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Old Nov 2, 2012, 11:09 AM   #1
shaids
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Join Date: Nov 2012
Kernel Panic!!!

Hi,

A friend got me his macbook air and it developed a kernel panic at boot.

whats the first step to resolving this issue without having to format the harddisk. They got alot of information on it and it cant be lost.

Any advice pls would be appreciated.

Thanks

Shaids
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Old Nov 2, 2012, 11:10 AM   #2
GGJstudios
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Join Date: May 2008
If you get a screen that looks like this:
Thumb resize.
It's called a kernel panic. If it doesn't happen again, or very infrequently, you don't need to worry about it.
Quote:
In most cases, kernel panics are not caused by an issue with your Mac. They are most likely caused by an issue external to your Mac. If the kernel panic doesn't happen again within a few weeks, you don't need to troubleshoot further.
If it does happen again, this may help:
"You need to restart your computer" (kernel panic) message appears (Mac OS X v10.5, 10.6)
OS X Mountain Lion: If “You need to restart your computer” appears
Mac OS X: How to log a kernel panic
Understanding and Debugging Kernel Panics
Resolving Kernel Panics
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Old Nov 2, 2012, 11:18 AM   #3
blueroom
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Location: Toronto, Canada
Quote:
Originally Posted by shaids View Post
They got alot of information on it and it cant be lost.
I'll never understand how anyone with valuable data doesn't use a backup.

Run the recovery partition. Hold the "R" key while booting.
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Old Nov 5, 2012, 06:45 AM   #4
shaids
Thread Starter
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Join Date: Nov 2012
Thank you for the reply.

well it keeps coming up and i cant seem to take it off. No external device is attached to it. Everything looks normal.

Its confusing because in every post or research i have done they keep saying it will go but in my case it always comes up at boot. Doesn't allow me to login.

any other alternative ways i can check what could cause it to keep showing up.

Thanks


Quote:
Originally Posted by GGJstudios View Post
If you get a screen that looks like this:
Thumb resize.
It's called a kernel panic. If it doesn't happen again, or very infrequently, you don't need to worry about it.

If it does happen again, this may help:
"You need to restart your computer" (kernel panic) message appears (Mac OS X v10.5, 10.6)
OS X Mountain Lion: If “You need to restart your computer” appears
Mac OS X: How to log a kernel panic
Understanding and Debugging Kernel Panics
Resolving Kernel Panics


----------

Thanks for the reply. I will give it a try right away.



Quote:
Originally Posted by blueroom View Post
I'll never understand how anyone with valuable data doesn't use a backup.

Run the recovery partition. Hold the "R" key while booting.


----------

I tried go the Run the recovery partition. Hold the "R" key while booting but it keeps going to kernel window.

Should i put the installation cd or what?

Quote:
Originally Posted by blueroom View Post
I'll never understand how anyone with valuable data doesn't use a backup.

Run the recovery partition. Hold the "R" key while booting.
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Old Nov 5, 2012, 09:17 AM   #5
aldo818
macrumors regular
 
Join Date: Nov 2009
Location: South of France
Interval Since Last Panic Report: 406759 sec
Panics Since Last Report: 2
Anonymous UUID: 78CF0864-662B-BB20-0ADA-FA9D42915365

Thu Nov 1 07:52:32 2012
panic(cpu 0 caller 0xffffff80168b7bd5): Kernel trap at 0xffffff801682da10, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0xffffff8089296000, CR3: 0x0000000019479000, CR4: 0x0000000000000660
RAX: 0x0000000000000001, RBX: 0xffffff8021ba3550, RCX: 0x0000000009000000, RDX: 0xffffff8083223078
RSP: 0xffffff808ea33e50, RBP: 0xffffff808ea33e80, RSI: 0xffffff8083223068, RDI: 0x0000000000000000
R8: 0xffffff8016ebec60, R9: 0xffffffffffffffff, R10: 0x00000000ffffffff, R11: 0x00000000ffffff80
R12: 0xffffff8016ebebe8, R13: 0xffffff8021ba0030, R14: 0x01ffff8021ba0000, R15: 0x0000000000000000
RFL: 0x0000000000010002, RIP: 0xffffff801682da10, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff8089296000, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff808ea33af0 : 0xffffff801681d626
0xffffff808ea33b60 : 0xffffff80168b7bd5
0xffffff808ea33d30 : 0xffffff80168ce4ed
0xffffff808ea33d50 : 0xffffff801682da10
0xffffff808ea33e80 : 0xffffff8016c2e1e9
0xffffff808ea33ec0 : 0xffffff8016c2ca47
0xffffff808ea33f30 : 0xffffff8016c2d3a2
0xffffff808ea33f70 : 0xffffff8016c31e99
0xffffff808ea33fb0 : 0xffffff80168b26b7

