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Old Nov 19, 2012, 11:36 AM   #1
neil1981
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Join Date: Oct 2012
Location: Southampton, UK
iPad Mini Replacement Unit

Taking my iPad Mini back to Apple tomorrow for a replacement due to a non-working microphone.

Will I get a new unit or a "white box" replacement? Anybody got any insights?
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Old Nov 19, 2012, 11:44 AM   #2
EMAN19
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Join Date: Sep 2012
Location: New York, NY
Quote:
Originally Posted by neil1981 View Post
Taking my iPad Mini back to Apple tomorrow for a replacement due to a non-working microphone.

Will I get a new unit or a "white box" replacement? Anybody got any insights?
The replacement I almost accepted came in a brown box with original plastic around the iPad mini. The Genius person said it was brand new, not a refurb. I declined it though. I got my money back, and just got a White & Silver iPad mini today.
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Old Nov 19, 2012, 12:35 PM   #3
Shadowbech
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I'm not sure how this works in the UK but if you are still within your return period, you can simply do a return/exchange without having to see a genius and get a brand new one.
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Old Nov 19, 2012, 12:42 PM   #4
pward
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If you go through the Genius Bar you will get a replacement unit from stock allocated for replacements. It's too early for these to be refurbished units so it will be new, just not presented in a retail box.

If you are within the 14-day return window you could simply return it without seeing a Genius and immediately purchase a new unit which would of course be in a retail box (assuming the store has stock).
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