|Nov 29, 2012, 10:51 AM||#1|
Apple ID password reset
How long does it normally take to get an AppleID password reset message from Apple? My wife forgot her password so we went through the steps to reset it. It's been three days now, the password reset dialog stated that the email had been sent. Do they send these messages via USPS? We tried going through that reset thing again yesterday and still nothing.
|Nov 30, 2012, 10:11 AM||#3|
This is why gmail is not my primary email provider. I need to be able to use email without dredging through a folder full of questionable email offers and phishing scams looking for my bank statements.
|Nov 30, 2012, 04:31 PM||#4|
This morning I finally gave up and set up to talk to iTunes support. It took maybe 10 minutes to receive the call back and resolve the problem. I might be getting a little feeble minded with advancing age, it seems when I set up my wife's Apple ID I (somehow?) managed to instead set it as my own alternate email address, which both showed it as in use AND prevented it from being used as an Apple ID. Anyway, the fix was both simple and at that point obvious as well as a really good display of how really excellent Apple support is. That Apple Genius never let on how stupid he must have thought I was. And now her MacBook Pro is finally properly connected to iCloud.
Last edited by jekyl; Nov 30, 2012 at 04:32 PM. Reason: Brain fart.
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