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Old Dec 4, 2012, 04:36 PM   #1
jrspies
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Join Date: Dec 2012
Outlook 2011 iCal sync unreliable

I have been using outlook for almost 20 years, but I am about to give up on it. When I switched to Mac in 2010, I loved the ease of use of the MAC OS compared to the perpetually bugged MS Windows OS.

I found a few things though. While Office 2008 for Mac was prettty good, the Entourage email app was pretty poor not allowing HTML formatted email. This is not a major problem except when trying to forward HTML emails as they would appear all scrambles. As imperfect as Entourage was in email, the calendar and contacts feature were solid and syncing with iCal and Mac address book was ROCK solid.

I upgraded (now it feels like a downgrade) to Outlook 2011. There is no question that the other apps (word, excel, powerpoint) are better than the 2008 Office, but Outlook 2011 is HORRIBLE due to problems syncing with iCal and address book.

I was able to sync with iCal and Address book for a while, but eventually the sync services stopped syncing appointments. After hours and hours of research, I found that I could deactivate MS Sync Services in Outlook preferences, in the Library > Preferences folder I deleted the file named: com.microsoft.Outlook.SyncServicesPreferences/plist file and reset sync history in iSync.

I then turn on sync services but I found that every time I did this I got duplication of any calendar event that was an "all day" event. The only way to do this would be to delete all my calendars in iCal before starting to sync again to replace all the data in iCal. The other bigger problem is that after a while, the syncing would again stop working.

Sure I could reset everything again, but the effort to go through this process over and over 1-3 times per day makes this process unworkable for me. I have worked on this problem too long. The bottom line is that MS Outlook 2011 Sync Services DO NOT WORK RELIABLY!!!

After almost 20 years, I must now say goodbye to Outlook. Without a reliable sync to iCal ( and then to my iPhone) Outlook calendar and address book are useless to me. Sad day, but if anyone can help me fix this problem, I will happily stay with Outlook as the calendar is much better than iCal, but without rock solid syncing, it is useless.

Last edited by jrspies; Dec 4, 2012 at 04:42 PM.
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Old Dec 4, 2012, 07:29 PM   #2
BrianBaughn
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There's not much incentive to get the syncing to work. Outlook is built for Exchange and that's about it. Folks are better off choosing one or the other and for most there isn't really a choice.

I've never been an heavy Outlook user, just used it sparingly for a few years in Windows/Exchange. I really never got into the deeper features.

These days I've got my Google calendars synced in Mac's iCal/Calendar but I really use the Google web interface mostly, along with my iPhone.
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Old Dec 4, 2012, 10:30 PM   #3
jrspies
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Brian,

I suspect that you are right, but curious why you use Google Calendars if you have iCal and use an iPhone. I did have an android and used it only as a sync medium (with Spanning Sync). This worked ok once I developed workarounds for the bugs.

Why oh why does syncing have to be so difficult. I was able to reliably sync with my first version of Outlook on an old 486 machine using my Palm Pilot Pro back in the mid 90's, but in the 2000's sync got much harder and less reliable.

Quote:
Originally Posted by BrianBaughn View Post
There's not much incentive to get the syncing to work. Outlook is built for Exchange and that's about it. Folks are better off choosing one or the other and for most there isn't really a choice.

I've never been an heavy Outlook user, just used it sparingly for a few years in Windows/Exchange. I really never got into the deeper features.

These days I've got my Google calendars synced in Mac's iCal/Calendar but I really use the Google web interface mostly, along with my iPhone.
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Old Dec 5, 2012, 03:19 PM   #4
BrianBaughn
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Join Date: Feb 2011
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Quote:
Originally Posted by jrspies View Post
Brian,

I suspect that you are right, but curious why you use Google Calendars if you have iCal and use an iPhone. I did have an android and used it only as a sync medium (with Spanning Sync). This worked ok once I developed workarounds for the bugs.

Why oh why does syncing have to be so difficult. I was able to reliably sync with my first version of Outlook on an old 486 machine using my Palm Pilot Pro back in the mid 90's, but in the 2000's sync got much harder and less reliable.
I've been using Google email, contacts, tasks and calendars for several years...predating iPhones. It's all tied to my Google Apps domains.
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Old Dec 5, 2012, 03:36 PM   #5
CoMoMacUser
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Bugs abound: http://forums.macrumors.com/showthre...0#post15925050

I still haven't resolved that one.
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Old Jan 7, 2013, 08:57 AM   #6
jrspies
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goodbye Outlook (forever?)

OK I just transitioned to MacMail, iCal, and Mac address book. Goodbye Outlook, It was great for 18 years and painful for the last year. Microsoft is losing share with subpar software development.
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