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Old Nov 15, 2012, 10:19 AM   #1
robob
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Join Date: Nov 2012
HP C4400 printer reset issues

I have a iMac using Mac OS X 10.6.

I reset my HP C4400 printer in the Print & Fax directory of System Preferences, because it was showing as offline and i thought this might solve the problem. When i went back to try and add the printer again it doesn`t show up anywhere. I tried uninstalling and reinstalling the latest Hp drivers and software, i also did the usual mac maintenance, but my mac still doesn`t recognize it.

Any suggestions?
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Old Nov 15, 2012, 11:38 AM   #2
Knoodles
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Join Date: Feb 2003
Location: Gone to the Beach
Power cycle the printer.
Power cycle the Mac.
Try a different USB cable.
Try a different USB port.
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Old Nov 15, 2012, 07:44 PM   #3
JediMeister
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Is your printer set up through USB or as a network/Wi-Fi printer? If the printer isn't recognized through USB-connection, you may either have a bad port on the Mac, need to replace the USB cable itself, or the printer has given up the ghost. If it's a network printer, do you know if its Bonjour-compatible? If not, you may need to add it by IP address. You can usually pull the IP of the printer somewhere in the menus or by printing a configuration page.

Mac OS X supports Internet Printing Protocol (IPP), Line Printer Daemon (LPD), and HP JetDirect (Socket). You can try each in succession, but make sure that OS X doesn't use the Generic PostScript Printer driver, it should be matched with the HP C4400 series. You can manually select the driver by clicking the drop-down and choosing Select Printer Software and filtering the available results. If you can't find your particular model in the list, try downloading the latest drivers from HP's website.
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Old Nov 16, 2012, 04:38 AM   #4
robob
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Join Date: Nov 2012
Problem solved!

Replaced the cable and all is fine now. Thanks for your help guys!
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