Walked into an apple store to buy a Retina MBP, walked out with Air - Page 2

92jlee · Dec 6, 2012, 05:44 AM

Why didn't you just replace the hard drive and some ram in your 4 year old mbp?

Seamaster · Dec 6, 2012, 05:56 AM

Quote:

Originally Posted by futuredub

I have also made the switch from 15" rMBP to a 13" MBA.

I cancelled an order for a 15" rMBP and bought a 13" MBA instead.

No regrets.

psxp · Dec 6, 2012, 07:47 AM

Quote:

Originally Posted by insimbi

Agreed! I recently returned my 15" rMBP and just got my 13" Air yesterday. Yes, the screen isn't retina, but my retina screen on the MBP was plagued with issues anyway (screen retention). I don't think the retina screen is completely ready for prime time anyway. I'm very happy with the Air and have no regrets making the switch.
I maxed mine out at 2.0GHz/8GB/512GB

I couldn't Justify the added $$ for the screen - especially because 90% of the time the machine is on the desk with a 24" monitor as the main display!

dmw16 · Dec 6, 2012, 08:53 AM

Quote:

Originally Posted by thejadedmonkey

Good guy salesman: screws his company out of $1000 dollars

I think it's the opposite. He's earned his company a repeat customer due to his guiding the customer to the right solution.

And $1000 in sale price doesn't mean $1000 more profit. The Air probably has better margin. But my bet is he just wanted to match the customer to the right product. That is what Apple trains their sales staff to do.

MacPat333 · Dec 6, 2012, 09:16 AM

Quote:

Originally Posted by dmw16

I think it's the opposite. He's earned his company a repeat customer due to his guiding the customer to the right solution.

And $1000 in sale price doesn't mean $1000 more profit. The Air probably has better margin. But my bet is he just wanted to match the customer to the right product. That is what Apple trains their sales staff to do.

Exactly that. Same thing happened to me when I ordered my MBA yesterday. Apple sales rep asked me what I was buying the MacBook for and after I told him fr video editing he informed me that it will work but a MBP or iMac would be a better option to go for. I told him I'd get an iMac next year and that this one would be for the time being and to be portable when traveling even when the iMac will come.

He than have me some information and offered me any additional assistance that I could contact him and ask if I had any questions now or later. Send me a personal confirmation and an apple order confirmation.

I have to say that I have not received that kind of attention with any other brand so far. The entire phone call took like 24 min. with all details and I enjoyed placing my order.

Best thing, I was given a 5% discount without even asking! (does apple give discounts for first time buyers or was I lucky?)

dmw16 · Dec 6, 2012, 09:39 AM

Quote:

Originally Posted by MacPat333

Exactly that. Same thing happened to me when I ordered my MBA yesterday. Apple sales rep asked me what I was buying the MacBook for and after I told him fr video editing he informed me that it will work but a MBP or iMac would be a better option to go for. I told him I'd get an iMac next year and that this one would be for the time being and to be portable when traveling even when the iMac will come.

He than have me some information and offered me any additional assistance that I could contact him and ask if I had any questions now or later. Send me a personal confirmation and an apple order confirmation.

I have to say that I have not received that kind of attention with any other brand so far. The entire phone call took like 24 min. with all details and I enjoyed placing my order.

Best thing, I was given a 5% discount without even asking! (does apple give discounts for first time buyers or was I lucky?)

This kind of story is one of the reasons I continue to buy Apple products. For me I'd rather spend a bit more and be treated as a valued customer. It's just like the Nordstrom model (they are known to go above and beyond for customers).

As for the discount I've never heard of that, but that's nice of them. Apple has solid margins on their products so offering something like that is a nice gesture that they can easily afford.

wolfpuppies3 · Dec 6, 2012, 09:54 AM

Agree with OP's decision, it was mine as well.

nick_elt · Dec 7, 2012, 04:05 PM

Im in the market for 2 new apple laptops, i need one for work and one for home as my old white macbook is dieing. I just own a restaurant so wont be doing anything to power hungry. excel and powerpoint would be the main things apart from internet use. I dont mind spending a bit of money on a product that will last. I think the macbook air 13" i5, 8gb ram and 256gb would be good for my home one and the 13" i5 4gb 128 for work. Would I see any difference for what i use it for upgrading to i7 processor and is the 13" macbook pro any better with the more powerfull processor? I assume id see more performance from the ssd and ram for basic applications. am I right? should i max out the ram on both? i could get the retina 13" but i wasnt blown away by it to be honest when i compared the 3 in store.

Zetaprime · Dec 9, 2012, 02:25 AM

Quote:

Originally Posted by Beanoir

This is so true and I don't think people realise the con of the retina display at the moment. It'll be fine when all apps etc make good use of it, but for now I just think it's hype.

Like many people my age my eyes aren't up to Retina specs..so a retina display would be wasted on me.

iDutchman · Dec 9, 2012, 04:17 AM

Apple employees are trained to act upon a customer's needs and wants.

