Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Hardware > Desktops > Mac mini

Reply
 
Thread Tools Search this Thread Display Modes
Old Nov 14, 2012, 02:30 AM   #1
sunandsurf
macrumors regular
 
Join Date: Jul 2008
be super careful when installing ram

just sharing my experience with the hope that it'll be of some help to someone who's planning on replacing the ram that came with their mac mini.

it's really simple: just be very careful. why? cuz in my opinion, the clips that are used to hold the ram in place are designed to break.

okay, i know some people can't wait to jump out of their chairs and say, "i've installed ram 10,000 times and i've never once broken one of those clips!" well, if that's true, then i'm happy for you but it did it for the first time late last night and it was a shock.

getting the cover off was easy; okay, now time to undo the clips and remove the ram. i had watched at least two different videos on YouTube on doing this so it was very clear. i knew what i had to do. i did it and i did NOT put a great deal of force into it. of course not. the clips are so tiny. there's no need to and yet! snap! the left clip broke! jeez! what a cheap piece of plastic and metal!

imho, it's designed to be fragile. just think about the simple ball point pen. you know the clip that's used to hold it to one's shirt pocket? that clip has to be 100x stronger than the clips in the Mac Mini! is it excessively thick? of course not. anyway, that's why i'm posting this; to warn anyone who's doing it for the first time so that you can avoid the hassle of dealing with a broken clip.

after it broke, i did a search on the web and it's easy to find other people who have done the same. i just never realized it would be an issue.

fortunately in my case, i booted it up and it's working perfectly. i checked and it recognizes 16 gigs of ram so i'm good.

the clips are just an additional way to keep it place though when it snaps into place, it's pretty secure.

i doubt apple will repair the broken clip for free since it was a user error but i'm just a bit frustrated that it's so flimsy.

otherwise, the mini is working great :-)
sunandsurf is offline   1 Reply With Quote
Old Nov 14, 2012, 02:44 AM   #2
Rhinoevans
macrumors 6502
 
Join Date: Oct 2012
Good to know. Getting ready to upgrade Ram on my new cMBP and my wifes new HP G4.

I will be more careful now, and yes I also have done this for years!
Rhinoevans is offline   0 Reply With Quote
Old Nov 14, 2012, 02:56 AM   #3
sunandsurf
Thread Starter
macrumors regular
 
Join Date: Jul 2008
thanks for the polite comment. i just wanna warn other mac users. i love my mini but damn those clips are so weak! there are enough things to deal with in life; no need to add broken clips!
sunandsurf is offline   0 Reply With Quote
Old Nov 14, 2012, 03:04 AM   #4
iamsen47
macrumors regular
 
Join Date: Aug 2012
Location: Kobe, Japan
there was a similar thread a couple months back. the original person(s) who broke their clips managed to get it fixed without charge at the apple store. something about apple's fault for using weak clips I think.
iamsen47 is offline   1 Reply With Quote
Old Nov 14, 2012, 03:05 AM   #5
dasx
macrumors 65816
 
dasx's Avatar
 
Join Date: Jun 2012
Location: Barcelona
Such a shame you lost your warranty.

When installing my 16 gig I also found the clips to be pretty weak. I did just fine, but as soon as I tried to move the first one I realized I had to be extremely careful.
__________________
Grey computer which does complicated stuff.
Cell phone that can talk to me. (Seriously).
"Fancy quote from dead guy"
dasx is offline   0 Reply With Quote
Old Nov 14, 2012, 03:13 AM   #6
limesmoothie
macrumors 6502
 
Join Date: Apr 2009
Location: Edinburgh, Scotland
I thought it was just me being cack-handed, but I found the clips to be a pain in the backside when upgrading the RAM. Had to be really gentle to avoid damage - the old clips in the MBP were so much better.
__________________
iPhone 5s, iPad Mini, Mac Mini 2012, MBA 11" 2012
limesmoothie is offline   1 Reply With Quote
Old Nov 14, 2012, 03:35 AM   #7
Sir Ruben
macrumors 65816
 
Sir Ruben's Avatar
 
Join Date: Jul 2010
Look thanks for the heads up OP, I am about to install 16GB today!