BSD process name corresponding to current thread: kernel_task

Mac OS version:
Not yet set

Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000016600000
Kernel text base: 0xffffff8016800000
System model name: MacBookAir3,2 (Mac-942C5DF58193131B)

System uptime in nanoseconds: 986209572
last loaded kext at 268302244: com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0 (addr 0xffffff7f9868f000, size 20480)
loaded kexts:
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.driver.AppleKeyStore 28.21
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOStorageFamily 1.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookAir3,2, BootROM MBA31.0061.B07, 2 processors, Intel Core 2 Duo, 2.13 GHz, 4 GB, SMC 1.66f60
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333235533642465238412D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333235533642465238412D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD TS256C, 251 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0x24600000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x04500000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821b, 0x04530000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0240, 0x04300000 / 2


I get this message frequently i reset pram and fixed permissions and verified start up disk hope it helps

was reading in some other threats that:

Quote:
Originally Posted by grega3 View Post
I had the same issue, after much head scratching did the following which solved it:

Reboot in safe mode (hold Shift)

Head to /System/Library/Extensions

Remove 'AppleProfileFamily.kext'

Reboot and done!
does anyone know if this helps?
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Old Nov 7, 2012, 05:37 AM   #6
shaids
Thread Starter
macrumors newbie
 
Join Date: Nov 2012
Quote:
Originally Posted by aldo818 View Post
Interval Since Last Panic Report: 406759 sec
Panics Since Last Report: 2
Anonymous UUID: 78CF0864-662B-BB20-0ADA-FA9D42915365

Thu Nov 1 07:52:32 2012
panic(cpu 0 caller 0xffffff80168b7bd5): Kernel trap at 0xffffff801682da10, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0xffffff8089296000, CR3: 0x0000000019479000, CR4: 0x0000000000000660
RAX: 0x0000000000000001, RBX: 0xffffff8021ba3550, RCX: 0x0000000009000000, RDX: 0xffffff8083223078
RSP: 0xffffff808ea33e50, RBP: 0xffffff808ea33e80, RSI: 0xffffff8083223068, RDI: 0x0000000000000000
R8: 0xffffff8016ebec60, R9: 0xffffffffffffffff, R10: 0x00000000ffffffff, R11: 0x00000000ffffff80
R12: 0xffffff8016ebebe8, R13: 0xffffff8021ba0030, R14: 0x01ffff8021ba0000, R15: 0x0000000000000000
RFL: 0x0000000000010002, RIP: 0xffffff801682da10, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff8089296000, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff808ea33af0 : 0xffffff801681d626
0xffffff808ea33b60 : 0xffffff80168b7bd5
0xffffff808ea33d30 : 0xffffff80168ce4ed
0xffffff808ea33d50 : 0xffffff801682da10
0xffffff808ea33e80 : 0xffffff8016c2e1e9
0xffffff808ea33ec0 : 0xffffff8016c2ca47
0xffffff808ea33f30 : 0xffffff8016c2d3a2
0xffffff808ea33f70 : 0xffffff8016c31e99
0xffffff808ea33fb0 : 0xffffff80168b26b7

BSD process name corresponding to current thread: kernel_task

Mac OS version:
Not yet set

Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000016600000
Kernel text base: 0xffffff8016800000
System model name: MacBookAir3,2 (Mac-942C5DF58193131B)

System uptime in nanoseconds: 986209572
last loaded kext at 268302244: com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0 (addr 0xffffff7f9868f000, size 20480)
loaded kexts:
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.driver.AppleKeyStore 28.21
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOStorageFamily 1.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookAir3,2, BootROM MBA31.0061.B07, 2 processors, Intel Core 2 Duo, 2.13 GHz, 4 GB, SMC 1.66f60
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333235533642465238412D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333235533642465238412D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD TS256C, 251 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0x24600000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x04500000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821b, 0x04530000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0240, 0x04300000 / 2


I get this message frequently i reset pram and fixed permissions and verified start up disk hope it helps

was reading in some other threats that:



does anyone know if this helps?
I tried reset pram and verified disk scan etc but still didn't work. But i cant seem to fix permissions. It wont allow me to click on it.
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Old Nov 9, 2012, 04:07 AM   #7
aldo818
macrumors regular
 
Join Date: Nov 2009
Location: South of France
I m getting desperate to with this problem called apple care no solution looked all over the forums.
I can fix the permissions but it doesn t resolve the Kernel panic.
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Old Nov 9, 2012, 10:14 AM   #8
old-wiz
macrumors 604
 
Join Date: Mar 2008
Location: West Suburban Boston Ma
I notice a kext from rim for blackberry...have you tried removing that?
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Old Nov 12, 2012, 08:32 AM   #9
aldo818
macrumors regular
 
Join Date: Nov 2009
Location: South of France
Quote:
Originally Posted by old-wiz View Post
I notice a kext from rim for blackberry...have you tried removing that?
Sorry i m not so familiar how can i remove it ? Thank you
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