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Old Nov 2, 2012, 11:07 PM   #1
brayhite
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Smudge on iPhone 5 camera lens

The smudge can be seen on the column. It's the dark circle. It shows in all my videos and pictures (if the background is the right color and shade). Is this something other have experienced, and if so, can I do anything to clean the lens or fix it otherwise?

I'd prefer not to have to go to the apple store because its some distance away from where I live.
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Old Nov 16, 2012, 09:29 PM   #2
brayhite
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Heh, just realized my original post didn't have the pictures attached. Apparently the mobile upload of pictures doesn't work properly?

Here are three photos with the smudge. It appears to be on the cover itself cause it's larger in one photo where I've zoomed in. The smudge appears in the bottom left. Anyone else experiencing this? Is this covered by Apple though I've had it since launch?
Attached Thumbnails
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Name:	photo 1.JPG
Views:	34
Size:	1.49 MB
ID:	377792   Click image for larger version

Name:	photo 2.JPG
Views:	27
Size:	1.19 MB
ID:	377793   Click image for larger version

Name:	photo 3.JPG
Views:	37
Size:	1.30 MB
ID:	377794  

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Old Nov 19, 2012, 03:12 AM   #3
ZeuSpApA
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I have the same issue!

But there are three of them. Interestingly, when I сuff the phone, sometimes they change their position. Looks like a dust.

But I don't know how to fix it yet.
Somewhere here I've seen a topic that guys at App store clean it.

However I'm also far from any App store and will be able to visit it only on January.
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Old Nov 19, 2012, 04:14 AM   #4
DanielCoffey
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it looks like dust on the sensor, especially if they move.

It is an issue with cheaper digital cameras too. The cheaper cameras sometimes have gaps in the casing around the ports, battery and lens openings where dust can get in them migrate to the sensor. It manifests as little grey circles or ovals.
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Old Nov 19, 2012, 05:51 AM   #5
iMatt.
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Same on mine
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Old Nov 19, 2012, 06:08 AM   #6
ZeuSpApA
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So what should we do?
I don't want to have a refurbished phone.
Can anybody confirm the information that Genius at App Store can fix this problem with just cleaning the camera?
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Old Nov 19, 2012, 07:03 AM   #7
DanielCoffey
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Ask them.
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