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Old Nov 2, 2012, 11:09 PM   #1
numberforty1
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applecare+ follows to new phone?

Hey guys quick question.

I got my iphone 5 from rogers, and a week later added applecare+ to it.

About a week after that I had to swap the phone out because of a bad battery.

The applecare+ isn't showing now on this (white box) replacement. It's been 3 days. Does it usually take longer to show? I'll call applecare when they're open but I just wondered if anyone had experience with this.

Thanks
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Old Nov 2, 2012, 11:15 PM   #2
sundog925
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Quote:
Originally Posted by numberforty1 View Post
Hey guys quick question.

I got my iphone 5 from rogers, and a week later added applecare+ to it.

About a week after that I had to swap the phone out because of a bad battery.

The applecare+ isn't showing now on this (white box) replacement. It's been 3 days. Does it usually take longer to show? I'll call applecare when they're open but I just wondered if anyone had experience with this.

Thanks
It should re-appear. If not, call apple.
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Old Nov 2, 2012, 11:19 PM   #3
numberforty1
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Originally Posted by ELMNT925 View Post
It should re-appear. If not, call apple.
It hasn't.

I'll call tm. Thx.
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Old Nov 2, 2012, 11:26 PM   #4
sundog925
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Originally Posted by numberforty1 View Post
It hasn't.

I'll call tm. Thx.
I only say it will because I purchased apple care for my iPad 3 and had to take it back due to LTE not working. My rep actually transferred it for me that day.
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Old Nov 2, 2012, 11:28 PM   #5
numberforty1
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Originally Posted by ELMNT925 View Post
I only say it will because I purchased apple care for my iPad 3 and had to take it back due to LTE not working. My rep actually transferred it for me that day.
The genius just said "yeah applecare+ follows automatically", after i asked him about it...

we shall see.
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Old Dec 17, 2012, 03:45 PM   #6
Black Magic
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Quote:
Originally Posted by numberforty1 View Post
The genius just said "yeah applecare+ follows automatically", after i asked him about it...

we shall see.
So what happened?
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Old Dec 17, 2012, 05:00 PM   #7
big samm
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It can take up to 2 weeks for it to show, but it will be transfer eventually...
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Old Dec 18, 2012, 05:42 PM   #8
numberforty1
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So what happened?
There was a mix-up somewhere along the line, and my applecare+ was not applied properly to my "new" phone. I phoned applecare+ personally and spoke with a rep, she made it go through. I can now see it online. She said she would mail me a copy of my new applecare+ contract. That never came.
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Old Dec 20, 2012, 10:24 PM   #9
Black Magic
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Originally Posted by numberforty1 View Post
There was a mix-up somewhere along the line, and my applecare+ was not applied properly to my "new" phone. I phoned applecare+ personally and spoke with a rep, she made it go through. I can now see it online. She said she would mail me a copy of my new applecare+ contract. That never came.
Glad it worked out.
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Old Dec 21, 2012, 04:44 PM   #10
numberforty1
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Originally Posted by Black Magic View Post
Glad it worked out.
Thank ya!!
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