Stolen MacBook Air - Insurance Replaced - Warranty Question

riley41090 · Nov 15, 2012, 05:04 PM

I recently had my Macbook Air stolen and just got the replacement from my insurance... My old laptop was 2 months old and because i purchased it through Higher Education Discount i also got a 3 year extended Apple Care.

My question is, can i have this transferred to my new Macbook Air? it only has the one year standard warranty! I know it's linked to the serial number but it's a bit frustrating!

Thank you!

skittlescat · Nov 15, 2012, 05:46 PM

Yes, call AppleCare and explain your device was stolen and give them all the details of that device. The remaining AppleCare plus can then can be refunded to you or you can add that refund to a new apple care and pay the difference , which in turn starts your coverage anew for your new device.

logana · Nov 16, 2012, 04:58 AM

Probably not - is it AppleCare or the 3 year HE warranty ?

The 3 year HE warranty cannot be transferred to a new machine but "proper" AppleCare can be........

nickjamesknight · Nov 16, 2012, 06:32 AM

Quote:

Originally Posted by logana

Probably not - is it AppleCare or the 3 year HE warranty ?

The 3 year HE warranty cannot be transferred to a new machine but "proper" AppleCare can be........

When I bought my MBA with the 3 year HE warranty you could buy Applecare for something like £48 so i'd suggest you ring Apple and ask them if you can buy it for that price on your replacement?

Ifti · Nov 16, 2012, 08:13 AM

It can be done with Applecare.
My first Mac Mini had an issue so I had it replaced, and they transferred my Applecare across over the phone.

Nov 15, 2012, 05:04 PM	#1
riley41090 macrumors member Join Date: Jun 2012	Stolen MacBook Air - Insurance Replaced - Warranty Question I recently had my Macbook Air stolen and just got the replacement from my insurance... My old laptop was 2 months old and because i purchased it through Higher Education Discount i also got a 3 year extended Apple Care. My question is, can i have this transferred to my new Macbook Air? it only has the one year standard warranty! I know it's linked to the serial number but it's a bit frustrating! Thank you! __________________  11" 2012 Macbook Air \| 1.7GHz i5 \| 8gb RAM \| 128gb SDD \|  27" 2011 iMac \| 2.7GHz i5 \| 16gb RAM \| 1TB HDD \|  iPhone 4 16gb \|  iPod Classic 120gb
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Nov 15, 2012, 05:46 PM	#2
skittlescat macrumors newbie Join Date: May 2011	Stolen air Yes, call AppleCare and explain your device was stolen and give them all the details of that device. The remaining AppleCare plus can then can be refunded to you or you can add that refund to a new apple care and pay the difference , which in turn starts your coverage anew for your new device.
	0

Nov 16, 2012, 04:58 AM	#3
logana macrumors 65816 Join Date: Feb 2006 Location: Scotland	Probably not - is it AppleCare or the 3 year HE warranty ? The 3 year HE warranty cannot be transferred to a new machine but "proper" AppleCare can be........ __________________ MacBook 7,1 - 2.4GHz 8GB 500GB, 32GB iPod Touch 4G
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Nov 16, 2012, 08:13 AM	#5
Ifti macrumors 6502a Join Date: Dec 2010 Location: UK	It can be done with Applecare. My first Mac Mini had an issue so I had it replaced, and they transferred my Applecare across over the phone. __________________ See my YouTube Channel for reviews & tech tips! Mac Mini Server / 2.6GHz Quad i7 / 8GB RAM / Dual 1TB HDD MacBook Pro 13 / 2.9GHz Dual i7 / 16GB RAM / 512GB SSD AEBS / iPad2 / iPhone5 / Drobo 5D
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