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Old Nov 28, 2012, 10:42 AM   #1
ritymeez
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Join Date: Nov 2012
MBA keeps on freezing

I hope this is the right forum to post this, but my MBA, I think third edition (I bought in 2009) has recently started to freeze a lot. It's been freezing ~ every 1.5 days. When it freezes, I have to do a hard restart because I cannot get to the force quit window.

This morning, I had paused a movie I was watching on hulu and then a little window popped up that said that I needed to do a hard restart of my computer. When I restarted my computer, I got the message below. If anybody can help me I be highly grateful.

Interval Since Last Panic Report: -10109140 sec
Panics Since Last Report: 1
Anonymous UUID: 0455F695-31F4-4D3F-8B42-D5C698C86224

Wed Nov 28 08:01:47 2012
Machine-check capabilities (cpu 0) 0x0000000000000806:
family: 6 model: 23 stepping: 10 microcode: 2567
Intel(R) Core(TM)2 Duo CPU L9600 @ 2.13GHz
6 error-reporting banks
threshold-based error status present
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0xb200004000000800 valid
MCA error code: 0x0800
Model specific error code: 0x0000
Other information: 0x00000040
Threshold-based status: No tracking
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0020000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
IA32_MC5_STATUS(0x415): 0xb200221024080400 valid
MCA error code: 0x0400
Model specific error code: 0x2408
Other information: 0x00002210
Threshold-based status: No tracking
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
panic(cpu 0 caller 0x2aaf41): Machine Check at 0x01358947, thread:0x6f30b7c, trapno:0x12, err:0x0,registers:
CR0: 0x8001003b, CR2: 0x2c4d3000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000002, EBX: 0x00002afe, ECX: 0xb06a1b00, EDX: 0x00002ae2
ESP: 0x0010bdd0, EBP: 0x0010be18, ESI: 0x05521800, EDI: 0x00000001
EFL: 0x00000002, EIP: 0x01358947

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x819e18 : 0x21b837 (0x5dd7fc 0x819e4c 0x223ce1 0x0)
0x819e68 : 0x2aaf41 (0x59dfe4 0x59e0d1 0x1358947 0x6f30b7c)
0x819f58 : 0x2a29f2 (0x1 0x0 0x0 0x0)
0x10be18 : 0x2b39af (0x2bbde0a8 0x5c86000 0x1 0x5c86000)
0x10be38 : 0x226223 (0x1 0x5 0x59171c59 0x5c86000)
0x10be58 : 0x2278d8 (0x5c86000 0x1 0x10bea8 0x135e42c)
0x10be88 : 0x23190a (0x5c86000 0x0 0x0 0x2afe)
0x10bed8 : 0x298e82 (0x81e050 0x59634855 0x6abe 0x11625bb)
0x10bf28 : 0x2aa26c (0x0 0x2ad11b 0x0 0x1104911)
0x10bf48 : 0x2b32f2 (0x103bc50 0x0 0x10bf78 0x2aa21d)
0x10bf78 : 0x2ab423 (0xde 0x103bc50 0x163a3 0x1)
0x10bfd8 : 0x2a1c2e (0x103bc50 0x2a2a00 0x0 0x2a2a5b)
0x103bce8 : 0x225bba (0x84bf3c 0x59181b25 0x6abe 0x84bf28)
0x103bd48 : 0x22698c (0x1 0x6f30b7c 0x539cc58 0x2afe)
0x103bdb8 : 0x2275b0 (0x6f30b98 0x6abe 0x103be10 0x1)
0x103be28 : 0x227654 (0x22a88f 0x0 0x0 0x1e)
0x103be48 : 0x22ac50 (0x22a88f 0x0 0x80 0x2)
0x103bea8 : 0x22ad74 (0x59fcc4c2 0x6abe 0x0 0x48e2be)
0x103bef8 : 0x48e04f (0xa70b 0xb207 0x0 0xe4ba29)
0x103bf78 : 0x4f7f90 (0x6eeb2a0 0x75599b0 0x75599f4 0x0)
0x103bfc8 : 0x2a1fd8 (0x76437e0 0x1 0x10 0x6f49944)

BSD process name corresponding to current thread: Pandora

Mac OS version:
10K549

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookAir2,1 (Mac-F42D88C8)

System uptime in nanoseconds: 117373869864557
unloaded kexts:
com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0xeeb000, size 0x1900544) - last unloaded 94692863568
loaded kexts:
com.bresink.driver.BRESINKx86Monitoring 5.0
se.coolbook.driver2 2.0.8
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 19157845329
com.apple.driver.ApplePlatformEnabler 2.0.2d1
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHDA 2.0.5f14
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.GeForce 6.3.6
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.46
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleSMC 3.1.0d5
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.nvidia.nv50hal 6.3.6
com.apple.NVDAResman 6.3.6
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.iokit.AppleProfileFamily 41
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookAir2,1, BootROM MBA21.0075.B03, 2 processors, Intel Core 2 Duo, 2.13 GHz, 2 GB, SMC 1.34f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM128, 113 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8505, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0223, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8216, 0x06110000 / 5
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Old Nov 29, 2012, 12:03 AM   #2
justperry
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Join Date: Aug 2007
Location: 7 Km South of an active upside down (boat) volcano.
Quote:
Originally Posted by ritymeez View Post
I hope this is the right forum to post this, but my MBA, I think third edition (I bought in 2009) has recently started to freeze a lot. It's been freezing ~ every 1.5 days. When it freezes, I have to do a hard restart because I cannot get to the force quit window.

This morning, I had paused a movie I was watching on hulu and then a little window popped up that said that I needed to do a hard restart of my computer. When I restarted my computer, I got the message below. If anybody can help me I be highly grateful.




BSD process name corresponding to current thread: Pandora

Mac OS version:
10K549

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookAir2,1 (Mac-F42D88C8)

System uptime in nanoseconds: 117373869864557
unloaded kexts:
com.apple.driver.AirPortBrcm43xx
423.91.27 (addr 0xeeb000, size 0x1900544) - last unloaded 94692863568
Since nobody tried to help you out I give it a try.

You might look into the following two things mentioned in that report in bold.

I would try not to use Pandora for a couple of days and see how it goes.
What I also find odd is that the Airport Kext have been unloaded, if this is the driver for your Airport card that should not happen, there are more Airport drivers inside the .kext though so not 100% sure.

If you don't use Pandora for a couple of days and it won't crash you know which program is the problem.
If it still does you could try to log into another User Account, if you don't have one make one and log into that one and use it for a couple of days, if the problem is gone there is something conflicting in your normal user account, you also should try to use Pandora in the new Account but only after you had no problems for a couple of days, if all runs well then there is a conflict with Pandora and your normal User Account.

Another thing you could try is to restart and hold the shift key, this will get you into safe mode, look if that works out.
Also, repair permissions, repair disk, empty caches, run Daily, weekly and monthly cron scripts.
If nothing helps, reinstall and look how it goes, if you still have problems there might be a hardware problem, you then could run Apple Hardware Test (AHT), you can find how by google search AHT on Macbook Air, I think available when holding option key when starting up.

There might be RAM issues, but just run the AHT test.

Hopefully this will help.
Hope you can solve the problem.
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Old Dec 11, 2012, 11:37 AM   #3
macfly4
macrumors member
 
Join Date: Apr 2011
i have a 2011 model that kept doing the same thing. i would be browsing safari and moving the cursor around and suddenly it would just stop moving. the green light on the caps lock button would not light. no beach ball, just nothing moved. had to restart. this would happen completely randomly and i could not reproduce it. Apple had me reinstall the software which i did. it seemed to help a little in terms of frequency. it was happening maybe once every two days or so before. I took it in for genius lookover. first time was just the software reinstall, second time they sent it in for repairs and apple replaced the whole logic board. I think there are issues with some logic boards out there so it would be worth having it looked at.
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