isalman]

all black iphone 5 have this problem but black is very beutifull

[lamerica80]

I know this has probably been discussed before, but has anyone tried taking a thin tipped black permanent marker to the scuff?

----------

Originally Posted by ECUpirate44

This thread is ridiculous. We all know what scratches look like on the phone. If your phone has a scratch and it bothers you, replace it. What are you asking a bunch of strangers for?

You sir, are redicioulous. This thread is for picky people like me who actually care about scuffs and scratches on their iphones. If you dont fall into this category - what the hell are you doing in this thread?

[Scott2345]

Just recently purchased a factory unlock and mine is absolutey flawless.

[cpthk]

Originally Posted by Scott2345

Just recently purchased a factory unlock and mine is absolutey flawless.

It is very hard to find a flawless one right now. I have tried 7 phones without 1 that's perfect. Some are not scuffed, but has marks on the anodized surface. They are very small, and are only noticeable at an angle.

[Peterg2]

Originally Posted by cpthk

It is very hard to find a flawless one right now. I have tried 7 phones without 1 that's perfect. Some are not scuffed, but has marks on the anodized surface. They are very small, and are only noticeable at an angle.

Today I decided to go and inspect various demo versions of both the black and white iPhone 5s at my local Future Shop (think Best Buy in the US). Yes, both were scuffed up but the black was more noticeable. That said, if I were buying new I would be a tad upset but after say a couple of months of usage I would say both were reasonably acceptable. I am very particular about my electronics (ask me about my Panasonic GT50 plasma of which I am very anal) but assuming this would be the norm I think this was OK but not ideal.

My biggest problem is playing around with a Samsung Note 2 which was awfully chintzy and faux in areas of build, apart from being overly large, but browsing with it was really good. That, to me, is my greatest quandary. The iPhone 5 with great aesthetics, but inferior in terms of browsing etc.

[cpthk]

Originally Posted by Peterg2

Today I decided to go and inspect various demo versions of both the black and white iPhone 5s at my local Future Shop (think Best Buy in the US). Yes, both were scuffed up but the black was more noticeable. That said, if I were buying new I would be a tad upset but after say a couple of months of usage I would say both were reasonably acceptable. I am very particular about my electronics (ask me about my Panasonic GT50 plasma of which I am very anal) but assuming this would be the norm I think this was OK but not ideal.

My biggest problem is playing around with a Samsung Note 2 which was awfully chintzy and faux in areas of build, apart from being overly large, but browsing with it was really good. That, to me, is my greatest quandary. The iPhone 5 with great aesthetics, but inferior in terms of browsing etc.

Yes, scuff on the black one is very noticeable, it just stands out so much. On top of that, this is the first time Apple is anodizing black color on their products, so foxconn is much more immature when making it. (so far only iphone 5 and the mini) The silver anodize has been there for more than 10 years and across all their products, so it is much more mature.