Reserved a white 32GB iPhone 5 last night using a family member's upgrade, drove an hour to go pick it up, turns out they couldn't do the upgrade swap without the other phone present. Their explanation:
"We can do it, but it deactivates their phone [momentarily, I think she implied], so without them here, it becomes a safety hazard."
She (the manager) made a point, but I'm not sure how accurate that is. I tried asking if we could just call my family member for permission, if we could just call AT&T, etc etc, but she wouldn't budge.
I thought it was weird because from what I've read on these boards, it seemed like it wouldn't be a hassle.
Oh well, guess I'll wait for my local AT&T to get some in stock
"We can do it, but it deactivates their phone [momentarily, I think she implied], so without them here, it becomes a safety hazard."
She (the manager) made a point, but I'm not sure how accurate that is. I tried asking if we could just call my family member for permission, if we could just call AT&T, etc etc, but she wouldn't budge.
I thought it was weird because from what I've read on these boards, it seemed like it wouldn't be a hassle.
Oh well, guess I'll wait for my local AT&T to get some in stock