Mine won't work either! I'm in Iowa. Is this happening everywhere?
Don't you have to add/register the IMEI number of the iPhone 5 to Microcell for access?
Has anyone tried going to the Microcell config page and removing the phone number from the list and then re-adding it?
It might have something to do with the number being associated with the IMEI.
Has anyone tried going to the Microcell config page and removing the phone number from the list and then re-adding it?
It might have something to do with the number being associated with the IMEI.
Tried that but it errors out.
This is a very frustrating concern for me because I live in an area with little to no cellular service from any provider as we are just outside a small town. My iPhone 4S was working fine on the Microcell prior to activating the iPhone 5.
My iPhone 5 does not recognize my AT&T 3G Microcell just as many of you have posted. I have tried toggling LTE with no success. I am unable to delete my number and then add my number on the Microcell management page as my number is the primary and the only option is to change the nickname. I have another Microcell at work and the iPhone 5 is not recognizing that either.
I don't have time to call AT&T right now but if anyone gets any information from AT&T about this, please post. Hopefully there will be a software update to the Microcell but who knows when.
Don't you have to add/register the IMEI number of the iPhone 5 to Microcell for access?
Nope, it works off your cell number not IMEI.
I talked to AT&T and the MicroCell download could take a while as they told me that it came from a third party and they have no control over it. Likely the maker of the box.
They said some are up already and the rest by the end of the weekend. They said keep it plugged into the INTERNET so when it is your turn it can download the update.
from at&t:
"Since the iPhone 5 has a new SIM card we need to disconnect and reconnect it to the Microcell. Since the Microcell is registered to the iPhone 5 phone number, we need to disconnect this from the website and re-register. However, there is currently an issue with the disconnect/registration process and this will provide an error if attempted at this time. I would recommend trying this process in a couple hours so we have time to resolve the current Microcell issue so you can disconnect and re-register."
so, do this in a couple hours:
"Log on to http://www.att.com/3gmicrocell , disconnect the Microcell, and than complete the registration/activation process again."
From Anna with AT&T Business Data Support...
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from at&t:
"Since the iPhone 5 has a new SIM card we need to disconnect and reconnect it to the Microcell. Since the Microcell is registered to the iPhone 5 phone number, we need to disconnect this from the website and re-register. However, there is currently an issue with the disconnect/registration process and this will provide an error if attempted at this time. I would recommend trying this process in a couple hours so we have time to resolve the current Microcell issue so you can disconnect and re-register."
so, do this in a couple hours:
"Log on to http://www.att.com/3gmicrocell , disconnect the Microcell, and than complete the registration/activation process again."
From Anna with AT&T Business Data Support...
m