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Old Sep 21, 2012, 07:09 AM   #1
Big.Mac.Daddy
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Exclamation White iPhone 5 owners: Please post any scuffs / scratch / dent pictures here!

I see so many problems with the black iPhone 5 that I've thought of going white instead via exchange. The only problem? What if the white version has similar quality control issues?

Please post if you have any scuffs, scratches, dents, etc.

Pics are GREATLY appreciated!!!
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Old Sep 21, 2012, 07:20 AM   #2
oldcelt
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Have my white 32GB iPhone 5
Not a mark!
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Old Sep 21, 2012, 07:31 AM   #3
Radiating
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Quote:
Originally Posted by Big.Mac.Daddy View Post
I see so many problems with the black iPhone 5 that I've thought of going white instead via exchange. The only problem? What if the white version has similar quality control issues?

Please post if you have any scuffs, scratches, dents, etc.

Pics are GREATLY appreciated!!!
Not sure if serious.

The white iPhone cannot scratch the paint off the bezel because there is no paint. It's raw material. You could scratch the whole outer band off until you see the inside of the phone and it would be the same color to the core.

This is why I got the white though I'm an engineer familiar with anodizing and i treat my phone rough so I knew it would come off.

The only reports people with white phones are giving of any issues is that some burrs are still left on the edge from machining (which means free replacement phone).
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Old Sep 21, 2012, 07:32 AM   #4
penajmz
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I'm interested in this as well since some white iPhone 5 owners are claiming dents.
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Old Sep 21, 2012, 07:33 AM   #5
ROLLTIDE1
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mine is going straight into my Otterbox defender that has been here since Monday
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Old Sep 21, 2012, 09:26 AM   #6
Big.Mac.Daddy
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Quote:
Originally Posted by penajmz View Post
I'm interested in this as well since some white iPhone 5 owners are claiming dents.
Glad I'm not the only one.

Any white iPhone 5 owners out there with damage of any kind?
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Old Sep 21, 2012, 09:29 AM   #7
Jon Boy
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I've got white 32gb version, at the very bottom above the speaker where the glass meets the white banding there is a very small chip under the glass itself. Plus something black between the screen and white banding on the top left corner & same black looking thing top right between glass and white banding.

These don't seemed to be finished off all that good. is anyone's back aluminum plate slightly raised where it meets the glass panels top and bottom or is it just mine.

On the phone to Apple technical support UK as i'm typing this, he said 22 minute wait everyone calling about iPhone 5. (wonder why)?
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Old Sep 21, 2012, 09:44 AM   #8
Dee1226
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Hi just joined to share my experience.

My white 64gb version has scratched around the sim tray of the bezel. Can only be seen in certain angles/light. Called apple who say they have ordered me a new one should be 3-5 days, just got email and it says 3-4 weeks.

i not sending this one back till I know i getting my replacement seem fair to me
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Old Sep 21, 2012, 09:47 AM   #9
Mage0069
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just got back from the at&t store while gathering everything to restore in itunes i notice on the shiny bezel of my white ip5 the is two small dents or chips and it went straight into a case the min it was activated so currently on the phone trying desperately to get someone on the phone to get this resolved asap. Also just noticed there is a small faint scratch on the back aluminum peice close to the silent toggle switch as well as at the bottom where the glass meets the aluminum its scratched or dented can rub my fingernail across it and it catches very very disappointed

Last edited by Mage0069; Sep 21, 2012 at 10:04 AM.
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Old Sep 21, 2012, 09:49 AM   #10
micrors4racer
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Quote:
Originally Posted by Radiating View Post
Not sure if serious.

The white iPhone cannot scratch the paint off the bezel because there is no paint. It's raw material. You could scratch the whole outer band off until you see the inside of the phone and it would be the same color to the core.

This is why I got the white though I'm an engineer familiar with anodizing and i treat my phone rough so I knew it would come off.

The only reports people with white phones are giving of any issues is that some burrs are still left on the edge from machining (which means free replacement phone).
All apple devices are anodized even the normal silver ones hence the very similar shades across product lines. But yes the silver one should display less issues with the anodizing scratching or coming off because the anodized silver is a lot closer in color to the raw surface.
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Old Sep 21, 2012, 09:56 AM   #11
zinka
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Here's a not great photo from my iPhone 4 camera. There's one scuff mark under the power button (visible here) and another on the back (not visible here). One is clearly indented into the metal (i.e. you can feel a bump). The other isn't.
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Old Sep 21, 2012, 09:59 AM   #12
irg82
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Will there be another thread for iPhone owners of different ethnicities?
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Old Sep 21, 2012, 10:01 AM   #13
measel
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Received 2 whites. Both are damaged. One has big dent on edge, other on the back. Both are going back.
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Old Sep 21, 2012, 10:30 AM   #14
JCL
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Just got my white 16gb iphone 5.

