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Old Nov 2, 2012, 04:14 PM   #1
gadget123
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Dropped iphone 5 on concrete

I dropped my Iphone 5 on concrete and the sides are chipped. The main LCD is fine but the sides are damaged and it looks like the side band and back panel may need replaced.

How much will it cost?
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Old Nov 2, 2012, 04:19 PM   #2
Leonard1818
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I dropped my Iphone 5 on concrete and the sides are chipped. The main LCD is fine but the sides are damaged and it looks like the side band and back panel may need replaced.

How much will it cost?
$229 @ apple.
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Old Nov 2, 2012, 04:28 PM   #3
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$229 @ apple.
Really that much?
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Old Nov 2, 2012, 04:34 PM   #4
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If you had AppleCare + it would not, but you live in the U.K. so unknown if you could have gotten AppleCare +
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Old Nov 2, 2012, 04:34 PM   #5
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Really that much?
That's the cost for an out-of-warranty repair. They keep your old iPhone and hand you a replacement one.

You can call an Apple Store and ask if they just replace the back. They did with the glass ones (for like $29), but I don't know if they still do that since the backs aren't glass anymore.
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Old Nov 2, 2012, 04:46 PM   #6
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Thread #300 on dropping the iPhone 5. You people really need otterboxes or less slippery hands.
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Old Nov 2, 2012, 05:00 PM   #7
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the sides are damaged and it looks like the side band and back panel may need replaced.
Damaged as in scratched? If it still works I don't see why you'd replace it, aesthetics can't really be worth an extra $229...
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Old Nov 2, 2012, 05:02 PM   #8
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Damaged as in scratched? If it still works I don't see why you'd replace it, aesthetics can't really be worth an extra $229...
Just a bit of a dent/bash in the side doesn't look great..don't think it's totally smashed or anything.

If 229 is for the phone is it worth going in about six months time seeing if they do repairs then or just to get a replacement one?
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Old Nov 2, 2012, 05:24 PM   #9
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Forgot my iPhone 5 was on my lap while driving. You know what happens next.. The top and bottom got dented but no cracked screen. I had Apple Care + and I'm way too anal about the condition of my devices so I paid 49 bucks to swap it out and I now have a case on it. I can't say I'd pay 200 plus to swap it though. Good luck!
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Old Nov 2, 2012, 05:32 PM   #10
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Buy apple care+ now, file claim tomorrow.
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Old Nov 2, 2012, 06:20 PM   #11
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Buy apple care+ now, file claim tomorrow.
Can you buy Apple care even after you damaged it?

And does it offer unlimited replacement if you keep dropping it?
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Old Nov 2, 2012, 06:22 PM   #12
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Can you buy Apple care even after you damaged it?

And does it offer unlimited replacement if you keep dropping it?
Buy it on the phone
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Old Nov 2, 2012, 06:34 PM   #13
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u have 30 days from when u got your phone to add applecare iirc
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Old Nov 2, 2012, 06:40 PM   #14
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u have 30 days from when u got your phone to add applecare iirc
Yes but I read you get a reconditioned one and a replacement still costs money.

Is it worth taking to a phone shop to fix it?
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Old Nov 2, 2012, 06:52 PM   #15
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Buy it on the phone
I guess that depends on the location. I couldn't buy it on the phone. A local Apple store told me I had to come in for the inspection. I had just received the phone the day before from Verizon.
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Old Nov 2, 2012, 06:59 PM   #16
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The quintessential answer to "I love how my iphone looks naked and prefer to carry it that way."
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Old Nov 2, 2012, 09:55 PM   #17
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Yes but I read you get a reconditioned one and a replacement still costs money.
You'll be saving yourself about $75 getting AppleCare+. And I'd take an Apple reconditioned phone over your phone in it's current state any day.
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Old Nov 2, 2012, 10:15 PM   #18
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Buy apple care+ now, file claim tomorrow.
He can't. There is a inspection policy in place if you don't purchase it at the time of the sale. Even if you purchased it from Apple, the 30 day period still requires you to bring your iPhone in for inspection.
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Old Nov 2, 2012, 10:19 PM   #19
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Put a case on and forget it.
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Old Nov 2, 2012, 10:19 PM   #20
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Yes but I read you get a reconditioned one and a replacement still costs money.
The reconditioned ones come with a brand-new outer shell and a brand new battery (and shrink wrapped). You shouldn't visually be able to tell that it's not brand new.

And yeah, it still costs money. In the US, it's $99 for AC+, and you get two replacements (over the new two years) at $49 each.

If you only use it once, you save $81.
If you end up using it twice, you save $261.

In the US, anyways. Not sure what the UK prices are.
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Old Nov 3, 2012, 06:17 AM   #21
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I don't think you'll see many places replacing the back of the iPhone 5. The back IS the phone. It's all built on top of it:

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Old Nov 3, 2012, 06:40 AM   #22
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I don't think you'll see many places replacing the back of the iPhone 5. The back IS the phone. It's all built on top of it:

Image
Looks like just one part.

Why is it so expensive to fix then?
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Old Nov 3, 2012, 06:51 AM   #23
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Looks like just one part.

Why is it so expensive to fix then?
they have to glue all the parts back on very tightly, make sure everything's going in the right spot, have to put the glass first then the aluminum then the glass again, it's a lot of labor.
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Old Nov 3, 2012, 09:41 AM   #24
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Looks like just one part.

Why is it so expensive to fix then?
Look at the picture again.
Everything mounts on that back piece.
Meaning you will have to take the iphone completelly apart to replace the back piece.
Its not just a slide and stick it in like the iphone 4 and 4S.
It looks like a real pain to do that on an i5.
If you find a back piece and want to do it yourself go for it.
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Old Nov 3, 2012, 10:17 AM   #25
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Just a bit of a dent/bash in the side doesn't look great..don't think it's totally smashed or anything.

If 229 is for the phone is it worth going in about six months time seeing if they do repairs then or just to get a replacement one?
Doubt they'll start repairing the iPhone 5. The back isn't easily replaceable like the 4 and 4S.
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