Thus, he/she will never sell/advice a 15" rMBP if your needs don't acquire one. Instead, he sees the opportunity to sell additional software such as Apple Care or certain packages (inc external HDD of example)

An employee is never focused on selling a barebone machine. The employee is focused on selling a total package. Therefore, the Air made way more sense.

They don't screw you over or screw themselves over. They just advice what's best for you and them (in terms of selling more than just the computer)

Marv89 · Dec 9, 2012, 07:42 AM

I also have 13" Air, I don't see any sense in Retina-Displays at the moment (if you never used one, you'll not miss it).

After 3 month, I am still excited about how lightweight it is and how good the screen is (especially when we once in a while watch a movie on my roommate's laptop !)

And for the saved money to a rMBP you can get a good external Hard-Drive to store your movies and data

Refugeek · Dec 9, 2012, 07:52 AM

Same here, very happy with my 13" MBA. I can use it where ever I want and when I'm at my desk I hook up a 21" monitor and use my mac mini's keyboard with it.

JohnnyComeLatly · Dec 9, 2012, 01:10 PM

I didn't see anyone answer the question about where to buy refurb. Apple Store's website. Go to "Store" from main page and scroll to the bottom. You'll see Refurbished Apple stuff. Here is a link. I thought I'd want a MBP to replace my MBP, but I got a refurb 13" MBA. I almost went all the way small, a 11", but the two extra hours of battery life on a 13" and the sweet deal swayed me.

Dec 6, 2012, 09:54 AM	#32
wolfpuppies3 macrumors 6502 Join Date: Jun 2012 Location: Virginia, USA	Agree with OP's decision, it was mine as well. __________________ 2012 MBA 13, 2 Ghz i7, 8 GB RAM, 512 GB SSD; 2011 MBA 11, 1.8 Ghz i7, 4 GB RAM, 256 GB SSD; 2010 MB Pro 15, 2.66 Ghz i7, 8 GB RAM, 512 GB SSD; two iPad 3s and a mini, two iPhones and a bunch of iPods
	0

Dec 9, 2012, 04:17 AM	#35
iDutchman macrumors 6502a Join Date: May 2010	Apple employees are trained to act upon a customer's needs and wants. Thus, he/she will never sell/advice a 15" rMBP if your needs don't acquire one. Instead, he sees the opportunity to sell additional software such as Apple Care or certain packages (inc external HDD of example) An employee is never focused on selling a barebone machine. The employee is focused on selling a total package. Therefore, the Air made way more sense. They don't screw you over or screw themselves over. They just advice what's best for you and them (in terms of selling more than just the computer) __________________ 15" rMBP - 27" iMac - iPad Mini - Iphone 5. ...and loads of PowerPC, iPhones, MacBooks etc.
	1

Dec 9, 2012, 07:52 AM	#37
Refugeek macrumors newbie Join Date: Dec 2012 Location: Belgium	Same here, very happy with my 13" MBA. I can use it where ever I want and when I'm at my desk I hook up a 21" monitor and use my mac mini's keyboard with it. __________________ Custom word art: bit.ly/refugeek - Unique social media icons: bit.ly/fiverricons - Typography gear designs
	1

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Dec 6, 2012, 05:44 AM	#26
92jlee macrumors 6502 Join Date: Sep 2009 Location: Cardiff, Wales, UK	Why didn't you just replace the hard drive and some ram in your 4 year old mbp?
	0

Dec 7, 2012, 04:05 PM	#33
nick_elt macrumors 65816 Join Date: Oct 2011	Im in the market for 2 new apple laptops, i need one for work and one for home as my old white macbook is dieing. I just own a restaurant so wont be doing anything to power hungry. excel and powerpoint would be the main things apart from internet use. I dont mind spending a bit of money on a product that will last. I think the macbook air 13" i5, 8gb ram and 256gb would be good for my home one and the 13" i5 4gb 128 for work. Would I see any difference for what i use it for upgrading to i7 processor and is the 13" macbook pro any better with the more powerfull processor? I assume id see more performance from the ssd and ram for basic applications. am I right? should i max out the ram on both? i could get the retina 13" but i wasnt blown away by it to be honest when i compared the 3 in store.
	0

Dec 9, 2012, 07:42 AM	#36
Marv89 macrumors newbie Join Date: Nov 2012	I also have 13" Air, I don't see any sense in Retina-Displays at the moment (if you never used one, you'll not miss it). After 3 month, I am still excited about how lightweight it is and how good the screen is (especially when we once in a while watch a movie on my roommate's laptop !) And for the saved money to a rMBP you can get a good external Hard-Drive to store your movies and data
	1

Dec 9, 2012, 01:10 PM	#38
JohnnyComeLatly macrumors member Join Date: Nov 2010	I didn't see anyone answer the question about where to buy refurb. Apple Store's website. Go to "Store" from main page and scroll to the bottom. You'll see Refurbished Apple stuff. Here is a link. I thought I'd want a MBP to replace my MBP, but I got a refurb 13" MBA. I almost went all the way small, a 11", but the two extra hours of battery life on a 13" and the sweet deal swayed me.
	0