Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Hardware > Buying Tips and Advice

Reply
 
Thread Tools Search this Thread Display Modes
Old Nov 19, 2012, 09:07 PM   #1
dreamsINdigital
macrumors 6502
 
Join Date: Sep 2006
Pick up Mac from repair with old owner info

I bought a MacBook Air used from someone and brought it in to the store for repair. After I left and got the work authorization email, I realized that it had the previous owner's name tied to the device. Will this be a problem when I try to pick it up? Do you need to show ID when picking up a Mac from repair?

I went to My Support Profile (https://supportprofile.apple.com) to try to register it to my name, but it says it's already been registered. Should I contact the previous owner and have them deregister it?

Thanks
__________________
15" iMac (1998): 233 MHz PowerPC G3, 32 MB RAM, 4 GB HD
13" MacBook (2006): 2.0 GHz Intel Core Duo, 1 GB RAM, 320 GB HD
15" MacBook Pro (2011): 2.2 GHz Intel Core i7, 4 GB RAM, 500 GB HD
dreamsINdigital is offline   0 Reply With Quote
Old Nov 19, 2012, 10:38 PM   #2
js81
macrumors 65816
 
Join Date: Dec 2008
Location: KY
I had no issue doing the same with my iPhone - even had my 3GS replaced with a new iPhone 4. I had bought the 3GS from someone on Craigslist about 6 months prior. I did tell them up front, but the Genius I spoke with said it wouldn't be a problem.
__________________
Late-09 Mac mini server
js81 is offline   0 Reply With Quote
Old Nov 20, 2012, 12:11 AM   #3
dreamsINdigital
Thread Starter
macrumors 6502
 
Join Date: Sep 2006
That's good to know. I ended up calling the Apple Store and telling them the previous owner's name was on it, but reconfirming it was me that brought it in. I think I shouldn't have a problem picking it up.

Thanks
__________________
15" iMac (1998): 233 MHz PowerPC G3, 32 MB RAM, 4 GB HD
13" MacBook (2006): 2.0 GHz Intel Core Duo, 1 GB RAM, 320 GB HD
15" MacBook Pro (2011): 2.2 GHz Intel Core i7, 4 GB RAM, 500 GB HD
dreamsINdigital is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Hardware > Buying Tips and Advice

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 01:36 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC