Go Back   MacRumors Forums > Apple Applications > Mac Applications and Mac App Store

Reply
 
Thread Tools Search this Thread Display Modes
Old Dec 2, 2012, 08:01 PM   #1
marc11
macrumors 68000
 
Join Date: Mar 2011
Location: NY USA
Mac Mail Close Open Message

Either I am just blind or Apple doesn't use the products they create because I cannot figure this out. Let's say in Mail I open a message to read it, there is no way to close it. No buttons, no cancel, nothing. The only way I have found is by chosing reply or forward then hitting cancel.

Is this right? Has Apple really left such a basic action out or am I over looking it?
__________________
Various Apple Products
marc11 is offline   0 Reply With Quote
Old Dec 2, 2012, 08:12 PM   #2
wgnoyes
macrumors regular
 
Join Date: Jul 2011
Quote:
Originally Posted by marc11 View Post
Either I am just blind or Apple doesn't use the products they create because I cannot figure this out. Let's say in Mail I open a message to read it, there is no way to close it. No buttons, no cancel, nothing. The only way I have found is by chosing reply or forward then hitting cancel.

Is this right? Has Apple really left such a basic action out or am I over looking it?
Hit the red traffic light button in the upper left hand corner, or press command-W.
wgnoyes is offline   0 Reply With Quote
Old Dec 2, 2012, 08:13 PM   #3
marc11
Thread Starter
macrumors 68000
 
Join Date: Mar 2011
Location: NY USA
Quote:
Originally Posted by wgnoyes View Post
Hit the red traffic light button in the upper left hand corner, or press command-W.
That is just it, that button is not showing; could it just be my machine? I will try command-w thanks!
__________________
Various Apple Products
marc11 is offline   0 Reply With Quote
Old Dec 2, 2012, 08:58 PM   #4
wgnoyes
macrumors regular
 
Join Date: Jul 2011
Are you in full-screen mode. (which I never use, by the way -- 27" monitor, who needs full-screen for that?) If so, the traffic light goes away in that mode, but is replaced by a "done" cmdbutton.

If not fullscreen, sounds like something you might find in general system preferences, or maybe local mail app preferences. Bn
wgnoyes is offline   0 Reply With Quote
Old Dec 2, 2012, 09:02 PM   #5
marc11
Thread Starter
macrumors 68000
 
Join Date: Mar 2011
Location: NY USA
Quote:
Originally Posted by wgnoyes View Post
Are you in full-screen mode. (which I never use, by the way -- 27" monitor, who needs full-screen for that?) If so, the traffic light goes away in that mode, but is replaced by a "done" cmdbutton.

If not fullscreen, sounds like something you might find in general system preferences, or maybe local mail app preferences. Bn
Yep, full screen mode. Old eyes and a 15 inch laptop requires it! Appreciate the help. I do not recall seeing a done option, but let me look again and or try cmd-w.
__________________
Various Apple Products
marc11 is offline   0 Reply With Quote
Old Dec 3, 2012, 04:31 PM   #6
marc11
Thread Starter
macrumors 68000
 
Join Date: Mar 2011
Location: NY USA
So I confirmed it; while in full screen mode, double click a message to open it, there is no way (at least on my computer) to close the message. No red/yellow/green buttons, no done button, nothing. Command-W works, but that is not intuative at all. In regualr screen mode it works as normal.

So before I go off on a rant about how could Apple over look such a basic function and how recently an ever increasing number of features or functions are missing, do not work or only work part way, which seems to me to be a sign of laziness and lack of quality work; is this unique to me, or are others seeing this same problem in full screen mode of mail?
__________________
Various Apple Products
marc11 is offline   0 Reply With Quote
Old Dec 3, 2012, 04:49 PM   #7
SnowLeopard2008
macrumors 604
 
SnowLeopard2008's Avatar
 
Join Date: Jul 2008
Location: Silicon Valley
Send a message via AIM to SnowLeopard2008
You could always just use the menu bar at the top. File > Close?
__________________
Mac Pro | Thunderbolt Display | iPhone 6 | iPad Air 2 | Apple TV | AirPort Extreme
SnowLeopard2008 is offline   0 Reply With Quote
Old Dec 3, 2012, 05:08 PM   #8
marc11
Thread Starter
macrumors 68000
 
Join Date: Mar 2011
Location: NY USA
Quote:
Originally Posted by SnowLeopard2008 View Post
You could always just use the menu bar at the top. File > Close?
Nope when a message is open in full screen the menu barn is not available. You cannot do anything except replying or forward. Its like Apple forgot people may want to close an open message.
__________________
Various Apple Products
marc11 is offline   0 Reply With Quote
Old Dec 3, 2012, 05:45 PM   #9
SnowLeopard2008
macrumors 604
 
SnowLeopard2008's Avatar
 
Join Date: Jul 2008
Location: Silicon Valley
Send a message via AIM to SnowLeopard2008
Quote:
Originally Posted by marc11 View Post
Nope when a message is open in full screen the menu barn is not available. You cannot do anything except replying or forward. Its like Apple forgot people may want to close an open message.
Is the menu bar hidden or just completely inaccessible? I just tried it and I'm able to get the menu bar...
__________________
Mac Pro | Thunderbolt Display | iPhone 6 | iPad Air 2 | Apple TV | AirPort Extreme
SnowLeopard2008 is offline   0 Reply With Quote
Old Dec 3, 2012, 06:18 PM   #10
marc11
Thread Starter
macrumors 68000
 
