Apple Releases Carrier Update for Verizon iPhone 5 to Reduce Inadvertent Cellular Data Usage - Page 6

csHokie · Oct 1, 2012, 08:59 AM

Quote:

Originally Posted by Zadiek

As posted by a few other users, I went to update and I already had the 13.1 update. Hmm....

FWIW, when I went to the about page I tried to scroll down before I did the update to see the old version number but the dialog popped up, and before I hit OK I saw the version change (just saw it change to 13.1... didn't have time to see what the actual number was before). So it looks like it did what it needed to do before I hit OK and probably just needed a restart to tidy things up.

Beezzy · Oct 1, 2012, 09:02 AM

Ok well what about the people who's data been going thru the roof because of this? I was wondering how I used over 4GB in a week when most of the time Im on wifi.

csHokie · Oct 1, 2012, 09:25 AM

Quote:

Originally Posted by iGrip

Why is the procedure so complicated? Apple products are supposed to be easy to use!

And why does the dialog box use different terminology from the text to refer to the button? This is sloppy ********.

What do you mean complicated? It's just turn off and then turn on your phone. Sure, the wording could be more succinct but they are making sure users turn the device off completely instead of locking/sleeping it. You'd be surprised how often people do the wrong thing unless you spell it out for them. Anybody that has ever had to write instructions for a group of people or taken a technical writing class can probably attest to that.

Tiger8 · Oct 1, 2012, 09:31 AM

Quote:

Originally Posted by ckelley

The only thing I can think of is that this is an issue with the "Wifi + Cellular" feature that was in the iOS 6 betas that was pulled before GM release.

I know nothing about the bug itself, this is just some idea I have hypothesized.

Basically, if you were connected to WiFi but your Cellular connection was (harder/)better/faster/stronger (unsure of which, cannot remember) it would use that instead. Now, for all the people in LTE areas, I can bet that the connection was faster on Cellular LTE than most people's home internet plans (for those affected) and it went to that, using Cell data instead of WiFi. My guess is that this was enabled or left as an enabled feature and pulled from the iOS Settings, until it could be refined.

Again, just a guess.

or simply a bug that was not caught during testing, it happens.

evildead · 10:27 AM

I ate up my data plan in 3 days with AT&T. I assumed it was the Apple podcast app. It seemed to be downloading podcasts even after I turned off 3G downloads and subscriptions. Maybe it was iOS6

Roessnakhan · Oct 1, 2012, 10:30 AM

I haven't had problems on AT&T, but I'm not in an LTE area – is it a problem restricted to those with LTE service? I suppose that would make sense why it wasn't caught in the beta then.

lilo777 · Oct 1, 2012, 10:42 AM

Quote:

Originally Posted by Roessnakhan

I haven't had problems on AT&T, but I'm not in an LTE area – is it a problem restricted to those with LTE service? I suppose that would make sense why it wasn't caught in the beta then.

No it would not make sense anyways. Are you suggesting that Apple did not test iPhone with LTE?

Roessnakhan · Oct 1, 2012, 10:53 AM

Quote:

Originally Posted by lilo777

No it would not make sense anyways. Are you suggesting that Apple did not test iPhone with LTE?

It was really just a question, as I wasn't sure. But Apple has been pretty guilty of (seemingly) not testing their products fully, otherwise things like the antenna problems in the iPhone 4 could have been avoided.

prosty41 · Oct 1, 2012, 11:43 AM

I can't get the update to pop up??

kingsrule5 · Oct 1, 2012, 01:10 PM

Quote:

Originally Posted by Roessnakhan

I haven't had problems on AT&T, but I'm not in an LTE area – is it a problem restricted to those with LTE service? I suppose that would make sense why it wasn't caught in the beta then.

Do you have icloud backup on?

chazcron · Oct 1, 2012, 01:16 PM

My understanding of this is that Verizon is only patching it for iP5's, even though it appears to be an issue for anyone on IOS 6.

Roessnakhan · Oct 1, 2012, 01:31 PM

Quote:

Originally Posted by kingsrule5

Do you have icloud backup on?

Yes

NM08SRT8 · Oct 1, 2012, 01:34 PM

Quote:

Originally Posted by iStupid

Why is the procedure so complicated? Apple products are supposed to be easy to use!

And why does the dialog box use different terminology from the text to refer to the button? This is sloppy ********.

It's not hard at all.

ulis6 · Oct 1, 2012, 03:16 PM

The same happen in Portugal on my own two iPhone 3g under TMN operator... As soon as I realized TMN was charging me .... I asked them to refund me... Answer came after 24 hours... 17€ + 7€.

softeky · Oct 1, 2012, 03:21 PM

Quote:

Originally Posted by Kenjancef

...snip...

EDIT: Would you all think data usage includes AirPlay? I made the mistake of showing my son how to send video to my AppleTV, so he's been doing that for the past few days.

I believe Airplay only works within your intranet (local subnet). If so, your cell carrier will never see this traffic as your phone, on LTE, will not be able to gate data through your home router. WiFi Airplay works because your router provides a local (intranet) IP address to your phone.

GS17 · Oct 1, 2012, 04:47 PM

I think there's a problem with the AT&T phone too, my iPhone 5 seems to hang a lot on wifi, areas in my house where I never had connection issues with my time capsule and iPhone 4 now just hangs in there and either keep trying to get data or switches to LTE

HauntSlider · Oct 1, 2012, 05:45 PM

Quote:

Originally Posted by GS17

I think there's a problem with the AT&T phone too, my iPhone 5 seems to hang a lot on wifi, areas in my house where I never had connection issues with my time capsule and iPhone 4 now just hangs in there and either keep trying to get data or switches to LTE

I agree.. I'm sitting less than 3 feet from my wifi router (in the same place it's been for the past 2 years with my iPhone 4) and having the same issue.

qckslvrsiete · Oct 1, 2012, 06:21 PM

I know someone asked this jokingly earlier, but has anyone yet been able to accept the carrier update AND confirmed the phone is still carrier unlocked?

matthiasgoodman · Oct 1, 2012, 09:17 PM

Well, it looks like I was wrong. Just wanted to admit that and prove to my wife that I can admit when I am wrong. :-)

eeguh · Oct 7, 2012, 02:41 AM

I'm wondering for Verizon users, has this update fixed the data leak issue?

It sounds like it's more of Apple/iOS problem so I'm wondering what Verizon has done if it did fix it.

Thanks.

Imac Sam · Oct 7, 2012, 07:34 AM

Quote:

Originally Posted by eeguh

I'm wondering for Verizon users, has this update fixed the data leak issue?

It sounds like it's more of Apple/iOS problem so I'm wondering what Verizon has done if it did fix it.

Thanks.

Fixed it for my 3 Iphone 5s.

eeguh · Oct 8, 2012, 12:39 AM

Quote:

Originally Posted by Imac Sam

Fixed it for my 3 Iphone 5s.

Thanks. Good to know.

markdizzle · Feb 4, 2013, 11:40 AM

I'm surprised that everyone is just taking the "oh well crap happens" attitude about this. In case you guys don't know Verizon was already caught fraudulently over charging there customers at least once. They pay there petty fine and move on. I have them again now regrettably because they are my only choice for good coverage in my area and they have already tried the over charge trick on me again. My point in all this is that the data usage was probably another Verizon tactic to get more money out of their customers. Don't take my word for it look it up. People have waaaay too much trust in there corporations these days and Verizon is not one to be trusted. ; )

Oct 1, 2012, 09:02 AM	#127
Beezzy macrumors 6502 Join Date: Apr 2011	Ok well what about the people who's data been going thru the roof because of this? I was wondering how I used over 4GB in a week when most of the time Im on wifi. __________________ Late 2011 15" MacBook Pro, 2.4GHz i7, 8GB RAM, 750GB HD, AMD HD6770 w/1GB VRAM VZW iPhone 5 64GB Black/Slate iPad 4 32GB Black Apple TV3
	0

Oct 1, 2012, 10:26 AM	#130
evildead macrumors 65816 Join Date: Jun 2001 Location: WestCost, USA	At&t I ate up my data plan in 3 days with AT&T. I assumed it was the Apple podcast app. It seemed to be downloading podcasts even after I turned off 3G downloads and subscriptions. Maybe it was iOS6 __________________ #!/bin/MacHead Last edited by evildead; Oct 1, 2012 at 10:27 AM. Reason: added more
	0

Oct 1, 2012, 10:30 AM	#131
Roessnakhan macrumors 68030 Join Date: Sep 2007 Location: Albuquerque, USA	I haven't had problems on AT&T, but I'm not in an LTE area – is it a problem restricted to those with LTE service? I suppose that would make sense why it wasn't caught in the beta then. __________________ "I reject your reality and substitute my own." - Adam Savage portfolio \| twitter \| flickr \| last.fm MacBook Pro, MacBook Air, iMac, iPad mini, iPhone 5, AppleTV, iPod Classic, iPod nano
	0

Feb 4, 2013, 11:40 AM	#148
markdizzle macrumors newbie Join Date: Feb 2013	Verizon is very unethical in there practices I'm surprised that everyone is just taking the "oh well crap happens" attitude about this. In case you guys don't know Verizon was already caught fraudulently over charging there customers at least once. They pay there petty fine and move on. I have them again now regrettably because they are my only choice for good coverage in my area and they have already tried the over charge trick on me again. My point in all this is that the data usage was probably another Verizon tactic to get more money out of their customers. Don't take my word for it look it up. People have waaaay too much trust in there corporations these days and Verizon is not one to be trusted. ; )
	0

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Oct 1, 2012, 11:43 AM	#134
prosty41 macrumors member Join Date: Jul 2008	I can't get the update to pop up??
	0

Oct 1, 2012, 01:16 PM	#136
chazcron macrumors member Join Date: Aug 2012	My understanding of this is that Verizon is only patching it for iP5's, even though it appears to be an issue for anyone on IOS 6.
	0

Oct 1, 2012, 03:16 PM	#139
ulis6 macrumors newbie Join Date: Aug 2009	The same happen in Portugal on my own two iPhone 3g under TMN operator... As soon as I realized TMN was charging me .... I asked them to refund me... Answer came after 24 hours... 17€ + 7€.
	0

Oct 1, 2012, 04:47 PM	#141
GS17 macrumors member Join Date: Oct 2009	I think there's a problem with the AT&T phone too, my iPhone 5 seems to hang a lot on wifi, areas in my house where I never had connection issues with my time capsule and iPhone 4 now just hangs in there and either keep trying to get data or switches to LTE
	0

Oct 1, 2012, 06:21 PM	#143
qckslvrsiete macrumors regular Join Date: Jun 2010	I know someone asked this jokingly earlier, but has anyone yet been able to accept the carrier update AND confirmed the phone is still carrier unlocked?
	0

Oct 1, 2012, 09:17 PM	#144
matthiasgoodman macrumors member Join Date: Jul 2005	Well, it looks like I was wrong. Just wanted to admit that and prove to my wife that I can admit when I am wrong. :-)
	0

Oct 7, 2012, 02:41 AM	#145
eeguh macrumors member Join Date: Sep 2012	I'm wondering for Verizon users, has this update fixed the data leak issue? It sounds like it's more of Apple/iOS problem so I'm wondering what Verizon has done if it did fix it. Thanks.
	0