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Old Sep 22, 2012, 02:36 AM   #1
Leotno
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White iPhone 5 Light Leak

My phone has a streak of light leaking from in-between the glass panel and the structure; it is right under my lock button. Kinda makes the lock button look illuminated. Anyone else notice a problem like this?

This is the best photo I could get.
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Old Sep 22, 2012, 02:43 AM   #2
bpeeps
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You're holding it wrong.
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Old Sep 22, 2012, 02:58 AM   #3
Rumo
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I have about a 1/2" long sliver of light showing from the top right edge
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Old Sep 22, 2012, 03:08 AM   #4
Huracan
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Looks like you might need to get it exchanged for another one.
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Old Sep 23, 2012, 07:51 AM   #5
vineetnangia
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It is same with me. I bought it on 22 Saturday, got it replaced today. But still second replaced set has same issue.

Let me know if you are able to get the replace and correct handset.

-Vineet
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Old Sep 23, 2012, 03:00 PM   #6
Rumo
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I got mine replaced yesterday at the Apple store no problem. The girl there saw the leak immediately and even took it in back to show other employees. Anyway, I had called ahead and they said they have separate stock for replacements. Also said don't bother coming in without a genius appointment and they're not taking stand ins. Got a new phone with new box etc. They would have given me just the phone if I didn't have my old box + accessories to give back to them. They said the refurbs are just for those who didn't buy directly from apple.

Calling apple care was a big waste. Waited forever to talk to someone who had no idea about the possibility of a light leak and seemed like he didn't believe me. Had pretty much the same conversation someone else posted in a different thread about them saying to go to the Apple store (an hour away) instead of them mailing me another phone. Finally, after agreeing to send a phone, they wanted $29 plus shipping to send it and credit card info for cross shipping. Forget that. Terrible service.
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Old Sep 23, 2012, 03:05 PM   #7
mattonthemoon
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does your new phone have the leak?

I noticed this on mine but am not concerned about it.
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Old Sep 23, 2012, 03:14 PM   #8
rmbpuser
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ok my phones has the same leak.to make the thread more helpful please if someone DOES NOT have the leak post here, so people can know it is in fact a defect.

edit: there are two threads about this topic on here and nobody has said they do not experience this issue few of them even got replacements and still get the light leak so i guess its safe to assume that its just the way the phone was designed(intentionally or not)

Last edited by rmbpuser; Sep 23, 2012 at 03:53 PM.
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Old Sep 24, 2012, 10:17 AM   #9
dice1976
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iphone 5 light leak / glue

My wife had received an iphone 5 from verizon and we noticed that there was a piece or something loose inside the phone- I felt it when we gently shook it back and forth (sideways)

we brought it into an apple store, they opened it and saw the battery was loose- they proceeded to fix the phone and when we returned home after about 3 hours of using it I noticed some odd stripes at the top....

see pic.

upon return to the store, they said they were aware of some sort of light issue, and promptly replaced the device with a brand new one out of the box, sans- accessories.
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Old Sep 24, 2012, 12:44 PM   #10
Shade12
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Apple needs to start building their stuff in the USA.
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Old Sep 24, 2012, 02:12 PM   #11
macfanjoe
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What is the problem caused by light leaking? Or is it just a cosmetic issue when you are standing in the dark?
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Old Sep 24, 2012, 02:47 PM   #12
Offshore1
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Quote:
Originally Posted by Shade12 View Post
Apple needs to start building their stuff in the USA.
YES!!! China quality is pizz poor.
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Old Sep 24, 2012, 03:57 PM   #13
iWeldonJ
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Having the same issue. Noticed it last night and read today's thread.

I bought this at AT&T so I doubt I'll be able to have it exchanged. Unless I just wait for AT&T to get stock. Then I suppose I would get the black iPhone. Sounds like the white version is affected. Don't know wether I want to deal with a light leak or black edges that get scuffed.
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Old Sep 24, 2012, 09:55 PM   #14
obsoletepower
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Quote:
Originally Posted by Shade12 View Post
Apple needs to start building their stuff in the USA.
Okay then be prepared to pay $1499 for the "Made in USA" iPhone.....The reason most products are made in China is because they can afford to sell the products for much less by paying the factory workers at Foxconn in China, pennies.

Trust me, I'd LOOOVE to not see that disgusting "Made in China" badge on products (it really does make me gag a little when I see it) and bring manufacturing back to our continent but it just doesn't work that way.
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Old Sep 25, 2012, 05:31 AM   #15
MRCheckpoint
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It is so odd that as soon as I saw this thread, my iphone 5 froze as I was checking for the light. When I say froze I mean the screen was zoomed in on the lock screen and I could not move anything around. Luckily I was manage to shut down the phone and play around to swipe to turn off.