Join Date: Mar 2011
Location: NY USA
Quote:
Originally Posted by SnowLeopard2008 View Post
Is the menu bar hidden or just completely inaccessible? I just tried it and I'm able to get the menu bar...
Really? How? So you have a list if messages in full screen mode. You double click one and it opens in a window, behind it you can see the mail app and you can access the menu bar?
__________________
Various Apple Products
marc11 is offline   0 Reply With Quote
Old Dec 3, 2012, 06:25 PM   #11
SnowLeopard2008
macrumors 604
 
SnowLeopard2008's Avatar
 
Join Date: Jul 2008
Location: Silicon Valley
Send a message via AIM to SnowLeopard2008
Quote:
Originally Posted by marc11 View Post
Really? How? So you have a list if messages in full screen mode. You double click one and it opens in a window, behind it you can see the mail app and you can access the menu bar?
I think so, I'm at work atm and I remember I was in fullscreen mode in Mail earlier this morning and I opened up a message in my inbox and I didn't use any keyboard shortcuts to close it. I used the menu bar. Once I get off work, I'll reproduce it and screenshot or screencast it.
__________________
Mac Pro | Thunderbolt Display | iPhone 6 | iPad Air 2 | Apple TV | AirPort Extreme
SnowLeopard2008 is offline   0 Reply With Quote
Old Dec 3, 2012, 07:49 PM   #12
marc11
Thread Starter
macrumors 68000
 
Join Date: Mar 2011
Location: NY USA
Quote:
Originally Posted by SnowLeopard2008 View Post
I think so, I'm at work atm and I remember I was in fullscreen mode in Mail earlier this morning and I opened up a message in my inbox and I didn't use any keyboard shortcuts to close it. I used the menu bar. Once I get off work, I'll reproduce it and screenshot or screencast it.
Thanks, I really appreciate your help.
__________________
Various Apple Products
marc11 is offline   0 Reply With Quote
Old Dec 6, 2012, 07:53 AM   #13
SnowLeopard2008
macrumors 604
 
SnowLeopard2008's Avatar
 
Join Date: Jul 2008
Location: Silicon Valley
Send a message via AIM to SnowLeopard2008
Quote:
Originally Posted by marc11 View Post
Thanks, I really appreciate your help.
Screenshots as promised.
Attached Thumbnails
Click image for larger version

Name:	Screen Shot 2012-12-06 at 4.54.29 AM.png
Views:	20
Size:	28.8 KB
ID:	381890   Click image for larger version

Name:	Screen Shot 2012-12-06 at 4.54.30 AM.png
Views:	20
Size:	45.7 KB
ID:	381891  
__________________
Mac Pro | Thunderbolt Display | iPhone 6 | iPad Air 2 | Apple TV | AirPort Extreme
SnowLeopard2008 is offline   0 Reply With Quote
Old Dec 6, 2012, 07:00 PM   #14
marc11
Thread Starter
macrumors 68000
 
Join Date: Mar 2011
Location: NY USA
Blowing my mind, I have nothing like that.
__________________
Various Apple Products
marc11 is offline   0 Reply With Quote
Old Dec 6, 2012, 08:09 PM   #15
Pharmscott
macrumors 6502a
 
Join Date: Dec 2011
Location: Sacramento, CA
In full screen mode, I have both: a Done button and access to the File menu if I hover the cursor at the top of the screen. What version of Mail do you have? Mine is 6.2 and I'm running ML.
Pharmscott is offline   0 Reply With Quote
Old Dec 10, 2012, 02:55 PM   #16
SnowLeopard2008
macrumors 604
 
SnowLeopard2008's Avatar
 
Join Date: Jul 2008
Location: Silicon Valley
Send a message via AIM to SnowLeopard2008
Quote:
Originally Posted by marc11 View Post
Blowing my mind, I have nothing like that.
What version of Mac OS X are you running? I'm on Mountain Lion, things may be different on Lion.
__________________
Mac Pro | Thunderbolt Display | iPhone 6 | iPad Air 2 | Apple TV | AirPort Extreme
SnowLeopard2008 is offline   0 Reply With Quote
Old Jan 2, 2013, 02:49 PM   #17
marc11
Thread Starter
macrumors 68000
 
Join Date: Mar 2011
Location: NY USA
Quote:
Originally Posted by SnowLeopard2008 View Post
What version of Mac OS X are you running? I'm on Mountain Lion, things may be different on Lion.
I'm on ML as well.
__________________
Various Apple Products
marc11 is offline   0 Reply With Quote

Reply
MacRumors Forums > Apple Applications > Mac Applications and Mac App Store

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
mac mail fails to close Check 6 OS X 10.8 Mountain Lion 3 Jul 19, 2013 09:20 AM
How do I permanently close down Mac mail account? mollybee Mac Basics and Help 7 Jul 11, 2013 07:19 AM
Mac Mail not searching message content - HELP! Black ICe Mac Applications and Mac App Store 4 Apr 4, 2013 05:47 PM
Mac Mail not searching message content - HELP! Black ICe Mac OS X 10.7 Lion 0 Oct 9, 2012 10:04 AM
SAFARI not Restoring Open Windows Close/Open cecoleman OS X 10.8 Mountain Lion 5 Jul 11, 2012 01:36 AM

Forum Jump

All times are GMT -5. The time now is 08:33 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC