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Old Sep 24, 2012, 09:24 PM   #126
Outrigger
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Quote:
Originally Posted by Shadowbech View Post
I think it's 10 PM local time of where you live.

It's 9:21 PM (CST), so only 39 minute to go.
that doesn't make sense. if its 10pm local time, then it would be staggered. 10pm est would be live at 10 est, and an hour later would be 10pm cst, then pst...etc.
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Old Sep 24, 2012, 09:25 PM   #127
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Originally Posted by MikeE21286 View Post
Finally got to the chat. Chatting now...

we'll see what they say
Keep us updated!!!
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Old Sep 24, 2012, 09:25 PM   #128
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Originally Posted by MikeE21286 View Post
Finally got to the chat. Chatting now...

we'll see what they say
copy and paste your chat if you would please
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Old Sep 24, 2012, 09:25 PM   #129
BasicGreatGuy
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With limited supplies, what happens if some of us get a scuff phone? Would we have to wait for more stock to arrive?
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Old Sep 24, 2012, 09:25 PM   #130
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No device only. That sucks. I will just wait till the factory unlocked phone. I don't want to be stuck on a contract. Too much hassle to buy on contract then cancel with AT&T.
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Old Sep 24, 2012, 09:26 PM   #131
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Originally Posted by cello2456 View Post
Have you ever heard of a company that makes it this difficult to spend money on their products?
Yes, this sucks royally. Makes me want to just go and get a Galaxy S3 and stop being treated like **** by this company.

I'm sure if I was buying 26 phones to ship back to China or wherever I would have had them already. But a loyal long time U.S. customer? Not a chance.
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Old Sep 24, 2012, 09:26 PM   #132
cello2456
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I was one of the first people in line this morning at our Apple store and they came out and told us that they would not be selling any iphone 5 today. They said that all the stock that came in would be saved to sell tomorrow to the people that did the online pre-order store pick up and some saved for walk ups.
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Old Sep 24, 2012, 09:26 PM   #133
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10:25 Eastern time here, still no go on the site -- can't select the option for instore pickup of any model. Sigh.
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Old Sep 24, 2012, 09:26 PM   #134
Blorzoga
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Originally Posted by Tobias Funke View Post
I always wondered if they choose the recipents at random or do they go in the order the reservations where made?!
I think they give them to their friends and relatives first. Then they google the names and look for their photos. If they're cute, they get selected next.
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Old Sep 24, 2012, 09:26 PM   #135
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I am on hold to chat and on the phone
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Old Sep 24, 2012, 09:27 PM   #136
bokbchoy
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Originally Posted by Blorzoga View Post
I think they give them to their friends and relatives first. Then they google the names and look for their photos. If they're cute, they get selected next.
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Old Sep 24, 2012, 09:27 PM   #137
miguelq
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Originally Posted by MikeE21286 View Post
still no option to pick up (I'm in EST timezone)
Same here. Just tried at 10:26 EST. No in store option.
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Old Sep 24, 2012, 09:28 PM   #138
MikeE21286
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Quote:
Originally Posted by chat
I am trying to place my order for in-store pickup but seem to be having difficulties

This is for the iPhone 5

I'll be happy to help with the iPhone 5.

Are you currently able to select pick up at the cart at all?

nope

it blocks out the option

Alright, try back with us starting at 10 PM up until 4 AM the option to pick up will be available, there are limited quantities.

But it is 10PM

It could be a certain time zone, it's not listing one on our site unfortunately.
:/
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Old Sep 24, 2012, 09:28 PM   #139
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i just called and the auto voice told me because of high call volume they wouldnt be able to take my call lol wtf

been on online chat hold for 28 min now
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Old Sep 24, 2012, 09:28 PM   #140
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Originally Posted by MikeE21286 View Post
:/
Helpful! Thanks for trying though!
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Old Sep 24, 2012, 09:29 PM   #141
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In the US, when a company posts a time it's implied to be Eastern time. You'll notice this on TV. Usually when they advertise a program they'll say a time which is implied to be Eastern and then follow up with another time in another time zone, except for the second time they will say the time zone.

So I guess it means the Apple Stores didn't get any new phones in stock.
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Old Sep 24, 2012, 09:29 PM   #142
WoodrowCall
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Wow, I've gotten to the same grayed out Pickup option (here on the East Coast) and then I tried calling Apple CS, and I just got a message that bc of expectedly high call volume, they can't handle my call, then the line went dead. They must be getting slammed right now.
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Old Sep 24, 2012, 09:30 PM   #143
nolegirl01
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Originally Posted by WoodrowCall View Post
Wow, I've gotten to the same grayed out Pickup option (here on the East Coast) and then I tried calling Apple CS, and I just got a message that bc of expectedly high call volume, they can't handle my call, then the line went dead. They must be getting slammed right now.
I'm still on hold....hopefully someone will pick up....
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Old Sep 24, 2012, 09:30 PM   #144
jetjaguar
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Quote:
Originally Posted by WoodrowCall View Post
Wow, I've gotten to the same grayed out Pickup option (here on the East Coast) and then I tried calling Apple CS, and I just got a message that bc of expectedly high call volume, they can't handle my call, then the line went dead. They must be getting slammed right now.
yea it's bs .. same thing happened to me
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Old Sep 24, 2012, 09:31 PM   #145
BasicGreatGuy
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This pretty much sums up current response from Apple.

http://www.youtube.com/watch?v=lj3iNxZ8Dww
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Old Sep 24, 2012, 09:31 PM   #146
AppleKing786
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This is what i got.
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Old Sep 24, 2012, 09:32 PM   #147
MikeE21286
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Quote:
Originally Posted by chat
It could be a certain time zone, it's not listing one on our site unfortunately.

Gotcha. Is there any way to be certain? I'd like not have to stay up until 1AM

Hah that make sense, to be honest the best thing I can suggest is checking with your local store, right now nothing on our site states a time zone

OK. One last question. Do you know if the pickup in-store option is limited to those upgrading?

I'm not eligible for upgrade and I am only interested in buying the phone outright

That should not be a problem, as long as you are able to actually add it to your cart

Great, thanks for your help
hmm...waiting game I guess. We'll see if I make it to 1AM EST on a work night.
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Old Sep 24, 2012, 09:32 PM   #148
phil83
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Finally speaking to a live person. He's not sure what is going on. At first he was telling me that they were sold out. But after a little bit of questioning, he's looking into the problem. On hold again...
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Old Sep 24, 2012, 09:33 PM   #149
CKtoph
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Originally Posted by AppleKing786 View Post
This is what i got.
Strong work there. Time to wait 2.5 hrs...
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Old Sep 24, 2012, 09:33 PM   #150
theinspirond
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oh wtf 10 PM pacific like im going to stay up till 1AM for this .. f off man wtfzors
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