By the way I have the same light issue as well but just a tiny speck.

Hopefully Apple can swap it out. I also noticed the indent or discoloration on the right side to the screen about an inch down.

I also realized just today that my iphone box is a tad bit damaged on the corner. Not sure if it was Verizon's handling or Apple.
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Old Sep 25, 2012, 05:38 AM   #16
noteple
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Starting to compile a long list of all the ways not to assemble a phone
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Old Sep 25, 2012, 05:41 AM   #17
Shade12
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Quote:
Originally Posted by Offshore1 View Post
YES!!! China quality is pizz poor.
many people need a job and they will work for $9 an hour or 10

----------

Quote:
Originally Posted by obsoletepower View Post
Okay then be prepared to pay $1499 for the "Made in USA" iPhone.....The reason most products are made in China is because they can afford to sell the products for much less by paying the factory workers at Foxconn in China, pennies.

Trust me, I'd LOOOVE to not see that disgusting "Made in China" badge on products (it really does make me gag a little when I see it) and bring manufacturing back to our continent but it just doesn't work that way.
well i know that we have people is usa that will work for $9 or 10 an hour
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Old Sep 25, 2012, 06:17 AM   #18
Baldilocks
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Originally Posted by Shade12 View Post
many people need a job and they will work for $9 an hour or 10

----------



well i know that we have people is usa that will work for $9 or 10 an hour
Hate to break it to you, but those workers in China MIGHT make $9 or $10 a MONTH.
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Old Sep 25, 2012, 06:58 AM   #19
Zcott
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Originally Posted by Shade12 View Post
Apple needs to start building their stuff in the USA.
As a European, I have absolutely no desire to see a massive price increase for a device designed and manufactured nowhere near me.
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Old Sep 25, 2012, 07:01 AM   #20
simply stunning
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Yeah, that looks pretty bad. You won't have a problem getting it replaced though. That is one plus of working with apple. They my have some lemons, but thy don't make it hard to get a new one.
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Old Sep 25, 2012, 07:14 AM   #21
Benito
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No light leak on my white iPhone 5.
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Old Sep 25, 2012, 09:21 AM   #22
Shade12
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Originally Posted by Baldilocks View Post
Hate to break it to you, but those workers in China MIGHT make $9 or $10 a MONTH.
lol thats their rioting overseas
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Old Sep 25, 2012, 09:55 AM   #23
kappaknight
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Quote:
Originally Posted by Shade12 View Post
Apple needs to start building their stuff in the USA.
Quote:
Originally Posted by obsoletepower View Post
Okay then be prepared to pay $1499 for the "Made in USA" iPhone.....The reason most products are made in China is because they can afford to sell the products for much less by paying the factory workers at Foxconn in China, pennies.

Trust me, I'd LOOOVE to not see that disgusting "Made in China" badge on products (it really does make me gag a little when I see it) and bring manufacturing back to our continent but it just doesn't work that way.
It disgusts you? Wow. Why not just not buy one - or any electronics for that matter since most of them are made in Asia?

Worker pay is just a small part of why things are made in the east. The entire supply chain, including raw materials is found there, and that's why it makes sense to make electronics over there.
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Old Sep 25, 2012, 11:26 AM   #24
Yunosuke
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Originally Posted by Leotno View Post
My phone has a streak of light leaking from in-between the glass panel and the structure; it is right under my lock button. Kinda makes the lock button look illuminated. Anyone else notice a problem like this?

This is the best photo I could get.
Image
I have the same exact issue realized last night. I was like..."is it some kind of feature? Notifying me the screen is powered on?" LOL. My GS3 that will go to Craigslist has LED notification that will tell me lots of things so it was my wishful thinking..

Anyway made an Genious bar appointment this afternoon. This is not good Apple!
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Old Sep 26, 2012, 07:17 PM   #25
ixodes
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Quote:
Originally Posted by Leotno View Post
My phone has a streak of light leaking from in-between the glass panel and the structure; it is right under my lock button. Kinda makes the lock button look illuminated. Anyone else notice a problem like this?

This is the best photo I could get.
Image
BGR picked up on your post, as well as having an issue with theirs, here's an excerpt:

"The light leak and loosening chamfer on BGR’s defective iPhone 5 was a 64GB white and silver model running on AT&T. The light leak is unnoticeable except when the iPhone 5 is used under low-light or completely dark situations.

Various members on the MacRumors forums have reported the same problem, with some receiving brand new (not refurbished) models as replacements from Apple Stores. One member who goes by the handle “vineetnangia” said the replacement Apple provided still had the same issue."


http://www.bgr.com/2012/09/24/iphone...-apple-defect/
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