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View Poll Results: Is your black iPhone 5 scuffed, chipped or scratched?
Flawless 1,155 46.24%
Flawless because I put a case on it. 198 7.93%
Scuffed out of the box 816 32.67%
Scuffed/scratched shortly after 329 13.17%
Voters: 2498. You may not vote on this poll

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Old Jan 19, 2013, 04:01 PM   #4601
Tulani
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If they haven't heard or noticed so that they make amends then something is seriously wrong with them.

Last edited by Tulani; Jan 19, 2013 at 10:46 PM.
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Old Jan 19, 2013, 06:36 PM   #4602
Chris092881
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I just got to see my buddies black iPhone 5 today, which he received as a Christmas gift. It looked like it was scuff-free and had no other cosmetic issues which I could spot. He hates all technology, however. So he doesn't really like it. I just have a problem settling for a less than flawless device when someone else who paid the exact same as me got a better product, just because they were luckier. It's insane. I think that's what bothers me most about this whole situation.
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Old Jan 19, 2013, 06:39 PM   #4603
Frenchjay
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I had a tiny, tiny mark on the right hand side beveled edge out of the box but it was so minute it's difficult to even see it. I've had mine in and out of a case for 2 months and I've got no more marks anywhere on the phone. I honestly believe there was a batch of bad phones in terms of the coating or I got lucky.
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Old Jan 19, 2013, 07:47 PM   #4604
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I think people might be underestimating what goes on during the review process.
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Old Jan 20, 2013, 02:51 PM   #4605
diegoesk
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Quote:
Originally Posted by builtex View Post
I think people might be underestimating what goes on during the review process.
I think apple better step their game up for all future iphones or risk losing alot of customers
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Old Jan 22, 2013, 04:01 AM   #4606
mackandproud
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In the larger scheme of things, it's a minor annoyance and not that big of a deal.

Now that I got that out the way, this is ridiculous. I've babied my phone and taken every possible precaution. I have never used the screen without protection. The phone's only been outside of a case without manuf. film covers for a few minutes, tops.

And yet the screen and case both appear to be scratched. Not a big deal, but also not acceptable. I'm going back to the store tomorrow (actually later today) to see what they say about a possible exchange. This is ridiculous.

Last edited by mackandproud; Jan 22, 2013 at 04:11 AM.
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Old Jan 22, 2013, 04:05 AM   #4607
lentini
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Quote:
Originally Posted by mackandproud View Post
Now that I got out the way, this is ridiculous. I've babied my phone and taken every possible precaution.
Agree with that. Mine had three chips out of it even though I took a ridiculous amount of care with it. Got fed up with treating it like this in the end so I got it exchanged it for a brand new one (mine had the WiFi issue) and just sold it.
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Old Jan 22, 2013, 04:30 AM   #4608
mackandproud
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Well, this is the answer to the question I had. I can't say with any certainty if the phone was scratched out of box. I can however say with absolutely certainty that the phone has several scratches after extremely light use. 3 uses of the lightning port, and the phone is scratched. I've only used the port once myself (store employees were responsible on the first two occasions), and I was very careful.

Quote:
Originally Posted by bmwhd View Post
Exactly.

Damaged out of box - Anger fully justified. Get it replaced.

Damaged from very slight use, use that wouldn't have damaged any similar piece of equipment (i.e. anodized iPod for example) - You may have one of what I believe to be a small percentage with misapplied anodizing. Get it replaced.

Part of the vast majority with no issues - Rock on.
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Old Jan 22, 2013, 04:46 AM   #4609
Smartass
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Originally Posted by FAJV View Post
An android fan can buy an iPhone 5 from Apple, he can scratch it, take some pictures, post them on the internet, then go back to Apple and start to complan that he got a bad phone, then they would give a new one to him, he'll do it again and again, and once he get bored he will stop.
really?? please say you're just joking with this post. Because if you're not, well in that case you need some help in your life.
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Old Jan 22, 2013, 05:01 AM   #4610
Throw Out
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My black iPhone is also in perfect condition.
Not using a Case, because there's no point to it.
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Old Jan 23, 2013, 01:47 PM   #4611
Hungaroplan
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Join Date: Jan 2013
Production year: 2012
Production week: 52 (December)
Name: iPhone 5 (GSM model: AT&T and Canada)
Colour: Black
Capacity: 16GB
Factory: DN (China, Chengdu - Foxconn)

Flawless.
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Old Jan 23, 2013, 02:02 PM   #4612
Bahroo
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Quote:
Originally Posted by Hungaroplan View Post
Production year: 2012
Production week: 52 (December)
Name: iPhone 5 (GSM model: AT&T and Canada)
Colour: Black
Capacity: 16GB
Factory: DN (China, Chengdu - Foxconn)

