Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Systems and Services > Mac Basics and Help

Reply
 
Thread Tools Search this Thread Display Modes
Old Oct 21, 2012, 08:07 PM   #1
Aucklandguy
macrumors newbie
 
Join Date: Oct 2012
Mac Keyboard Not working

I have a macbook 7,1 which I bought around 2 years ago, Mac OS X. It had been working fine but today several applications opened at once and would not "shut", so I turned of the computer and reloaded it. On reloading it, it went into safe mode and it would not allow me to enter in using the internal keypad, ie I pushed some keys and they entered in a letter or number NOT corresponding to the key itself (eg pushing "R" and 2 would turn up on screen). I plugged in an external USB keypad and it worked fine. I went out of safe mode and reloaded the computer by turning it on and then off several times. The keyboard and function keys still do not work. Pushing some brings up a non-corresponding number or letter still.

I have tryed:
1. Rebooting the PRAM and SMC
2. Using time machine and going back in time, but the problem with the internal keypad goes with it, ie no difference
3. I have followed the mac website advise - ensured sound and mouse were not enabled, number lock of (but function keys don't work).
4. An external USB keypad works fine.

I see several people have posted a similar issue. There has been no spillage or trauma.

I was wanting to know what people would do:
1. ? Get another mac
2. Delete or reset the hard drive and re-install the Mac OS. I do not have the disk with me so will have to borrow a friends.

Any advice would be helpful.

Last edited by Aucklandguy; Oct 21, 2012 at 08:13 PM.
Aucklandguy is offline   0 Reply With Quote
Old Oct 21, 2012, 08:40 PM   #2
blueroom
macrumors 603
 
blueroom's Avatar
 
Join Date: Feb 2009
Location: Toronto, Canada
Try #2 first.

OR

Take it to an Apple store, they have a diagnostic tool that bypasses your OS. If the keyboard is bad the repair (new top cover) is about $200 installed.

Getting another Mac seems overkill, might be cheaper just to get AppleCare next time.
__________________
My iOS devices are not jailbroken.
Bill
My Blog
blueroom is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Systems and Services > Mac Basics and Help

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Old iMac USB Keyboard Shortcuts Not Working On Late 2012 Mac Mini? EricGandolfe Mac mini 3 Mar 12, 2014 11:49 PM
Mac Keyboard Vol up/down stopped working?? NCRAW Windows, Linux & Others on the Mac 3 Feb 9, 2014 05:12 AM
Backlit keyboard for Mac Pro, closest to the standard aluminium keyboard mustgroove Mac Pro 16 Nov 30, 2013 07:22 PM
Backspace & 'V' not working on keyboard passwords not working, Please help paintitblack Mac Peripherals 8 Jul 12, 2013 05:35 AM
Keyboard Shortcuts Not Working? maricc iOS 6 2 Sep 24, 2012 10:36 PM

Forum Jump

All times are GMT -5. The time now is 05:22 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC