White spot on screen. Pixel issue?

uEih · Sep 23, 2012, 09:45 PM

I was using my 2011 MBA today and noticed a very white spot on my screen, at first i thought it was something on the screen so i tried to clean it but it didn't come off. I wouldn't consider it a dead pixel but when i look at the screen from the side it'll be much whiter than other white parts of the screen. Not sure what to call it but i'm sure someone has had this problem before. It's not a big deal but it bothers me knowing i paid the premium laptop money to have something not be perfect like this. Still under the 1st year warranty and everything so do you think it's something that they will take care of or should i even be bothered by it at all.

rt23 · Sep 24, 2012, 03:05 AM

Just take it to the apple store and have it replaced if its still under warranty. I also just recently sent my Mid 2012 13 inch for the same problems but mine had multiple white spots. The out of warranty cost was around $400, so you should do it now and might as well have it replaced while still under warranty.

macbookairgirl · Sep 24, 2012, 04:19 AM

My boyfriend had the same problem but he had 2 dots. Bring it back to the store.

Luigi3 · Sep 24, 2012, 05:11 AM

http://forums.macrumors.com/showthread.php?t=1433013

something like this? It's common issue, many Airs have this.

philosopherdog · Sep 24, 2012, 07:22 AM

I had a screen with a dot and had it replaced. Then it happened again and I had that one replace. Then I sold the machine because the screen is way too delicate on it. And I bought the retina pro instead. It's a lot more solid. I think the air display can be very easily damaged by a little bump in your bag. I think the air is one of the worst Apple machines because of this. If you're not moving it around you're fine. If you plan to move it get a seriously protective bag. The genius that helped me the second time told me that they are not allowed to stack airs unlike the pro because they are just way too delicate. That was certainly my experience.

----------

Definitely a common problem. Mine was a 2011. Not sure if they fixed this in 2012. Anyhow, as soon as you go in they know right away. They must see tons of them for repair. I personally wouldn't buy one until they sort this issue out.

Quote:

Originally Posted by Luigi3

http://forums.macrumors.com/showthread.php?t=1433013

something like this? It's common issue, many Airs have this.

uEih · Sep 24, 2012, 11:49 AM

Quote:

Originally Posted by Luigi3

http://forums.macrumors.com/showthread.php?t=1433013

something like this? It's common issue, many Airs have this.

Similar to that but mine isn't on the edge of the screen and basically in the middle, it looks like a water spot and I can only see it on a white screen when looking from the side but I take its the same problem.. I'll be taking it in but if this is a common problem for airs I might wait until the rumored 13 in retina in October before I take it in so I can possibly sell it instead, I wouldn't want this happening a year later because of the bad design of the airs.

Luigi3 · Sep 24, 2012, 01:47 PM

Quote:

Originally Posted by uEih

Similar to that but mine isn't on the edge of the screen and basically in the middle, it looks like a water spot and I can only see it on a white screen when looking from the side but I take its the same problem.. I'll be taking it in but if this is a common problem for airs I might wait until the rumored 13 in retina in October before I take it in so I can possibly sell it instead, I wouldn't want this happening a year later because of the bad design of the airs.

As far as I know, it will not get worse over the years. But you can try replace it. You have to remember that replacement not guarantee screen without issues

uEih · Sep 24, 2012, 01:52 PM

Quote:

Originally Posted by Luigi3

As far as I know, it will not get worse over the years. But you can try replace it. You have to remember that replacement not guarantee screen without issues

If my next one is the same ill just do it again but that's a hassle, at least I'm close to an apple store.

TheRealDamager · Sep 24, 2012, 02:34 PM

Quote:

Originally Posted by uEih

Similar to that but mine isn't on the edge of the screen and basically in the middle, it looks like a water spot and I can only see it on a white screen when looking from the side but I take its the same problem.. I'll be taking it in but if this is a common problem for airs I might wait until the rumored 13 in retina in October before I take it in so I can possibly sell it instead, I wouldn't want this happening a year later because of the bad design of the airs.

If you can only see it on a white screen and when looking from the side why is this a problem?

uEih · 05:07 PM

Quote:

Originally Posted by TheRealDamager

If you can only see it on a white screen and when looking from the side why is this a problem?