I would never have considered this if it weren't for your post. One question, do you use your fingers on the clips or are they really small requiring something like the end of a pen to pop them open?
__________________
iMac (27") iPad Air (16GB White) Retina iPad Mini (16GB White) iPhone 5S (16GB Space Gray) Apple TV rMBP (13")
My Flickr
Sir Ruben is offline   0 Reply With Quote
Old Nov 14, 2012, 03:50 AM   #8
sunandsurf
Thread Starter
macrumors regular
 
Join Date: Jul 2008
well, i used my fingers with terrible results! i assumed incorrectly that the clips would be able to handle the pressure and believe me, i was not pushing hard! that's the thing. with the little pressure i did apply, i never dreamed that the clip would break! it was only AFTER the fact that i realized how fragile they are.

if you have fingernails that are long enough, i'd use your nails but that's just my opinion. others may have good suggestions for using something else.

the main thing is to be patient and apply as little pressure as possible to ensure that you don't do what i did.
sunandsurf is offline   0 Reply With Quote
Old Nov 14, 2012, 04:07 AM   #9
Macman45
macrumors G5
 
Macman45's Avatar
 
Join Date: Jul 2011
Location: Somewhere Back In The Long Ago
Are the clips used in the Mini different to those in say my MBP? I recently upgraded it to 16GB and the clips seemed solid and well made. OP you should be fine, as once the RAM is seated and recognised its not like a laptop that you are going to move around...Like you say, they are designed to be a tight fit.
__________________
Thats Not All Folks
Macman45 is offline   0 Reply With Quote
Old Nov 14, 2012, 04:42 AM   #10
iamsen47
macrumors regular
 
Join Date: Aug 2012
Location: Kobe, Japan
I used my fingers, but then I have small hands being asian and all.

I find the lower slot easier to insert into, the RAM just slides right in. The upper slot, took a little jiggling but once you get it at the right angle it slides in nicely.

I also pulled on the clips slightly when locking the RAMs into place, I found the resistance from the springs to be rather intimidating when just merely pushing them in.
iamsen47 is offline   0 Reply With Quote
Old Nov 14, 2012, 11:34 AM   #11
propower
macrumors 6502
 
Join Date: Jul 2010
I would still at least call applecare or visit a store to see what they would say. As the next post implies :-)... Clip could very possibly have been stressed at the factory or had an inherent flaw. Not at all unreasonable. I have had very good luck when dealing with marginal issues in person at my local apple store.
__________________
2011 MBA 11", 1.7GHz i5, Mountain Lion
iphone5, ipad Rmini, Apple TV, 24" LED
Late 2013 27" imac, 3.5GHz i7, 256 SSD, GTX775M 2G
Blackmagic Multidock - PT11HD HD Native TB AVID 16x16

Last edited by propower; Nov 14, 2012 at 11:44 AM.
propower is offline   1 Reply With Quote
Old Nov 14, 2012, 11:38 AM   #12
philipma1957
macrumors 603
 
Join Date: Apr 2010
well maybe just maybe it was broken at the factory. you opened the mini and went to put in ram and did not realized a tired shift worker did the damage. I have done 1000 plus and one time I did see a broken clip direct from the factory. just saying.
philipma1957 is offline   0 Reply With Quote
Old Nov 14, 2012, 11:48 AM   #13
Sir Ruben
macrumors 65816
 
Sir Ruben's Avatar
 
Join Date: Jul 2010
Just installed mine. All went well. Didnt have a problem with the clips, I was expecting them to be plastic not metal. They appeared to be sturdy but I WAS super careful.
__________________
iMac (27") iPad Air (16GB White) Retina iPad Mini (16GB White) iPhone 5S (16GB Space Gray) Apple TV rMBP (13")
My Flickr
Sir Ruben is offline   0 Reply With Quote
Old Nov 14, 2012, 11:49 AM   #14
Mr. McMac
macrumors 68020
 
