I have been having an issue with not being able to hear out of the earpiece when I receive a call. Sometimes it works and other times it doesn't. The caller can hear me on the other end an if I put them on speakerphone I can hear them. I went and spoke to a genius at apple and of course when I get there it works fine.. They did a restore but problem is happening again today. I check headphone port and did q-tip thing like people have done before, but nothing resolves the issue. Did a restore 3 times already. Anyone else experience this issue? I have a 16gb white iPhone 5