itunes 11 and lacie nas

[iPersian]

I had set up a music folder on my NAS (Lacie network space 2), after the itunes 11 update itunes won load up the music folder. it recognizes the shared folder on the nas but clicking on the button to make it load wont work anymore.

any suggestions or people who have problems with the NAs setup??

[jacksea]

Hi,
i've got same problem on my Lacie 2Big Nas. With provisos iTunes 10 there was no problem.
I opened a ticket at Lacie support site so now i'm waiting for Lacie assistance...

[roblawton]

Can you try opening a finder window and going to the disk there... In a way 'waking up' the NAS...

Then go to iTunes and load the music...

[LaCieTech]

Originally Posted by iPersian

I had set up a music folder on my NAS (Lacie network space 2), after the itunes 11 update itunes won load up the music folder. it recognizes the shared folder on the nas but clicking on the button to make it load wont work anymore.

any suggestions or people who have problems with the NAs setup??

Hi,

If things were working before the software update and then not after an update, it's not likely a NAS issue. The only thing that's changed is iTunes, not your NAS.

Its likely that this can be resolved by re-indexing the DLNA service and rebooting it however since iTunes is likely just not prepared to detect it. If Apple is not able to help you, we can try some troubleshooting here to confirm the disk is working normally. Please call us at 503-844-4500 or send us a ticket at www.lacie.com/mystuff

~mn, LaCie

[iPersian]

Originally Posted by LaCieTech

Hi,

If things were working before the software update and then not after an update, it's not likely a NAS issue. The only thing that's changed is iTunes, not your NAS.

Its likely that this can be resolved by re-indexing the DLNA service and rebooting it however since iTunes is likely just not prepared to detect it. If Apple is not able to help you, we can try some troubleshooting here to confirm the disk is working normally. Please call us at 503-844-4500 or send us a ticket at www.lacie.com/mystuff

~mn, LaCie

is there any chance tht data might get lost by doing a rescan? im afraid that soemthing may go wrong and sicne I cant do a back up before doing a rescan. im afraid to do anything since ive got very important stuff on the drive that i cant simply loose.

[LaCieTech]

Originally Posted by iPersian

is there any chance tht data might get lost by doing a rescan? im afraid that soemthing may go wrong and sicne I cant do a back up before doing a rescan. im afraid to do anything since ive got very important stuff on the drive that i cant simply loose.

Hi,

The re-indexing refers to the DLNA service Twonky rebuilding its database. Your data is not changed or even accessed at all. Our Tech staff can help you through the process if you contact us.