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petrucci666

macrumors 6502a
Original poster
Apr 30, 2009
714
14
Los Angeles, CA
Got my new iPhone 5, rented a movie, downloaded it, didn't start watching it yet, had to restore my phone, and now the movie can't be found anywhere. Not the Videos app, not in the Purchased section of the iTunes Store, nowhere. It's just gone.

And how ironic is it that the movie I rented was "Gone Baby Gone" :p

Where can I find it?
 

Wicked1

macrumors 68040
Apr 13, 2009
3,283
14
New Jersey
Call Apple and explain it they will allow you to re-download it as long as you were charged for it. Happened to me once just as I switched itunes accounts, just keep the receipt that gets emailed to you.
 

mzd

macrumors 6502a
Jul 25, 2005
951
41
Wisconsin
check iTunes on your computer under Store > Check for Available Downloads
if it doesn't come up, then contact iTunes support. they are pretty good about re-issuing a download if it gets screwed up.
 
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