Mr. McMac's Avatar
 
Join Date: Dec 2009
Location: Long Island, New York
I upgraded the ram in both my 2007 and 2011 Mac Mini's with no problem, and I wasn't anymore, or any less careful when I did it.. And yes, I've installed memory many times in both Mac's and PC's (laptops and desktops) It is possible the clip you broke was defective. I'd call Apple and tell them you did not put undue pressure on the clip that broke, and demand they take care of it under warranty. Maybe that will work???
__________________
Mid 2011 Mac Mini, 2.3 GHz, 8GB of RAM, 500 GB HD, 2 TB external HD, 46" Samsung Display, 4th gen iPod Shuffle
Custom built Windows 7 PC, Asus ChromeBox, 2nd gen Nexus 7, (2) Roku 3's
Mr. McMac is offline   1 Reply With Quote
Old Mar 8, 2013, 04:50 PM   #15
sebastienm
macrumors newbie
 
Join Date: Mar 2013
Smile

Brilliant service from the apple store today! Both clips of Ram holder had snapped off DESPITE have been ultra careful and taken all precautions mentioned in previous posts above AND having changed the RAM in 3 other mac mini 2010 models- so having truthfully explained my predicament to the genius bar assistant they very kindly offered to replace the logic board at no extra cost! (yes the warranty was still valid!). It'll take 2-3 days he reckons, but so relieved right now... Apparently it's NOT a reported problem, but I really wish Apple would look again at the design of these clips before the next revamp! No way I'm going to install an SSD now if I have to remove the RAM again to do it!!
sebastienm is offline   0 Reply With Quote
Old Mar 8, 2013, 08:13 PM   #16
Omnius
macrumors 6502a
 
Join Date: Jul 2012
The clips look to be the same ones they've been for years. needless to say, it takes only the most minimal of touch with your fingernails to make them release. It's distinctly possibly they were weakened at the factory or simply too much force was applied. When you're working in a mini, better to use too little force and fail than too much and destroy.

Glad to hear the service was so good. Its a relief when it is.
__________________
Mac Mini 5,1, 2.3 ghz, 8GB RAM, 1.5TB (HTPC)
Mac Mini 5,2, 2.5 ghz, 16GB RAM, 500 GB HD, 256 GB SSD
iPhone 4S
Omnius is offline   0 Reply With Quote
Old Mar 9, 2013, 12:41 PM   #17
jlluna
macrumors 6502
 
Join Date: Apr 2010
Location: Holly Michigan
This is a good thread. I just got my new Mac mini delivered from apple a few days ago, and the first thing I did was replace the memory and install 16db in. Even before turning the computer on for the first time. And when I started to try to clip them out, I thought the memory holders were very flimsy to. I was scared I was going to break them to.
__________________
2012 MacMini 1tb fusion drive 16gb 27"AppleDisplay
13"Late 2013 MacBook Pro Retina 512SSD 16Gb
13" 2010Unibody Macbook Pro 1TB Hd 6GB,Ipad Air iphone5s Apple Tv2and3
jlluna is offline   0 Reply With Quote
Old Mar 9, 2013, 02:41 PM   #18
SR45
Banned
 
Join Date: Aug 2011
Location: Florida
Unknown if its a fault at the factory, but I have changed out my MacMini memory four times now, and no issues. Will not be changing out the memory from now on but I to will be careful with the newer MacMini's I will purchase later this year or next.
SR45 is offline   0 Reply With Quote
Old Mar 9, 2013, 03:30 PM   #19
Omnius
macrumors 6502a
 
Join Date: Jul 2012
it's a fingernail touch that is sufficient. if you don't have a steady hand or lack a delicate touch, servicing the mini is always going to be a crap shoot.
__________________
Mac Mini 5,1, 2.3 ghz, 8GB RAM, 1.5TB (HTPC)
Mac Mini 5,2, 2.5 ghz, 16GB RAM, 500 GB HD, 256 GB SSD
iPhone 4S
Omnius is offline   0 Reply With Quote
Old Mar 11, 2013, 12:58 AM   #20
Giuly
macrumors 68040
 
Giuly's Avatar
 
Join Date: Oct 2009
Location: That depends whether you ask for timezone, state of mind or GPS coordinates.
There is probably some specification that states how many replacements of the RAM the clips have to withstand without breaking, and so this would be a manufacture defect and hence be covered under the warranty - if you can proove that you didn't use an excessive amount of force.

Having said that, the retainer is screwed on and can be replaced, but don't ask me where to get the replacement part.

