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Old Sep 22, 2012, 01:56 PM   #1
fRod
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iMessage/FaceTime Issue

Whenever I try and activate iMessage or facetime on my iPhone 5 all I get is the error, "Could not sigh in, please check your network connection and try again." The error doesn't happen right away it takes about 15-30 seconds then seems like it times out. I tried to activate on both wi-fi and data connection to no avail. I've read a few other areas where people have had these problems curious if anyone has as well and any fixes.

Thanks!

Last edited by fRod; Sep 22, 2012 at 02:01 PM.
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Old Sep 23, 2012, 05:24 PM   #2
fRod
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bump for some answers or love!
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Old Sep 25, 2012, 08:54 PM   #3
fRod
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Anyone else with this problem?
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Old Sep 25, 2012, 08:58 PM   #4
SWODiphone
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Maybe check to see if you have logged into iCloud with correct information
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Old Sep 26, 2012, 02:07 AM   #5
fRod
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Yeah I did that as well, logged into iCloud no problem. I think it might of been when I first plugged in my iphone and it gave the option "select as new phone" or use as my old iphone from when I had my iphone 4. I've called apple 3 times so far and they know its an issue but have no idea on how to fix it.
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Old Sep 26, 2012, 09:18 PM   #6
fRod
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Found the fix!!!

I found the fix for the error. Took me a few different tries but I got it to work. You have to completely reset your phone (erase all content and settings) and set it as a, "new phone". I advise you to copy all the information that you want/need onto iCloud first. After I did this my facetime and imessage worked perfectly! Hope this helps.

On a side note as well your contacts won't be erased either but save them on iCloud just in case.
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