Flawless.
my i5 is flawless as well in a thin open case and a screen protector
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Old Feb 2, 2013, 08:33 PM   #4613
mdlooker
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Originally Posted by Throw Out View Post
My black iPhone is also in perfect condition.
Not using a Case, because there's no point to it.
I wish I could say that. I have bastardized my phone to the fullest this time. I thought I'd be pseudo careful and not really care too much and keep it naked without coating it with one of those whole-body film protectors. I thought I'd keep it in my regular belt phone holder and I'd be good. But after a few months and looking at it repeatedly, yeeaaaa..I'll have a whole different outlook on my next purchase. Can I find on of those phone repair shops and have the bezel replaced? It really needs it.
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Old Feb 2, 2013, 08:43 PM   #4614
shaguaaa
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buy a case

lol no idea hopefully it wont scratch easy
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Old Feb 2, 2013, 08:44 PM   #4615
mrsir2009
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Quote:
Originally Posted by mdlooker View Post
I wish I could say that. I have bastardized my phone to the fullest this time. I thought I'd be pseudo careful and not really care too much and keep it naked without coating it with one of those whole-body film protectors. I thought I'd keep it in my regular belt phone holder and I'd be good. But after a few months and looking at it repeatedly, yeeaaaa..I'll have a whole different outlook on my next purchase. Can I find on of those phone repair shops and have the bezel replaced? It really needs it.
Thatís what the edge of my MacBook Pro looks like
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Old Feb 2, 2013, 09:03 PM   #4616
mdlooker
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Originally Posted by mrsir2009 View Post
Thatís what the edge of my MacBook Pro looks like
Perhaps you could get a coating on your to.. lol
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Old Feb 2, 2013, 09:09 PM   #4617
Chris092881
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Quote:
Originally Posted by mdlooker View Post
I wish I could say that. I have bastardized my phone to the fullest this time. I thought I'd be pseudo careful and not really care too much and keep it naked without coating it with one of those whole-body film protectors. I thought I'd keep it in my regular belt phone holder and I'd be good. But after a few months and looking at it repeatedly, yeeaaaa..I'll have a whole different outlook on my next purchase. Can I find on of those phone repair shops and have the bezel replaced? It really needs it.
I just threw up in my mouth. Dude, get a case next time. Any case at all, even a cheap one, would have prevented all that wear and tear.
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Old Feb 2, 2013, 09:35 PM   #4618
mdlooker
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Originally Posted by Chris092881 View Post
I just threw up in my mouth. Dude, get a case next time. Any case at all, even a cheap one, would have prevented all that wear and tear.
I've done it for past phones and thought I'd be careful enough to avoid this on this phone but now how careless I really can be. So I'll just go back to my old self for the next one. I'm going to see if there is a repair place around here that can possibly replace the bezel.
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Old Feb 4, 2013, 03:52 PM   #4619
kockgunner
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Quote:
Originally Posted by mdlooker View Post
I wish I could say that. I have bastardized my phone to the fullest this time. I thought I'd be pseudo careful and not really care too much and keep it naked without coating it with one of those whole-body film protectors. I thought I'd keep it in my regular belt phone holder and I'd be good. But after a few months and looking at it repeatedly, yeeaaaa..I'll have a whole different outlook on my next purchase. Can I find on of those phone repair shops and have the bezel replaced? It really needs it.
I don't believe if you left that phone on a table it would just lose colour by itself. Sure, nicking on the bezel is much easier compared to the iPhone 4 but seriously, during the few months you used it, did you not stop and think, hmm, every time I hit the phone on something, a little colour comes off so I should be more careful and not treat it the same as I have treated other phones?
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Old Feb 4, 2013, 04:14 PM   #4620
IsaacM
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Have been using it naked for 2 months and no marks.
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Old Feb 4, 2013, 09:08 PM   #4621
AndrewR23
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My replacement from Apple has 0 scuffs or scratches but a very loose sleep button.
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Old Feb 5, 2013, 03:24 AM   #4622
GP20
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I've swapped new phones probably 7~8 times before finding my current one that's flawless on the outside. Some of the ones I had returned looked good too but rattled like crazy. This one doesn't even rattle very much. Everything is good - except I've just realized that it has bad wifi range.

I've given up on this exchange game. I'm not even gonna bother getting another one. I know it's likely not gonna be perfect and will likely have different flaws. I'm just gonna wait for the iPhone 5S to replace my 5, and in the future only go for the (more likely) ironed out S version.
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Old Feb 10, 2013, 04:51 PM   #4623
woodynorman
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Originally Posted by Chris092881 View Post
I just threw up in my mouth.
Really?? It's just a phone, dude.
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Old Feb 10, 2013, 08:11 PM   #4624
Macdude2010
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So today I was cleaning a replacement phone that I got about a week ago from the Genius Bar, and I noticed a small dent/chip on the side (not on the chamfer, on the actual side and not more then a mm in size, probably less) however, it is still anodized over, I looked at my case (speck candyshell) and I saw something that is around the same size and in around the same place, but I think it is just a defect in the rubber. My question is, could the case have caused this, or was it out of the box like this but I didn't notice? I've only had it for a week.
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Old Feb 13, 2013, 01:24 AM   #4625
slch
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Mine bought last week looks perfect out of the box. I was quite scared about the quality but it looks pretty solid in my hands. May Apple have found a solution to the scuffing problems?

I'm using an Ozaki jelly case (only covering top, sides and back), lets see how it works over time, but I'm not extremely careful. If the bottom side is not getting scratched in some time I'll probably go naked.
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