No super noticeable damage to the back or bezel.

If I go OCD, I can find 1-3 spots where the shiny edge has a very small dent or scratch that looks off.

I doubt I will return it because of such a small defect.
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Old Sep 21, 2012, 10:36 AM   #15
fazzk
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Wow what I thought was a big scratch at first on the bottom between speaker grill and glass is actually some adhesive glue that rubbed off lol
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Old Sep 21, 2012, 10:42 AM   #16
xolan99
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Mine has two tiny dents in it after putting on a case

Oh well, nothing stays perfect forever. I'm just going to enjoy my new phone!
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Old Sep 21, 2012, 10:43 AM   #17
ColonelSmith
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Quote:
Originally Posted by JCL View Post
Just got my white 16gb iphone 5.

No super noticeable damage to the back or bezel.

If I go OCD, I can find 1-3 spots where the shiny edge has a very small dent or scratch that looks off.

I doubt I will return it because of such a small defect.
I have one similar dent as you have described, barely noticeable.

However, I have observed that lint really likes to get stuck between the plastic edge that separates the glass from the aluminum unibody. Having a hard time getting it out.
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Last edited by ColonelSmith; Sep 21, 2012 at 11:08 AM.
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Old Sep 21, 2012, 10:48 AM   #18
sixteen12
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Quote:
Originally Posted by xolan99 View Post
Mine has two tiny dents in it after putting on a case

Oh well, nothing stays perfect forever. I'm just going to enjoy my new phone!
Proper attitude. My black came flawless, it will get marks, life will go on.
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Old Sep 21, 2012, 11:45 AM   #19
alia
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My white 64GB came with a nick in the aluminum under the camera, a slight scratch below the FCC language and a couple small scuffs in the rim, all on the back... as the screen appears to be good, I'm just going to stick it out. I had too many screen issues with the 4S to complain about a couple of nicks on the back of the phone that don't impact usability. I am still a little annoyed that I paid $650 for a phone that came with scratches on the back though. I think Apple can could shave a little off the profits to make sure QC is where it needs to be (and I say this as a shareholder).
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Old Sep 21, 2012, 11:57 AM   #20
Steve686
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I have a minuscule burr/nick on the back edge about dead center from the top and bottom. No big deal. watching those drop tests and how the screen held up makes me appreciate the bezel material, and the way it absorbs impacts. I'll take screen protection at the cost of the bezel being susceptible to some nicking as I won't be using a case or screen protectors on my phone.

----------

Quote:
Originally Posted by JCL View Post
Just got my white 16gb iphone 5.

No super noticeable damage to the back or bezel.

If I go OCD, I can find 1-3 spots where the shiny edge has a very small dent or scratch that looks off.

I doubt I will return it because of such a small defect.
I wonder if they will take it back for such a small defect.

Just like dead pixels on displays, i am sure apple corporate will issue a memo on the issue saying that the machining process they use may have an "acceptable" level of imperfections from that process.
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Old Sep 21, 2012, 12:06 PM   #21
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just got mine no scuffs/scratches what so ever (yet) , I'll ket the wrapping until i get the cases on monday lol

here is quick unboxing video i made: http://www.youtube.com/watch?v=FTGwuUJhB5U
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Old Sep 21, 2012, 12:10 PM   #22
lostboyz
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mine have a gap and jagged line between glass and aluminium. :C

Gonna call them on Monday for a new set exchange.

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Old Sep 21, 2012, 12:14 PM   #23
iSmoke
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Quote:
Originally Posted by Big.Mac.Daddy View Post
Glad I'm not the only one.

Any white iPhone 5 owners out there with damage of any kind?
dents? really? i wonder how they manufactured the phones this time? the chinese got mad 'cause they were forced to overwork so they kinda vented it out on the phones?

do you mind sharing the pic of the dent?
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Old Sep 21, 2012, 12:17 PM   #24
rollermog
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Nick on Bezel

Just unboxed mine to find this It also has some spots/marks lower down the side. It's not earthshattering, but when I pay $400 for a phone (or anything for that matter) I want it to be pristine. Let me put my own nicks in it! Getting a replacement in motion with Apple.
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Old Sep 21, 2012, 12:21 PM   #25
EngenZerO
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My friends and I camped this morning and we all decided to go white after checking out the "scuffgate" thread (btw, many display phones exhibited "scuffgate")...

All three of our white iPhone 5s had blemishes of some sort... most where some shiny spots or little bumps in the aluminum bezel, excess glue?, or little scratch in the back plate... Needless to say... I can live with a few shiny spots on the bezel (especially after seeing the black iPhone 5s)... normal wear and tear will take over soon.
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