Just because it's something that's there that shouldn't be there and it wasn't caused by me. Why should i pay so much just to have a defect when there shouldn't be. It doesn't get in the way or anything but the fact that it's visible at all is a good enough reason to get it replaced while it's still under the 1 year warranty. It's a little unfair to have a defective screen when someone else who paid the same amount gets a perfect one.

Also at times if i'm ever editing a picture or something it will be in the way and will be annoying .

EDIT: Looking back at it with an all white screen i found 2 spots now.

TheRealDamager · Sep 24, 2012, 09:35 PM

I'm not saying you shouldn't try to exchange. Just that you may find something with a new one that will bother you more.

uEih · Sep 25, 2012, 01:32 PM

Quote:

Originally Posted by TheRealDamager

I'm not saying you shouldn't try to exchange. Just that you may find something with a new one that will bother you more.

Yea i know what you're saying, that's also true. But if it's something worst then i can always bring it up again.. i understand it's a hassle so i still haven't made my decision yet.. also this might be a good time to get a samsung screen instead since i currently don't have one on this air.

brentsg · Sep 25, 2012, 01:41 PM

Quote:

Originally Posted by philosopherdog

I had a screen with a dot and had it replaced. Then it happened again and I had that one replace. Then I sold the machine because the screen is way too delicate on it. And I bought the retina pro instead. It's a lot more solid. I think the air display can be very easily damaged by a little bump in your bag.

The retina certainly isn't immune. My rMBP came straight out of the box with a pressure mark like you're describing.

uEih · Sep 25, 2012, 02:54 PM

Quote:

Originally Posted by brentsg

The retina certainly isn't immune. My rMBP came straight out of the box with a pressure mark like you're describing.

Did you end up getting it replaced?

brentsg · Sep 25, 2012, 03:06 PM

Quote:

Originally Posted by uEih

Did you end up getting it replaced?

Yeah, sadly with an LG that had bad image retention issues. bah..

uEih · Sep 25, 2012, 03:11 PM

Quote:

Originally Posted by brentsg

Yeah, sadly with an LG that had bad image retention issues. bah..

Currently have an LG screen on mine so it won't get any worst.. Did you bring it in to the genius bar? If so how fast was the turn around time?

brentsg · Sep 25, 2012, 03:27 PM

Quote:

Originally Posted by uEih

Currently have an LG screen on mine so it won't get any worst.. Did you bring it in to the genius bar? If so how fast was the turn around time?

I did it all over the phone. It was actually a bad experience though. They wouldn't advance ship so I was without a machine for about 2 weeks.

uEih · Sep 25, 2012, 04:21 PM

Quote:

Originally Posted by brentsg

I did it all over the phone. It was actually a bad experience though. They wouldn't advance ship so I was without a machine for about 2 weeks.

I hope that's not the only option and i can do it in stores or something as i can't really go 1 week without the laptop.

Sep 23, 2012, 09:45 PM	#1
uEih macrumors newbie Join Date: Sep 2012	White spot on screen. Pixel issue? I was using my 2011 MBA today and noticed a very white spot on my screen, at first i thought it was something on the screen so i tried to clean it but it didn't come off. I wouldn't consider it a dead pixel but when i look at the screen from the side it'll be much whiter than other white parts of the screen. Not sure what to call it but i'm sure someone has had this problem before. It's not a big deal but it bothers me knowing i paid the premium laptop money to have something not be perfect like this. Still under the 1st year warranty and everything so do you think it's something that they will take care of or should i even be bothered by it at all.
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Sep 24, 2012, 03:05 AM	#2
rt23 macrumors newbie Join Date: Jun 2010 Location: New York City	Just take it to the apple store and have it replaced if its still under warranty. I also just recently sent my Mid 2012 13 inch for the same problems but mine had multiple white spots. The out of warranty cost was around $400, so you should do it now and might as well have it replaced while still under warranty.
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Sep 24, 2012, 04:19 AM	#3
macbookairgirl macrumors member Join Date: Jan 2011	My boyfriend had the same problem but he had 2 dots. Bring it back to the store.
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Sep 24, 2012, 05:11 AM	#4
Luigi3 macrumors member Join Date: Aug 2012	http://forums.macrumors.com/showthread.php?t=1433013 something like this? It's common issue, many Airs have this.
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Sep 24, 2012, 09:35 PM	#11
TheRealDamager macrumors 6502a Join Date: Jan 2011	I'm not saying you shouldn't try to exchange. Just that you may find something with a new one that will bother you more.
	0