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Old Nov 22, 2012, 06:51 AM   #1
LaunchpadBS
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Location: iLondon/iDurban
AppleCare US international cover

I've bought Applecare in the US for my Macbook but in the UK now and cant seem to get an answer from the online chat bots on the Apple Store as to whether I'm covered here.
I checked the Applecare US T&C's and there's this in there
"For international service, Apple
may repair or exchange defective products and parts with comparable products and
parts that comply with local standards"


Anyone have a similar experience, were you covered in a different country?
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Last edited by LaunchpadBS; Nov 22, 2012 at 07:23 AM.
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Old Nov 22, 2012, 07:08 AM   #2
johan.k
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I had no issue using US Applecare and even UK will do. Be caution, when it comes from European esp. Italy and Czech Rep.
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Old Nov 22, 2012, 07:23 AM   #3
LaunchpadBS
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Originally Posted by johan.k View Post
I had no issue using US Applecare and even UK will do. Be caution, when it comes from European esp. Italy and Czech Rep.
Forgot to mention I bought it in the US
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Old Nov 22, 2012, 07:47 AM   #4
PDE
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It's valid internationally wherever Applecare is sold. It doesn't matter where you bought it, so you'll be fine in the UK. Speaking from long experience of buying applecare in the U.S. and using it all over the world. It's one of the real advantages of applecare...
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Old Nov 22, 2012, 07:52 AM   #5
LaunchpadBS
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Originally Posted by PDE View Post
It's valid internationally wherever Applecare is sold. It doesn't matter where you bought it, so you'll be fine in the UK. Speaking from long experience of buying applecare in the U.S. and using it all over the world. It's one of the real advantages of applecare...
Great, thanks
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Old Nov 22, 2012, 11:27 AM   #6
gnasher729
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Quote:
Originally Posted by LaunchpadBS View Post
I've bought Applecare in the US for my Macbook but in the UK now and cant seem to get an answer from the online chat bots on the Apple Store as to whether I'm covered here.
I checked the Applecare US T&C's and there's this in there
"For international service, Apple
may repair or exchange defective products and parts with comparable products and
parts that comply with local standards"


Anyone have a similar experience, were you covered in a different country?
For example, if your US power plug breaks in the UK, a store in the UK might have a problem replacing it. It might even be illegal for them to sell you a US power plug (I don't think it is, but it's not unreasonable). So you might get a UK power plug instead. Or they might not be able to fix a broken US keyboard and only have a UK one to replace it.
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Old Nov 22, 2012, 12:42 PM   #7
emilsp
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Does anyone know if the basic one-year warranty also works internationally?

I live in Europe and a friend will be bringing me a rMBP from the US. I see no reason to buy AppleCare, but if my retina display develops serious IR in the first year I would like to get it fixed.
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Old Nov 25, 2012, 02:34 AM   #8
Acari
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Yes, your manufacturer's warrenty will be honoured by any Apple store. But, tbh, there's no reason not to buy Applecare. Read CNet, or pretty much any forum. The nay-sayers are people who never bought it because of the stigma of extended warrenties. Every person who has purchased and used their Applecare loves it & will tell you how valuable it is. I've yet to encounter a person who regrets protecting their investment with Applecare
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Old Nov 27, 2012, 07:53 AM   #9
emilsp
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Thanks for clarifying, now I can sleep calmly

With regards to AppleCare, simple math tells me it can't be a good deal. Let's say that the resell value of my rMBP base model will be $1000 a year from now which is also how much the most expensive repair could cost. Priced at $250, AppleCare only makes sense if there is a 25% chance of my MacBook failing within the second and third year only. I think this figure is more like 5%, but that of course is a guesstimate.

Sure, the laptop might break down but that would most likely happen due to other reasons. A manufacturing defect is unlikely to first appear after one year of daily use.
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