[iPad Mini] Had 2 iPad Minis replaced already

HarryHoodlum · Nov 23, 2012, 09:27 PM

Noticed A LOT of dust getting under the digitizer glass (seemingly from the volume buttons), so I brought it to an apple store to get checked out. After the guy basically said "we don't have that model in stock", I had to inquire about a replacement without the box. He found one for me and exchanged it for the dusty one. When I got out to my car to inspect it, I was shocked to find several noticeable pieces of dust under the glass. So I went back into the store and the "expert" sales guy inspects my replacement with a flashlight and confirms that there are in fact particles of some sort in there. At this point another guy gets called out of the back to "take care of it". The 2nd replacement was perfect and it seems to be holding up. I wonder if this is a known problem with early shipments, or maybe the fault of one of the display manufacturers.

Che Castro · Nov 23, 2012, 09:32 PM

Why did you go out the store without looking at the replacement , opening the box

HarryHoodlum · Nov 23, 2012, 09:34 PM

Because I assumed that was impossible, which was a poor assumption.

MisterDisney · Nov 23, 2012, 10:17 PM

Whenever I've done an exchange at an Apple store, there's been time to inspect the device while they complete the process. But then I usually stay and use their wifi to restore my backup, too.

jessica. · Nov 23, 2012, 10:27 PM

Why would you blame display manufacturers when you said that you assume dust is getting in there through the volume buttons? Seems to me dust wasn't in there on the first iPad until after you bought it, right?

HarryHoodlum · Nov 24, 2012, 08:49 AM

Quote:

Originally Posted by jessica.

Why would you blame display manufacturers when you said that you assume dust is getting in there through the volume buttons? Seems to me dust wasn't in there on the first iPad until after you bought it, right?

There was no dust under my preordered mini when I got it, no. I'm not pointing fingers, I'm just speculating. I understand that the mini uses a 2 part digitizer/LCD setup, and the final assembly in China may be to blame for the flaw. Regardless, I'm pretty sad that the glass isn't fused to the display, because now I'm going to notice anythig that gets in there. If I can't have a retina display, fine. But I want all of the pixels I do have to be unobstructed.

Nov 23, 2012, 09:27 PM	#1
HarryHoodlum macrumors member Join Date: Oct 2012	Had 2 iPad Minis replaced already Noticed A LOT of dust getting under the digitizer glass (seemingly from the volume buttons), so I brought it to an apple store to get checked out. After the guy basically said "we don't have that model in stock", I had to inquire about a replacement without the box. He found one for me and exchanged it for the dusty one. When I got out to my car to inspect it, I was shocked to find several noticeable pieces of dust under the glass. So I went back into the store and the "expert" sales guy inspects my replacement with a flashlight and confirms that there are in fact particles of some sort in there. At this point another guy gets called out of the back to "take care of it". The 2nd replacement was perfect and it seems to be holding up. I wonder if this is a known problem with early shipments, or maybe the fault of one of the display manufacturers.
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Nov 23, 2012, 10:27 PM	#5
jessica. macrumors Nehalem Join Date: Feb 2005 Location: Wrong girl from the right side of the tracks	Why would you blame display manufacturers when you said that you assume dust is getting in there through the volume buttons? Seems to me dust wasn't in there on the first iPad until after you bought it, right? __________________ Because I'm an ahole.
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Nov 23, 2012, 09:32 PM	#2
Che Castro macrumors 68040 Join Date: May 2009	Why did you go out the store without looking at the replacement , opening the box
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Nov 23, 2012, 09:34 PM	#3
HarryHoodlum Thread Starter macrumors member Join Date: Oct 2012	Because I assumed that was impossible, which was a poor assumption.
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Nov 23, 2012, 10:17 PM	#4
MisterDisney macrumors 6502a Join Date: Jun 2010	Whenever I've done an exchange at an Apple store, there's been time to inspect the device while they complete the process. But then I usually stay and use their wifi to restore my backup, too.
	0