Last edited by Giuly; Mar 11, 2013 at 01:07 AM.
Giuly is offline   0 Reply With Quote
Old Mar 11, 2013, 01:07 AM   #21
maxosx
macrumors 68020
 
Join Date: Dec 2012
Location: Southern California
I have a special hammer, it's rather small yet it makes quick work out of routine tasks like this.

One swift wack & it's over. Next...

jk
maxosx is offline   1 Reply With Quote
Old Mar 11, 2013, 11:50 AM   #22
michael_aos
macrumors regular
 
Join Date: Jan 2004
I had a bunch of issues related to RAM in my Late 2012 Mini.

I wound up swapping RAM around a LOT.

No issues the first few times, but at one point I did manage to bend one of the little metal tabs too far and it wound up getting stuck behind a piece of plastic.

I got it back into place (magnifying glass and a dental pick), but it's over-sprung now.

Still works.

They are pretty flimsy.
michael_aos is offline   0 Reply With Quote
Old Mar 11, 2013, 12:01 PM   #23
Mr. McMac
macrumors 68020
 
Mr. McMac's Avatar
 
Join Date: Dec 2009
Location: Long Island, New York
Quote:
Originally Posted by michael_aos View Post
I had a bunch of issues related to RAM in my Late 2012 Mini.

I wound up swapping RAM around a LOT.

No issues the first few times, but at one point I did manage to bend one of the little metal tabs too far and it wound up getting stuck behind a piece of plastic.

I got it back into place (magnifying glass and a dental pick), but it's over-sprung now.

Still works.

They are pretty flimsy.
When removing or installing memory in laptops or mac mini's, bend the metal clips only enough to clear the memory. Any farther you are asking for trouble. Desktop memory clips are way more durable, even though they're are made out of plastic, at least on PC's they are....
__________________
Mid 2011 Mac Mini, 2.3 GHz, 8GB of RAM, 500 GB HD, 2 TB external HD, 46" Samsung Display, 4th gen iPod Shuffle
Custom built Windows 7 PC, Asus ChromeBox, 2nd gen Nexus 7, (2) Roku 3's
Mr. McMac is offline   0 Reply With Quote
Old Mar 11, 2013, 12:02 PM   #24
SoCalReviews
macrumors regular
 
Join Date: Jan 2013
Quote:
Originally Posted by maxosx View Post
I have a special hammer, it's rather small yet it makes quick work out of routine tasks like this.

One swift wack & it's over. Next...

jk

That's an old desktop PC method of repair.

I had a friend who used to wack the side of his old Windows XP desktop PC when one of the internal fans would randomly get noisy. I told him that he shouldn't do that since it was really bad for the hard drive and I recommended that he should remove and oil the fan or replace it for about $5. He said he didn't care and didn't want to spend any money for a new fan because an occasional hard wack to the side of the case always worked. Then one day he wondered why his computer had trouble booting. His hard drive had failed. He had to shell out $80 for a new hard drive and have Windows and all of his programs reinstalled. Needless to say he also decided to replace the noisy fan at the same time. He finally accepted my original advice and doesn't wack the side of his PC anymore.

Last edited by SoCalReviews; Mar 11, 2013 at 12:16 PM.
SoCalReviews is offline   0 Reply With Quote
Old Mar 11, 2013, 02:01 PM   #25
iMas70
macrumors 6502a
 
Join Date: Sep 2012
I was careful and broke one of mine. RAM hasn't moved so it's all good!
__________________
iPhone 5 (32GB), iPad 4 (32GB), Apple TV, 2.3 GHz i7 Mac Mini - 16 GB RAM!
iMas70 is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Desktops > Mac mini

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
iMac Not Booting Up After Installing RAM Gregger84 iMac 8 Apr 4, 2014 01:28 PM
Help installing RAM on new 27" iMac bobright iMac 6 Dec 27, 2012 04:58 AM
Super quick question on installing via usb Advil OS X 10.8 Mountain Lion 3 Nov 1, 2012 11:56 AM
Super fast to super laggy slow to frozen, screen crashing 2012 MBA Highlander- MacBook Air 1 Aug 18, 2012 09:37 AM

Forum Jump

All times are GMT -5. The time now is 12:49 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC